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Amazon Reports & Reviews (923)

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I received a phone call from someone who left a message saying he was with Amazon and my account had been compromised, and I should not make any purchases or transactions until I talked to the Amazon technician at the help line. I did return the call to 917-677-5725.. When I returned the call, he answered "Amazon" and said someone had purchased a Samsung Galaxy 5 for $349 on my account, and was calling to see if I had made that purchase (which I did not make). He correctly told me the last purchase I had made before that on my Amazon account. He said he would delete the charge for the phone and I should not order anything else from Amazon until I allowed him to straighten the account out. He told me he would put a freeze on my Amazon account so no one else could make an unauthorized purchase on it. I asked him several questions to verify he was with Amazon, and he answered them correctly, but did laugh at me because I was being so careful. I don't see well, so told him I would wait until a family member was at my home so we could call and allow him to make the necessary changes to get my Amazon account back where I could use it. She was here today and we called the number..917-677-5725. He asked her to go to a website where HE COULD ACCESS my computer. He asked her to put in my name and gave her a security number to use. Fortunately, the security number was invalid, and she got suspicious and called Amazon at a number (from Amazon's website) I had used in the past for various reasons. AMAZON confirmed that 917-677-5725 was not a customer service number to their company, and also said Amazon would NEVER call a customer unless the customer had called them first to help resolve a problem. So she hung up the phone and the scammer never got access to my computer. Customer Service at Amazon (the real Amazon) said there was never a freeze on my account, and confirmed no unauthorized purchases had been made on it. I am thankful for this outcome, and thankful that I lost no money in this scammer's lies. The "real" Amazon agent said he would report that incident and phone number to Amazon's security department.

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- Corpus Christi, TX, USA
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I got an email that said my Amazon account had been frozen I looked online for a phone number for customer service and called the number I found 877-774-0464. A man answered and I thought it was Amazon. He did a lot of fast talking and before I knew it, he had control of my computer. He said a lot, someone had changed my password and was trying to buy a TV from overseas,identity theft security alert, cyber crime, criminal activity, he wanted to know if I did banking online, etc.

He said I needed a web security engineer and that he could connect me to one. He said it was Way Logistics and would cost $150. and would be a one time fix. I told him my college age grandson would be home soon and I would talk to him. Could he give me a number for my grandson to call and talk to Ways Logistic and he said no, they only worked for Amazon. He scared me some more and pressured me a lot more to let him connect right then. I called Amazon with a number that I got from ScamPulse.com and they said this was not an Amazon telephone number. He had control of my computer. I did not give permission to control it, He has my email address.

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- West Monroe, LA, USA
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Dear customer,

Your Amazon Prime Membership is set to renew on February 11, 2020. However, we've noticed that the card associated with your Prime membership is no longer valid. To update the default card or choose a new one for your membership, Please find the document attached and follow the on-screen instructions.

To prevent interruption of your benefits, we will try charging other active cards associated with your Amazon account if we can't charge your default card. If we can't process the charge for your membership fee, your Amazon Prime benefits will be suspended.

Sincerely,

The Amazon Prime Team

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- San Antonio, TX, USA
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Received a text to confirm shipping address. I did not click on the link. I’m not sure if they are wanting money

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- Waco, TX, USA
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THIRD NOTICE: Tonja, please review your delivery information for shipment ID: 1F-8D3 HERE: j8ecv.info/W6DOw7cab0 Sender: AMAZON REWARDS. Reply STOP to mute

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- Crestview, FL, USA
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Asking to confirm address .To win a prize.

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- Unadilla, NE, USA
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My elderly mother received a voicemail on her land line telephone stating that $77.97 would be withdrawn from her checking account for her Amazon purchase and was asked to call back at 352-254-3010 to confirm so her package could be sent. No orders had been processed through her Amazon account. When I called the # above to verify it was Amazon, I was asked for my name which I did not give but asked them to confirm that they were Amazon and he advised that he would give me his name which he said was [censored] and that I was [censored].

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- Atkinson, NE, USA
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WAs called and told that my Amazon account had been charged 77 dollars and some cents for a recent transaction. Please call this number if this was not a transaction of yours. When you call back this number they want your name - when I gave my name they told me my Amazon account had been charged for a ITunes gift card. They wanted me to go to my Amazon account. They asked if I was at a computer or had an I-Phone or Android so I could go to my Amazon account. I told the rep then that I was not comfortable with this phone call and I would check my Amazon account myself. "We are trying to help you with this charge, miss" was the reply. I did tell them that I didn't appreciate his rudeness and hung up.

The next day I got another call from the same people. I called them back gave a false name and the same scene played out--- I did tell them that I was going to notify the ScamPulse.com and report the scam. I heard someone say - "Quick, hang up the phone"

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Received 3 seperate text messages. Stating: ***, please check the address information for shipment ID: 4R22H8 HERE: mun0.info/RW6QnEaZ14 Sender: AMAZON

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- Tyler, TX, USA
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URGENT ALERT: Linda, please review the delivery detila for package ID: 1d-3719 HERE: h7evc.info/hU1PSuomAe Sender: AMAZON

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- Liberty Center, OH, USA
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Have had numerous messages like this from amazon.

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Received text message stating something bout an Amazon order, I don't have an order threw them at this time. Just deleted it

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- Bettsville, OH, USA
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Hi mate, your Amazon package with tracking code 1zo4alkp0727618968 is ready for you to set delivery instructions: h4emv.info/1cjaoZ8erD

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- Daphne, AL, USA
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Email states a hold has been placed on my Amazon account and I need to update personal information. If not updated within 24 hours all pending orders will be cancelled. I have been getting these for about 3 weeks now. I have chatted online with Amazon and these are not coming from them. My orders are going through just fine.

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- Bryans Road, MD, USA
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The scammers claimed to be Amazon and wanted me to go and purchase an Amazon Privilege card for $25 and give them the code in order to return my Amazon purchase. They called me a liar when I refused to go and purchase one.

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- Dayton, OH, USA
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4172284722 Called about Amazon Prime Time renewal. They asked if I had a computer. I hung up.

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- Tucson, AZ, USA
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I was told someone purchased items on Amazon that were fraud. I was told I needed to verify myself by going to an amazon store. I dont have one, they wanted me to drive all over getting gift cards to verify who I am. I fell for it and gave them close to $3000. I verified with Amazon and they didnt have any record of it.

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- Springfield, MO, USA
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I received an email from "Amazon" saying that my prime was due. They seemed as if they were searching for personal information. They provided a link to confirm personal information which I did not click.

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- Gretna, NE, USA
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I received an email regarding a package being shipped with a shipping ID. The Mac book Air - $899.99 was being sent to Robert Briseno of San Antonio, TX. I did not know this person or make any order. So I called the phone number and said I did not order anything and how do I know this is not a scam. I kept mentioning about this being a scam and the person hung up. I called my bank and checked on both bank account and credit card account and all was fine. I printed the email and deleted it from my account. I have not received another email regarding this matter.

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Claimed to be amazon , said my card used in fraudulent purchase of a i phone. Claimed purchase haulted and for me to contact amazon fraud line (number said to fast to write down). Or go to a amazon store. I called an amazon store no such purchase on my account. I called back number that called me arab accented voice answered.i hung up.

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