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BBB.org Reports & Reviews (323)

Scam caller claimed to be representative from the BBB.org and urged caller to get on their computer

- Baldwinsville, NY, USA

A person called stating he was from the BBB.org (came up on my caller ID as "better bureau" - no caps) and asked me if anyone contacted me in the past year to repair my computer for $199.99. He claimed my email and computer were hacked, that my credit card was charged $199.99 and that people had stolen my identity and were getting loans in my name. I asked for his phone # ( he said it was 321 209 7163, but it came up on my caller ID just as 209-7162, with no area code). I immediately contact the BBB, which told me it was a scam, which is what I was expecting.

Claiming to be from the BBB.org trying to sell “accreditation”. Could not tell me my business name...

I keep on receiving calls about a refund I'm due from a computer service to repair my computer on line.

It's a scam

- Lafayette, IN, USA

I received a call today that said they were from BBB.org and they knew I had been scammed by a business called Eversoft (they had a popup on my computer and were supposed to clean up the virus on my computer). They said they were in charge of distributing refunds for the victims of this business. They somehow accessed my bank account (probably using the info from the time I was scammed by Eversoft) and deposited money into my account. I was then instructed to go get some iTunes cards with that money. That's when I got a weird feeling about this and called BBB.

A man with a thick accent called and said he was from the BBB and was doing a refund for a computer. He tried to get the woman to get on her computer and assist her with navigating in order to get her refund. She said no because they called Columbus Day and the BBB was closed. He was very insistent on her getting on the computer but she refused and he eventually hung up. He gave her a computer license number 888dca60-fcoa-11cf-8f0f-00c04fd7d062 and when googled it came up as a computer number that is used in scams to hack personal computers by having the victim navigate and enter the code into their own computer giving them access.

Rec'd the following email: This email has been automatically generated and sent to you because BBB has received a complaint, claiming that your company is violating the Fair Labor Standards Act.
You can download the text file with the explanation of abuse by following the link https://bit.ly/2jhxY6d
We also request that you send a answer in 48 hours to us. This message should contain info about what you plan to do with it.
Important note:
When replying to us, leave the abuse ID "216039875612:75" native in the subject .
BBB.org
Abuse Department
Cheryl S Velez

Here's what looks like another scam that I received and would ask to share to inform others:
-----Original Message-----
From: Jennifer A Pedersen [mailto:[email protected]]
Sent: Sunday, September 10, 2017 8:13 PM
To: **@***.com
Subject: Incident:733719343130:97
This notification has been automatically generated and sent to you because BBB.org has received a complaint, claiming that your company is violating the The Safety and Health Act.
You can download the document with the explanation of compliant by following the link (DO NOT CLICK) https://bit.ly/2jjk7we
We also request that you give a response within 48 hours to us. This response should contain info about what you plan to do with it.
Important note:
When replying to us, leave the abuse ID "Incident:733719343130:97" unchanged in the subject .
BBB.org
Abuse Department
Jennifer A Pedersen

BBB.org received complaint that your company is violating the Safety and Health Act. Download doc. and reply in 48 hours along with info on what you plan to do with it.

- Mulberry, FL, USA

Received an e-mail from this Berta Shewmaker. Here is the contents of e-mail:

This notification has been automatically generated and sent to you because we have received a complaint, claiming that your company is violating the Fair Labor Standards Act.

You can download the text file with the explanation of abuse by following the link https://bit.ly/2jiAlW2

We also ask that you send a short reply within 24 hours to us. This message should contain information about what you intend to do with it.

Important note:

When replying to us, leave the abuse ID "Incident:492532774996:429" native in the subject line.

ScamPulse.com

Abuse Department

Berta V Shewmaker

- Orlando, FL, USA

This is the second day in a row that I have gotten this phone call from the same phone number. It says they are located in Richmond VA on our phone caller ID. They state their name (today was Mike Jones) calling from the BBB.org in regards to a refund you are due for some work done on your computer. Without seeming rude they can hardly speak English. I just hang up on them but I'm sure that this is not the way the BBB operates.

