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(877) 499-4406

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(877) 499-4406 Reports & Reviews (72)

- West Warwick, RI, USA • Jun 17, 2025

According to the letter that they have been attempting to contact me and wasn't able to do so regarding my property's home warranty at * **** **** ****** **** ******** ** secured by **Citizens Mtg Co Inc. They want me to contact the immediately to Verify my information. It appears we have received this type of letter a few times but we lend up shredding knowing that it was fraud. ** ******** *** **** **** *** ***** **** ** *****

- Westerly, RI, USA • May 15, 2025

Received letter in the mail saying that I needed to call to make sure that my home warranty did not lapse even though I don't have any warranty through the company.

- Warwick, RI, USA • May 09, 2025

Got a letter saying my home warranty expires on 5/20/25. It is a final notice and to call number restore coverage.

- Ridge Spring, SC, USA • May 05, 2025

Letter sent to previous residence. It advises to contact the phone number on the letter to get a Home warranty up to date. And to call immediately since its the final notice. Stating that they reserve the right to revoke eligibility.

I have never applied for a home warranty.

- Collinsville, OK, USA • Apr 17, 2025

Final notice to avoid coverage home warranty with FANNIE MAE MORTGAGE

- Berlin, MD, USA • Apr 16, 2025

Received a letter in the mail stating 'it is important you contact our office at ###-###-#### upon receiving this notice to avoid any unnecessary delays in your coverage before 04/15/2025. Our records indidate that you have not contacted us yet to get your home warranty up to date. You are receiving this notice because your property's home warranty secured by ****** ******* *** may be expiring or may have alreast expired

- Cullman, AL, USA • Apr 14, 2025

I received a letter addressed to me, claiming that my home warranty was about to lapse and urging me to call immediately to avoid "unnecessary delays." It was signed by an Andrew Thompson, listed as the Program Director. Like others have reported, my letter stated the home warranty was administered by a company called "Warranty Global Group." It appears to be a phishing attempt, as it included my correct name, address, and even my lender information. Out of caution, I called the number provided—but from a different phone than my own. I was prompted to press 1 for English, then heard hold music. Shortly after, it sounded like I was being connected, but more hold music followed. I waited on the line for about five minutes, but no one ever answered, so I hung up.

- North Kingstown, RI, USA • Apr 10, 2025

Home warranty company sending letter like "FINAL NOTICE" and "IMEDIAT8ACTION REQUIRED" With my mortgage lenders name right on the front. Two aspects were particularly deceptive: using my lenders name on the front to imply my bank is trying to contact me urgently, and the body of the letter that implied my home warranty is about to expire.

- Arlington, TX, USA • Apr 09, 2025

I have received multiple letters from this same "company", attempting to get me to buy a "home warranty". They never give a legitimate address, email, or name, but do give me a phone number associated to "scammers" on your website. A phone number is my only means of contacting them, which I do not do. Their English speaking phone number is 877-499-4406. They have another number for Spanish - 877-515-1430. While they don’t give a LEGITIMATE name on their ad, they do leave a sentence at the bottom of the letter stating; "Superior Home Protection is not affiliated with your current mortgage holder." However, they don’t have my CURRENT mortgage holder’s identity.

- Houston, TX, USA • Apr 05, 2025

Fake notice in mail saying home warranty will cancel

- Houston, TX, USA • Apr 03, 2025

Scam sent by mail. They claimed that my property's home warranty may be expiring or may have already expired. It stated to call 1-877-499-4406 to avoid delays on my coverage. However, I do not owe anything towards a property home warranty coverage.

- Baton Rouge, LA, USA

Insurance on fannie mae mortgage

- Midlothian, VA, USA

Immediate Response Requested mail letter stating that my home warrenty is either expired or about to expire. Includes home address and lender used

- Waban, MA, USA

This notice is to inform you that the properties home warranty may be expiring or may have already expired. Our records indicate that you have not contacted us yet to get your home warranty up-to-date. Please call immediately as this will be our final attempt to notify you about activating your home warranty. Failure to call and prevent a potential lapse of coverage could result in you being liable for all costs associated with any home repairs. however, you still may have time left to activate a warranty on your home before it’s too late. No inspection will be required and final acceptance of subject to your ability to meet eligibility requirements. We reserve the right to revoke your eligibility for service coverage after the expiration date of April 3, 2025. Please respond immediately by calling 1-877-499-4406.

- Chelmsford, MA, USA

Misleading mail notification disguised as coming from 'Lender Info: FANNIE MAE MORTGAGE'. "This notice is to inform you that the property's home warranty at XXXXXXXXXX Secured by FANNIE MAE MORTGAGE, may be expiring or may have already expired." Signed by Andrew Thompson.

- Yulee, FL, USA

received a letter in the mail about home warranty, made it seem like it cam from my mortgage company. asking me to contact them immediately, to purchase the new warranty

- Windermere, FL, USA

Letter received indicating that I must call 877-499-4406 or my home insurance may be revoked by 03/14/2025.

Signed by Andrew Thompson listing same number ending in 4406.

No return mail address noted.

- Watkinsville, GA, USA

I got a letter in the mail stating “Final Notice” and urgent that my home warranty was or is already expired. My and husband’s names were used and our mortgage co was noted. I called the number and was told my warranty had lapsed, but I should reactivate now. I questioned that we ever had this coverage and was told I did, “everyone has to have it”. When I asked who’s been paying for it, he acted so confused that I was so ridiculous for asking questions and not just reactivating. He kept saying he didn’t understand why I was questioning. He pretended like he didn’t even understand what I was asking and finally said, “Do you want the coverage or not?” I said, “no”, and he huffed and hung up. The letter was official looking and had info that seemed like a scare tactic. It even had an expiration date listed for next week, but I never had this coverage! The letter was surely misleading, and the person who answered the phone was very rude and acted as if I was very stupid not knowing I’ve had this coverage (but I never had it).

- Raleigh, NC, USA

Claimed to be from the "Home Warranty Division" (private & confidential) and was sent by Andrew Thompson, a Program Director. Phone number provided was 1-877-4406. Said operating hours were M-F from 7am to 7pm CST and Saturday from 9am to 2pm CST. No other real information except some vague threat/warning that my home warranty may be expiring or may have already expired. Oh, and there claims to be an existing customer ID number, which I'm assuming is to help make it seem legit. No company name listed. No website or address listed. And my home warranty is fine, thank you.

+1
- Bloomington, IN, USA

Letter received in the mail claiming immediate response to activate a home warranty before it’s too late. There was only a phone number to call.No address or company name on the letter. They used the name of my mortgage lender on the letter to seem legitimate. The contact person is Andrew Thompson, Program Director, call 877-499-4406 or 877-515-1430 for Spanish Speaking.

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