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Capital One imposter

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Capital One imposter Reports & Reviews (63)

- Bedford, VA, USA • Sep 18, 2024

Someone claiming to work for Capital One called me and asked me to verify I had made a $40 purchase in California. I don't have a Capital One card, I asked to speak with her manager and she hung up on me. 

- Great Falls, MT, USA • Jul 24, 2024

Rejected the call. I don't use capital one. Called Capitol one they don't have that number listed with them.

- Papillion, NE, USA • Jul 08, 2024

I received a letter in the mail from what looked like Capital One asking me to verify additional information on my account that was opened in May. There was a Capital One account opened in my name in May that I did not authorize so I called the number on the letter to dispute it. Turns out it was a fake number and I had given them my birth date and SSN.

- East Aurora, NY, USA • Jun 29, 2024

Call to collect more information to open a credit card. Name, DoB, SSN, address.

- Boston, MA, USA • Jun 11, 2024

Sent a letter saying it was Capital One and needed more information from me to process the application. I did not apply for a credit card. I already have a credit card from Capital One. Asked for me to mail a photograph or copy of the front and back of my driver's license. Also had a hard ding on my credit report from "Capital One" on the same day the letter was dated.

- Houston, TX, USA • May 25, 2024

Left message from a Ginger to call concerning recent application. Then received 2 separate letters requesting addition information for SS#, Government ID, residential address and total income before 6/24/2024 with application. Letter looks authenic like it came from Capitalone. NO APPLICATION WAS EVER GIVEN TO THESE SCAMMERS AT ANY TIME.

- Akron, OH, USA • Mar 29, 2024

Received a call displayed as Capital One, but confirmed from their customer service that there have been no attempts to contact me.

- Shelter Island, NY, USA • Mar 04, 2024

A message from "Microsoft" appeared on my computer screen informing me of a security breach snd that my computer had been locked and to call the number on the screen - when I called I spoke to Richard Baker who had me go thru a series of "scanning" that showed my information was hacked by child pornographers and linked to my Capital One acct - he patched me to a "Capital One" rep named Jonathan Newman - the event lasted two and a half days - keeping my cell phone on an "open line" to allegedly track the scammers - having me wire money to an acct:

************* Mars X LLC

On the third day they then told me I needed to close out my other checking accts and put the $ in the Capital One acct I had used for the wire and that a safeguard acct would be established and my money would be put into a cashiers check which would be delivered to me by an "officer" from Social Security - I did not comply -

- Pittsburgh, PA, USA • Feb 29, 2024

man said he was from Capital One said someone was trying to use my Amazon account to make a purchase of $2,000 & merchandise was being sent to a different add. He asked if my address was 1405 advised him it was, he said do you have your credit card with you advised him I have it, he asked for my account #, I refused. He said you must give me your account # so that I know you are the customer? I asked his name, he ignored me, he said he can put a stop on my account but needs my account #, I said if work at Capital One you have that info, I asked his name again he hung up. The phone # he called me from was 1-929-736-6734 I called the hone # got a recorder left NO message, called back 1/2 hour later a man answered he said hello, asked who he was he said Capital One I hung up. I did call Capital One & Amazon & told them what happened...

- Fort Polk, LA, USA • Feb 29, 2024

scammer stated that they were going to help me reduce the APR on my Capital One credit card based on my Experian credit report. the questions they asked me reminded me of the questions that I was ask when I lost my experience password, so I declined to answer the questions for that reason. once I declined the answer the question they hung up

- Washington, DC, USA • Jan 30, 2024

I received a letter from "Capital One" stating that in order to process my recent credit card application, I needed to submit government-issued photo ID with my name on it through the mail to Capital One in Salt Lake City, UT. The letter stated an application ID number and gave a phone number for questions. I have not applied for a new credit card through Capital One and when I looked up the phone number provided, it was not listed to Capital One on their website. I called the fraud line at the real Capital One (a different phone number than the one on the letter) and the agent there told me they did not see an application processing in my name and that the letter was likely a scam. They told me to call them back if I receive another letter.

+1
- Valley City, OH, USA • Jan 29, 2024

I received a letter to send them ID information for an application Capital One had in process for me. I had never applied for a credit card with them.

- New Fairfield, CT, USA • Jan 29, 2024

A hard inquiry "from Capital One" was made to my credit. I contacted TransUnion, Experian, etc to let them know I did not initiate this inquiry. That was on 1/24/24. Today 1/29/2024 I got a letter from "Capital One" requesting additional information i.e. photo id etc. The letter though it looked official was on cheap paper with different Capital One contact info.

- Walnut, CA, USA • Jan 29, 2024

They said we opened up an account and we need to send in a government issued photo identification.

- Springboro, OH, USA • Jan 26, 2024

Received a letter in the mail stating “we’re working on your recent application for a Capital One Card and need some documentation to verify the information included on your application.” The letter requested I send a copy of my driver’s license with an application ID they provided. I did not apply for a Capital One (or any other) credit card.

- Upper Marlboro, MD, USA

The company emailed me attempting to recover funds from me. I looked the company up and found numerous red flags.

- Arp, TX, USA

I called the number the scammer sent to fix the payment issue and asked for my ssn and I accidentally typed it out.

- Anchorage, AK, USA

Scammer spoke with India area accent. There was sounds of other “operators” in the background and an echo of non-carpeted room. Said that $900 charge was attempted in Dallas, TX and we live in Alaska. Asked if there was anyone else authorized to use the account. I recognized the voice and the message as a caller from the day before. (We spent half the work day speaking with actual Capital One and others to protect Mom’s accounts.) I hung up.

- Boise, ID, USA

Hello,

I received two fraud phone calls today that were very convincing. Both claimed to be Capitol One reps claiming to verify a possible fraud charge on a credit card that was already closed (ending in 6777). They were aggressively persistent and wanted personal information which was the red flag. I hung up on both but when I called the number back, it had the same Capitol One answering system, which made it sound somewhat legit. Please look into both and feel free to call me with questions. They called an hour later from a different number and tried the same scam. Here is the second number. 800-955-7070

Received emails with Capital One's company letterhead on them asking for my credit cards to be paid off. They offered 60% off of my balance and so I agreed. I don't know what all information I had to give, but it took me to a website where I set up a direct payment plan over 12 months. They even send me a email every month to confirm they are about to do an automatic payment. I don't think it is Capital one and I still have not been able to block payments. This is a scam I cannot get out of at the moment.

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