- Tenino, WA, USA

Claims that the BBB.org they "have got an abuse, claiming that your company is violating the Fair Labor Standards Act." and that you can "download the text file with the explanation of abuse by following the link https://bit.ly/2jho04A". "When replying to us leave the abuse ID Case: 1356436159619:776 native in the subject line."
It is signed BBB.org
Compliant Department
Helen S Lawrence
We did not follow the link.

- Wamego, KS, USA

Below is the email I have received:
This email notification has been automatically generated and sent to you because BBB.org has got an abuse, claiming that your company is violating the The Safety and Health Act.
You can download the text file with the explication of abuse by following the link https://bit.ly/2jhlDPa
We also ask that you send a short answer in 48 hours to us. This message should contain info about what you plan to do with it.
Important notice:
When replying to us, please leave the abuse ID "Case:73994686112:026" native in the subject line.
BBB.org
Compliant Department
Jacqueline J Perez

- Elk River, MN, USA

This is an email I received today at 10am CST. I feel it is fraud, and will not click the link or learn more about it at this time. "This email message has been automatically generated and sent to you because we have got a complaint, claiming that your company is violating the Fair Labor Standards Act. You can download the document with the explanation of compliant by following the link https://bit.ly/2jhy2Tb We also request that you give a reply in 24 hours to us. This message should contain info about what you plan to do with it.Important note: When replying to us, please keep the abuse ID "Incident:017259833687:316" unchanged in the subject .BBB, Abuse Department, *** * ***"

- Fort Wayne, IN, USA

Here is the email message:
This email message has been automatically sent to you because BBB.org has got a complaint, claiming that your company is violating the The Safety and Health Act.
You can download the text file with the explanation of compliant by following the link https://bit.ly/2jilafx
We also ask that you send a short message in 24 hours to us. This message should contain information about what you intend to do with it.
Important note:
When replying to us, keep the compliant ID "Case:304976905478:690" unchanged in the subject .
BBB.org
Abuse Department
Donna J Dugan

This email moves you t a unsafe window telling you that there may be a problem withe the requested link that was provided in the e-mail body.

This does not look like an official Better Business e-mail.

- Waterbury, CT, USA

At 1:45 I received a phone call from John Baker with the BBB telling me I won some money through Readers Digest contest in 2009 and never claimed. So the BBB wants me to call NY phone #7185680874 and to ask for James Carson,son of Johnny Carson and give him my claim number 8944457302-ct and then they would automatically deposit the money in my bank account. I asked how much and he asked what my name was and I told him laughingly SCAM SCAM and hung up.

