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Capital One imposter

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Capital One imposter Reports & Reviews (63)

- Miami, FL, USA

I received a call today, the guy on phone told me that he could lower my interest rate.

He said he could see, that I've made my payments on time (Red Flag)

Then he ask me my balance (another Red Flag)

Also, proceeded to ask for card information (Red Flag)

I do not have a Capital One Account but received an email at work from Capital One ([email protected]) with subject Capital One Important Update.  The email says:









We’re kicking security up a notch.









 









Dear Esteemed Customer,



For your protection, enhanced online security is placed on your account—and we want you to take a notice on unusual activity on your capital one account

We urge you to sign in to your account, for transactions identity verification on your account screen as an added layer of protection—that means you’ll need to confirm your identity with a security questions and email confirmation.



This enhanced, two-factor authentication will help protect you against fraud, unauthorized account access, and identity theft. sign in to your account to verify your account.



It’s important to maintain a current email and mobile phone number for your account so this protection can work. Please sign in to verify or update your alert contact points.

We appreciate the opportunity to serve you.

Sincerely,

Capital One Fraud Unit.









- Taneytown, MD, USA

I received a call from Capital One so I thought saying they wanted to lower my interest rate to 6.9%. The woman was of Arabic accent and named Melody. They had all my info my credit card #, my online banking #, my balance, my address. They told me they could lower my rate and I would continue to pay online but would pay an additional $222 4 times to pay the interest off, then I would just be left with the balance and no interest and all my payment would be to the principle. The number that called me was 216-487-7010

Regards

*** ***

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