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BBB.org Reports & Reviews (324)

- Dallas, TX, USA
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Our office received multiple calls from a woman claiming to be from the Texas BBB.org, but I wasn’t available to take the call and she refused to leave a voicemail and would just hang up when speaking with our Receptionist. I called back the phone number that showed in our call log which was 1-800-111-4619, but the call would not go through and the number would show as not valid to call back. The woman called our office again and I was finally able to speak with her. I questioned who she was and what was the reason for her call. The woman told me her name was Sandra Davidson with the BBB.org and she said that they are finishing up on an annual development and needed information from us. I told her that I didn’t have any information available (I didn’t want to disclose anything to her) but if she could provide me with a call back phone number then we could contact her back. She refused to give me a phone number and said that they can’t receive incoming calls to their department, then the call was disconnected.

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Mike Microsoft calling for $8,000 for tech support back in October and now he is receiving the calls from number above stating they are the BBB.org and they are going to refund his money. No complaint was filed with the BBB.org and would have no reason for the BBB.org to contact him. This was not the BBB.org but assuming another scammer attempting to get more bank information to deduct more funds.

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- Port Richey, FL, USA
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Received a Call from a Richard Parker claiming to be from the BBB.org saying that "James Williams from California gained accessed to our Pay Pal account and charged $399.99 to our account" Richard asked if we wanted to accept or cancel the charge. I said to cancel. Then Richard proceeded to ask for my address, account numbers, paypal information and if I had a computer and internet access. I then turned him over to my husband and my husband told him he would call the BBB.org to clarify this call. My Husband called BBB.org and was warned this is a SCAM and to not provide them with any information and not answers their calls.

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- Irving, TX, USA
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I received a call from a Gale Santos claiming to be with the BBB.org of Texas, I asked her 4 times and she confirmed that yes she is with BBB.org of Texas and she wanted to know if we have found a place to relocate our business. I ignored the question and I asked what is their mailing address and she said 12555 Corporate Drive in Suite number 100 in Irving, Texas. When I asked for a call back number she asked me if we had found a place to move once again, and I said I will have to verify with my manager can I please have your call back number and she hung up. I knew they were pretending to be with the BBB.org since the moment I picked up the phone that is why I asked for questions. I followed up by calling the actual BBB.org and it was confirmed by the agent that they are not associated with the information I provided.

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- Redmond, WA, USA
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Received multiple telephone calls from someone who claims to be a representative of the BBB.org and goes by the name Sam Holison. This person has a heavy non-English speaking accent. He provided the following phone number (888) 213-6000. This number is not valid.
He claims to be doing annual research of BBB members and wanted to know when we might be moving our business. When pressed about the unusual nature of this call coming from the BBB, he became agitated and then terminated the call.

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- Columbus, OH, USA
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Our senior center received an email from [email protected] with a case number advising us to respond through a link.

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- Mercer, WI, USA
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We recieved a text message that stated he was referred to our business by the BBB.org as a trusted painter and asked for our email address. He then sent an email regarding a painting job that he needed done asap and said he would pay by check 50% up front and the balance once completed. He also stated that he already placed and order for hte paints and that we did not need to come to the house to look at it before starting the job. The address he gave to us is currently listed for sale

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Had a message on phone from someone claiming to be the BBB.org stating my identity was stolen and I was to press 1 to contact them. I hung up and called the BBB.org of Saskatchewan and verified it was a scam as the BBB.org doesn't call to tell you that.

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- Tucson, AZ, USA
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They call claiming to be George or Tracy from the BBB. They try to ask for personal information to confirm my name, claiming there is suspicious or fraud reports about you. They say it will impact my social security. Do not give any information out. Call the BBB.org and report these scammers.