- Moro, IL, USA

I have been getting crazy junk emails like this probably because I was caught in the Equifax credit info breach. My email is from PA but I live in IL. When we moved, Windstream let us keep our email addresses for $2.99 a month so we did. Have had this address since 1999.
From: 21 2017
X-Account-Key: account10
X-UIDL: CEE15DD4C587352612B491910DA9DB8D
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:
Return-Path:
Received: from pacmmta06.windstream.net ([10.135.134.11]) by pamxfep04-srv.windstream.net with ESMTP id for ; Mon, 11 Sep 2017 11:13:58 -0400
Received: from gateway31.websitewelcome.com ([192.185.143.43]) by pacmmta06.windstream.net with pacmmta06 id 8FDx1w02R0wPWy801FDyN3; Mon, 11 Sep 2017 11:13:58 -0400
Received: from cm14.websitewelcome.com (cm14.websitewelcome.com [100.42.49.7]) by gateway31.websitewelcome.com (Postfix) with ESMTP id C09483CC01 for ; Mon, 11 Sep 2017 10:13:57 -0500 (CDT)
Received: from srv210.prodns.com.br ([50.116.87.85]) by cmsmtp with SMTP id rQOgdPDb1yM9yrQOgd7g44; Mon, 11 Sep 2017 10:13:14 -0500
Received: from gw167-155.jcsfiberlink.net ([79.134.155.167]:52600 helo=User-PC) by srv210.prodns.com.br with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.87) (envelope-from ) id 1drQPN-003WLt-67 for [email protected]; Mon, 11 Sep 2017 12:13:57 -0300
X-WS-COS: WS804
X-Cloudmark-Category: undefined
X-Cloudmark-Analysis: v=2.2 cv=ZMY4oTzb c=1 sm=1 tr=0 a=7WaiPE4PticJuvQd+3xXLg==:117 a=Cnpg7fZvuaQMrkFWD5/bwA==:17 a=2JCJgTwv5E4A:10 a=sVis5WqEAAAA:20 a=WlFt5NjtvZK-U3nSvfUA:9 a=QEXdDO2ut3YA:10 a=3NdEA5vCxfwA:10 a=IawXvI9lP1MA:10
X-Cloudmark-Score: 0.00
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=apolorolamentos.com.br; s=default; h=Content-Description:Content-type: MIME-Version:Date:Subject:To:From:Sender:Reply-To:Message-ID:Cc: Content-Transfer-Encoding:Content-ID:Resent-Date:Resent-From:Resent-Sender: Resent-To:Resent-Cc:Resent-Message-ID:In-Reply-To:References:List-Id: List-Help:List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive; bh=3bwbicbY11q/x2se+yVtY8ne7/bx83qIMYzfXh4+/7k=; b=JxpwWTFn8E+hpekvdppI2HUV3 cGuWycrvyJNnXBr1yFQfYklZ8OvHed++tKop2bV/7nccyImYhG2CCUAinKry5zZQISxjhFnT8Ie2n SLjQ+bDFl9UNbnjgduAyReVUjq47Y7Xcd6jfhCTG3Rd2sp2gafaUkwmgeZpUuYzXyY5SA=;
From: John M Conner
To: [email protected]
Subject: Incident:3486291714962:423
Date: Mon, 11 Sep 2017 18:13:40 +0300
MIME-Version: 1.0
X-mailer: Claws Mail 91.925931391
Content-type: Multipart/mixed; boundary="------------882818849435529784333630"
Content-Description: Multipart message
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - srv210.prodns.com.br
X-AntiAbuse: Original Domain - dejazzd.com
X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
X-AntiAbuse: Sender Address Domain - apolorolamentos.com.br
X-BWhitelist: no
X-Source-IP: 79.134.155.167
X-Exim-ID: 1drQPN-003WLt-67
X-Source:
X-Source-Args:
X-Source-Dir:
X-Source-Sender: gw167-155.jcsfiberlink.net (User-PC) [79.134.155.167]:52600
X-Source-Auth: [email protected]
X-Email-Count: 437
X-Source-Cap: YXBvbG87ZW1icmFzO3NydjIxMC5wcm9kbnMuY29tLmJy
X-Local-Domain: yes
Message-Id:
X-EsetId: 37303A29B2DCAB6D627564
This email has been automatically generated and sent to you because BBB.org has got a complaint, claiming that your company is violating the The Safety and Health Act.
You can download the text file with the explanation of compliant by following the link https://bit.ly/2ji4x3F
We also request that you send a short reply in 24 hours to us. This message should contain info about what you intend to do about it.
Important note:
When replying to us, leave the compliant ID "Incident:3486291714962:423" unchanged in the subject .
BBB
Abuse Department
John M Conner

We received an email claiming to be from the BBB. Please see below:
Date: Mon, Sep 11, 2017 at 10:00 AM
Subject: Re: Incident:0918566742120:091
To: Chester C Ikeda , Rusha Joshi
On Mon, Sep 11, 2017 at 9:22 AM, Chester C Ikeda wrote:
This email notification has been automatically generated and sent to you because we have got an abuse, claiming that your company is violating the The Safety and Health Act.
You can download the text file with the explanation of abuse by following the link https://bit.ly/2jfmhww
We also ask that you send a short reply in 24 hours to us. This response should contain info about what you intend to do about it.
Important note:
When replying to us, keep the abuse ID "Incident:0918566742120:091" native in the subject .
BBB.org
Abuse Department
Chester C Ikeda
I could not find anything about this on the BBB.org website. Please advise.

- Bedford, OH, USA

Figured I'd let everyone know that someone is using the BBB.org's name to phish others. As usual - DON'T CLICK THE LINK if you get something like this! I didn't fall for it, but I don't want anyone else to be harmed, and I ESPECIALLY hate to see organizations as responsible as the BBB.org having their name slandered in this manner!

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