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Capital One imposter

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Capital One imposter Reports & Reviews (68)

- Warren, MI, USA • Feb 16, 2025

A man called said he was from Capital One and my account was compromised. He knew a lot of information about me already which at first I was hesitant but I had shopped at those stores. Temu was one and Walmart the other. He asked for my mother’s maiden name. I gave that and the last 4 of my social security. I know I was very dumb and not thinking but I have had my credit card comprised before. So how stupid I was to reveal my personal information. He knew the last 4 digits of my credit card. He asked me to confirm the whole number and 2 digit number on the back. He said he was transferring me to a “Stolen Agent” representative. I started getting really nervous and hung up. I called capital one and they said it’s a scam. She closed down my account right away. They still have my personal information that is useable to do something against me. I just wasn’t thinking straight. The guy kept calling and calling and called about 6 times. I finally answered and told him I know he was a scammer. He said no no no. I am really from capital one. I can’t believe I still have him that information. I know better.

- Denver, CO, USA • Jan 17, 2025

I got an alert from Capital One through text and email about a possibly fraudulent charge. I responded to the message saying I did not authorize it. I received a call from a Capital One representative multiple times. When I called them back they confirmed a fraudulent charge and said they sent out a new card but noticed there was an odd Zelle transaction connected to my savings account. They told me I would get a Zelle reversal payment notification and told me I needed to transfer money from my savings to my checking account so they could create a new savings account number to prevent further fraudulent charges. They then told me to confirm a zelle reversal payment of $1,700 to get this money returned to my account. I know this sounds absolutely ridiculous, but they had me on the phone for over an hour and were very convincing and manipulative. They said their name was James and that their Capital One Employee ID number was 0527. Please help me.

- Citrus Heights, CA, USA • Jan 02, 2025

I just received call stating cap one fraud dept someone opening acct under my name with last four of my social identified. I hung up called back from 8 different numbers

- Seattle, WA, USA • Nov 26, 2024

Checking account opened in individual's name using SSn, signed them up for email and phone number alerts.

- Roanoke, VA, USA • Nov 25, 2024

Someone called me and asked if I had opened up a new credit card with CapitalOne. I told them no, they said someone was trying to open one up in my name and then they transfered me to a federal agent in Washington DC. He said a lot of people had been trying to open up different accounts using my name. He got very angry with me because I wouldn't answer his personal questions and then threatend to freeze all of my credit card and bank accounts for 9 months.

- Bedford, VA, USA • Sep 18, 2024

Someone claiming to work for Capital One called me and asked me to verify I had made a $40 purchase in California. I don't have a Capital One card, I asked to speak with her manager and she hung up on me. 

- Great Falls, MT, USA • Jul 24, 2024

Rejected the call. I don't use capital one. Called Capitol one they don't have that number listed with them.

- Papillion, NE, USA • Jul 08, 2024

I received a letter in the mail from what looked like Capital One asking me to verify additional information on my account that was opened in May. There was a Capital One account opened in my name in May that I did not authorize so I called the number on the letter to dispute it. Turns out it was a fake number and I had given them my birth date and SSN.

- East Aurora, NY, USA • Jun 29, 2024

Call to collect more information to open a credit card. Name, DoB, SSN, address.

- Boston, MA, USA • Jun 11, 2024

Sent a letter saying it was Capital One and needed more information from me to process the application. I did not apply for a credit card. I already have a credit card from Capital One. Asked for me to mail a photograph or copy of the front and back of my driver's license. Also had a hard ding on my credit report from "Capital One" on the same day the letter was dated.

- Houston, TX, USA • May 25, 2024

Left message from a Ginger to call concerning recent application. Then received 2 separate letters requesting addition information for SS#, Government ID, residential address and total income before 6/24/2024 with application. Letter looks authenic like it came from Capitalone. NO APPLICATION WAS EVER GIVEN TO THESE SCAMMERS AT ANY TIME.

- Akron, OH, USA • Mar 29, 2024

Received a call displayed as Capital One, but confirmed from their customer service that there have been no attempts to contact me.

- Shelter Island, NY, USA • Mar 04, 2024

A message from "Microsoft" appeared on my computer screen informing me of a security breach snd that my computer had been locked and to call the number on the screen - when I called I spoke to Richard Baker who had me go thru a series of "scanning" that showed my information was hacked by child pornographers and linked to my Capital One acct - he patched me to a "Capital One" rep named Jonathan Newman - the event lasted two and a half days - keeping my cell phone on an "open line" to allegedly track the scammers - having me wire money to an acct:

************* Mars X LLC

On the third day they then told me I needed to close out my other checking accts and put the $ in the Capital One acct I had used for the wire and that a safeguard acct would be established and my money would be put into a cashiers check which would be delivered to me by an "officer" from Social Security - I did not comply -

- Pittsburgh, PA, USA • Feb 29, 2024

man said he was from Capital One said someone was trying to use my Amazon account to make a purchase of $2,000 & merchandise was being sent to a different add. He asked if my address was 1405 advised him it was, he said do you have your credit card with you advised him I have it, he asked for my account #, I refused. He said you must give me your account # so that I know you are the customer? I asked his name, he ignored me, he said he can put a stop on my account but needs my account #, I said if work at Capital One you have that info, I asked his name again he hung up. The phone # he called me from was 1-929-736-6734 I called the hone # got a recorder left NO message, called back 1/2 hour later a man answered he said hello, asked who he was he said Capital One I hung up. I did call Capital One & Amazon & told them what happened...

- Fort Polk, LA, USA • Feb 29, 2024

scammer stated that they were going to help me reduce the APR on my Capital One credit card based on my Experian credit report. the questions they asked me reminded me of the questions that I was ask when I lost my experience password, so I declined to answer the questions for that reason. once I declined the answer the question they hung up

- Washington, DC, USA

I received a letter from "Capital One" stating that in order to process my recent credit card application, I needed to submit government-issued photo ID with my name on it through the mail to Capital One in Salt Lake City, UT. The letter stated an application ID number and gave a phone number for questions. I have not applied for a new credit card through Capital One and when I looked up the phone number provided, it was not listed to Capital One on their website. I called the fraud line at the real Capital One (a different phone number than the one on the letter) and the agent there told me they did not see an application processing in my name and that the letter was likely a scam. They told me to call them back if I receive another letter.

+1
- Valley City, OH, USA

I received a letter to send them ID information for an application Capital One had in process for me. I had never applied for a credit card with them.

- New Fairfield, CT, USA

A hard inquiry "from Capital One" was made to my credit. I contacted TransUnion, Experian, etc to let them know I did not initiate this inquiry. That was on 1/24/24. Today 1/29/2024 I got a letter from "Capital One" requesting additional information i.e. photo id etc. The letter though it looked official was on cheap paper with different Capital One contact info.

- Walnut, CA, USA

They said we opened up an account and we need to send in a government issued photo identification.

- Springboro, OH, USA

Received a letter in the mail stating “we’re working on your recent application for a Capital One Card and need some documentation to verify the information included on your application.” The letter requested I send a copy of my driver’s license with an application ID they provided. I did not apply for a Capital One (or any other) credit card.

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