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BBB.org Reports & Reviews (323)

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I was contacted via telephone on 06/22/2018 @ 6:27 PM claiming to be the BBB and that they had a refund they wanted to return to me as a company on line fraudulently took my money for services and the BBB wants to return the funds to me and gave me a key to place on my computer 888DCA6O-FCOA-11CF-8FOf-OOCO4FD7DO62 I have never heard of BBB refunding money so I am thinking it is a scam Please advise

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- Albuquerque, NM, USA
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I received a call from a man claiming to be with the BBB.org, stating that I would be receiving a refund in the amount of $264.00 from the BBB because I purchased an Virus Protection Program from a company that was not legitimate back in 2016, which I apparently paid for with a credit card. He wanted me to give him my IP address to verify that it was the computer that was scammed. I told him I had never heard of the BBB giving refunds to people because another business scammed them, and he responded that was because I had never been scammed before. I told him I was not at my computer so I couldn't access that information and I would be able to call him back tomorrow when I was home. He said he did not have a direct line so I wouldn't be able to do this. Does the BBB do this? Refund money?

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Called asking for computer access or access to the original credit card used to refund $299.99 paid to a credit card in 2016 under the name of PC Experts.

Repeated several times he was calling on behalf of the BBB who were handling the refunds.

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- Placitas, NM, USA
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I received a call at 11:33a, May 22 2018, from an Indian sounding man saying he was calling from the BBB.org. He said he was calling about a payment I made to PHONEY Microsoft company for services for my computer. To verify my claim status he wanted me to give him my computer's service code number. I told him that it was inconvenient time and to call back.
I have paid for services for my computers from Dell, which has expired. I also have gotten calls from some one (also Indian sounding) saying they were from Microsoft, and saying that I needed their help because my computers were corrupted. These calls came one to two times a week for several years. Always they had different number and were very argumentative when I asked/told/pleaded with them to quit calling.
I do not know if these were related but it sounds possible. I believe this is a scam because he refused to give me any iverification information that he was who he said he was. Rather he repeatedly said he needed the computer serial numbers to verify my claim.
Please let me know that this is indeed a scam so others can be warned. Thanks, ***

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Male called said he was from BBB.org said I won a prize of 2.2 Million dollars and at that point I hung up.

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It was a call on Monday May 14th of 2018 and it came in at 3:30 on my cell phone they said whatever the guy was using for his name and that he was looking for me to return money that was owed to me $199 that was supposedly took from one of my credit cards to a company called Computer Service Guru I told them I never heard of that he said it could have been within the last year I said I don't believe you because you're saying you're the BBB.org and the BBB.org does not call and try to refund money to you and so I think this is a fraudulent call I'm calling the sheriff's department and my BBB.org and they hung up

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- Portland, MI, USA
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Called claiming to be from the BBB.org, asked to speak to the owner, and wanted to verify address and other business information. This is typical scam call behavior.

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- Reno, NV, USA
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I keep getting a call from ?+1 (598) 653-2457?, which comes up as “United States.” The gentleman, with a thick foreign accent keeps saying he is with the BBB.org and that I have a refund. After calling my local branch, we’re pretty sure this guy is a scam! A) I don’t have a business on the BBB.org and B) I’m not affiliated with the BBB.org to receive any kind of “refund.” Be aware of who is calling you. You never know :(.

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- Billings, MO, USA
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The person who called me said they were from the BBB.org. They said they could help me get money back from a computer fraud issue in 2016. They said they could get me $299.00 back. I knew this wasn't the BBB.org calling, and I called the person out on this. When I said there not from the BBB, the person hung up on me. I tried calling the number back and it was just fuzzy sounding and nobody answered.

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- Hilliard, OH, USA
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I was in a car accident last week. Some pretending to be from the BBB.org called to warn me of 2 chiropractors; *** *** *** *** *** *** *** ***

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- Marcellus, NY, USA
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They leave a name of agent from the BBB.org and ask if I want to follow up, as there is complaint based on my phone number. I have no business and retired. They call two or three times a day.

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- Belle Fourche, SD, USA
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Said she was from the BBB.org and she was going to get her a $299 refund on computer protection. I told her I use the geek squad and hung up. Called right back and said yes that is why I am calling to get you your money back from that.
wanted to get online and take remote access from her computer

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I have had 3 phone calls today from the above phone number. The first phone call when I questioned him about what the complaint was all he would say was you had a complaint filed against you, when I questioned him further he hung up on me. He never said our business name or what the complaint was. I called the number back and there is no answer there at all. The next two phone calls when you press one to speak to someone it hangs up on you right away.