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I am a Walmart employee. I had an elderly customer that attempted to purchase $2000 in Walmart gift cards. She had received a phone call from a man claiming to be with the BBB.org informing her that she had been mistakenly credited $2000 into her bank account. In order to repay it she was told she had to purchase the gift cards and then give the man the gift card number. She then pulled the phone out of her purse to talk to the man that was waiting on phone. I spoke to the man. Even after identifying myself as a manager and informing him that I would not sell the gift cards and that I was giving her fraud information he was very aggressive in demanding that I did not speak to her anymore and let him talk to her.

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They call saying they are from the BBB.org and that I owe money and if I do not pay it that they are sending me to collections

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- Westerville, OH, USA
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Jessica who said she was a BBB.org agent from the BBB.org of Washington DC called to say I had won $750,000. She asked if somebody called me and told me I had won money. She made it seem like she knew something about me winning money and that it wouldn't be a scam. About an hour later I got a call saying I had won, and the money would be at the airport in Cleveland, OH. He told me I should try to get ahead of the taxes, as the winnings would put me in another tax bracket. He asked if I had asked him for anything. he gave me a claim number 5067156USA and a phone number 202-683-7750 to call to claim my prize. I called them back. They didn't answer BBB.org. Less than an hour later, he called me back. I told him I called the number you gave me, but they didn't answer BBB.org. I told him they answered like they were a law firm, saying they knew how to keep my name a secret. I talked to Eric Taylor and a Mexican guy who was hard to understand. They knew my address.

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Called and said they were from BBB.org. I asked for identifying information they gave me a name and an I number (which I assume was made up). They wanted to know how much I paid for the last computer I purchased. I said this sound false because I hadn't purchased a computer ( a lie on my part ) - they hung up.

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- Augusta, GA, USA
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I received a robo call that said the person was from BBB.org and that he had a certified check and gave a number to call. I called just to see what they had to say and it rang and rang. I called BBB.org to report it and they said there is a scam in which the person claims to be from BBB.

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- Seattle, WA, USA
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It was a robocall saying they are BBB
“This from the BBB.org. you are requested to get your money... by calling this number 1-808-353-8598 or you would be charged $345 again from another software company…”

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- Spokane, WA, USA
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Said said a company that they were the BBB.org calling to tell me that I would be charged $353 for software by another company if I didn't call them and cancel it they said to call this number one 808-353-8510 I did not call that number back I don't know what they're talkin about

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- Springfield, MO, USA
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Person called us saying he was in investigations with the BBB.org. Called us at 7:30 p.m. Hung up on him.
Same sounding person called again the next night and said they were with Publishers Clearing House. Hung up again.

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For the past 4 weeks I have be getting crank calls fro someone named Amber and another woman asking my shopping habits and saying they from the BBB.org. Today alone I have had 3 calls before noon. The number they call from is: 312 345-6508. Can you look into this and stop it as it is annoying.

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The person on the phone said they were doing a survey for the BBB.org and were inquiring to whether I had found a new office location - since I have been in the same place for over a decade the inquiry was odd

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- Amanda, OH, USA
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I got a call today from a foreign woman who said she was from the BBB.org. She said we had purchased a protection plan for Malware, but that was a fraudulent company, and you didn't receive the services. So we are going to get your money back. She said she knew my husband had paid a computer tech person, but hadn't gotten any services. She asked us to get on our computer. So we were with her on the computer. She said she could get our money back. She said we would need our computer license security number, which she gave us. She said there was a petition and the BBB.org was going to pay all the consumers their money back. She knew the amount we had paid $499.99. She said we needed to fill out a refund form. And a refund form appeared on the computer. To help them deliver the refund form to us, we did everything she said. The form had the BBB.org logo on it. She stressed that it was very important to get all the information right on the form. She kept saying "No, don't hang up". She kept asking if we wanted the money deposited in our checking or savings, and they wanted our bank name and account numbers. We gave her the bank name but not the account numbers. We were suspicious from the beginning, but she said "we are legit, and we're going to get your money back for you. We're from the BBB.org. "

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