I looked the number up online and got:

Attribution: Guizhou Liupanshui

card type: Guizhou unicom GSM Card

operator: Guizhou Unicom GSM Network

Province: Guizhou

City: Liupanshui

Area code:0858

zip Code:553000

Carrier Web site: http://www.gz.chinaunicom.com

include mobile number:13195280000-13195289999

I though maybe you would like to know about this.

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- Crow Agency, MT, USA
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He told me he is calling from BB and said myname was picked out of a mailing list and sai d I won 150,000 he gave me a number to return his call at, he said meet me at walmart but Im an hour away He said what is you rphysical addresss do i can meet you at your hoouse, I'll com eto my camera crew, and told me its not a scam, because the FBI knows about it and he is from the ScamPulse.com

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I got an e-mail that looked like it needed to be reported. Any time I get scam calls or e-mails I attempt to contact the company the hackers are attempting to use. In this case it was the ScamPulse.com! My favorite part is where it says they cheesed the company. What DOES that mean?

This is to inform you that you have made payment for your computer the invoice number for which is (random numbers) paid by the Visa Card and the amount is (price of McAfee tech support) to the TECH SUPPORT companies. There was several complaints against this company against many fraudulent activity that was conducted by the company in the name of providing technical support to the customers like you. We have conducted an investigation on this as per complaint launched by several customers and came to know that the company was running a scam and was misguiding the people by providing the technical support on there computers and charging them several dollars for the support which they did not required at all.

After proper investigation we have now cheesed the company for the fraudulent activity that they were doing to all customers like you.

Many customer have successfully got the refund from the company by their own, but there are many who have not yet got the refund. So we are helping to all the customers who have not got the refund from the company yet.

So if you are among the customer who have being scammed and yet have not got the refund then you can call us 518-417-2709 within 31st of JANUARY 2018 to get the refund from them as we are cheesed the company and refunding the money to all the customers. The case id number for the above fraudulent activity is RR-AA-6#3 mention the case id number at the time when you call us without the case id number your call will not be attend.

We look forward to your reply and a resolution to the problem.

Sincerely,

Jacob Shaw,

Manager,

Trade Commission.

518-417-2709

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- Roy, WA, USA
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I don't know if this is legit but the caller said he was with the BBB.org and wanted to give me my refund for the iYogi support I purchased in 2015. When I told him it would take awhile for me to find the receipt he said it wasn't a problem and had me go to the command line of my computer and run a command then read off what he said was my computer ID which was in the list and it matched. He then had me run a command from the command line that started Microsoft Malicous file scan which appeared legit. Then he wanted me to connect to Teamviewer to do a remote support which I did. He wanted me to run a program that appeared to be from teamviewer that I believe was supposed to blackout my screen and for some reason it didn't and I could see that someone was accessing my control planel and was attempting to change my login password. At that point I was worried and kept hitting ctrl-alt-del and it finally shutdown my computer and the connection and at that moment the phone disconnected with the caller.

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- Brooksville, FL, USA
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I keep getting called and when you finally answered one of the phone call, they claimed to be from the BBB.org stated that I'm entitled to a refund for being scammed by an IT tech support company.

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- Ormond Beach, FL, USA
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I received a telephone call on January 22 at 1:36 PM from a cell phone Georgia 478-258-9654 claiming to be from the BBB.org. They claimed that I had paid 199.99 in March for tech support from a company by the name of Iogee. The government had determined that the company was fraudulent and would have to return my money.

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- Edgerton, WI, USA
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I received an email from Jacob Shaw, Manger Trade Commission, using the BBB Logo and a fake BBB email stating that I was to get a refund for Tech Support that I used my Visa for services in the amount of $69.95. I called the number back and started asking questions. They wanted to get my credit card to refund the money. The thing is, I used a mastercard, not a visa so I thought it was fishing. I could not understand why the BBB would want money for a Tech issue, so figured it was a scam.

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- Omaha, NE, USA
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I had a questionable call and vague voicemail from this number stating she was Trisha Gardner, a message for the owner of the company asking to call back extension 888-455-7172 ext 410. I do not have a company and there is no actual information-which is suspicious.

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