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Cash App

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Cash App Reports & Reviews (312)

I have been using the cash app for quite a while and one day, the app wouldn't let me cash out to my account. I looked up a customer service number and found one on google. I spoke to a gentleman that was helping me. In the meantime, he gained access to my cash app account and changed all the information on it so i could not longer access it. I am in contact with the actual cash app reps now but not sure if anything can be done.

- New York, NY, USA

On February 3rd my phone was scammed I received a notification in my e mail, it was a confirmation of a transaction my cash app was emptied $1000 were subtracted and went to an individual I don't know, because there's not even a name is looks like an association name, I immediately reported trough the app because they don't have actual customer service to report scams, they just responded declined my request and now I want to open an investigation, how this can be possible that this apps doesn't protect customers with those scams, the money just disappear and conveniently they just respond declining a fraud case, as customer this is frustrating, those are hard times and I can't accept this is happening.

Marla Bryant informed me on Instagram if I send $100 through cash app I would receive $1500. Then I needed to send $300 because I was a chosen 2nd price winner to receive $35,000. Then I needed send $500, the another $300 for activation fee. Then was sent a txt photo of bbb requiring me to send $1100 to receive my money &’ would also be given the $1100 back. I then sent $250 &’ then $450. I have not received anything from anyone but lies and excuses. I’m a sick individual with 4 kids to care for as well, these people knew this. Now Marla Bryant has removed me off her Instagram account because I posted her being a scammer and a liar. I have all the messages &’ receipts.

If you call the number on this website

https://www.squarecashelps.com/blog/hchange-cash-app-from-business-to-personal />
They act like they are trying to switch over your personal cash app to a business cash app. They then try to have you verify your account by sending money to a "dummy verification account". At that point you cannot receive your money back. They try to verify by having you send all of your funds to them and they lie and say they will send them back.

They allowed me to set up an account but cannot use my funds or move them and they will not communicate with me about the situation other than one email saying everything is ok. When I try to move the funds away from these crooks, I just get a message that says I will get a response from them in 24 hours. It has been 7 days.

An individual attempted to purchase an item I had for sale on eBay. The individual advised payment would be sent they Cash App. I downloaded the app & then the individual supposedly sent the money. I got an email stating the money was received in my account, but I’m order for it to be released, I had to take pictures of the shipping receipt. I did and then about 30 minutes later I got another email from them stating I needed the purchaser to send an additional amount of money to create a business account due to the amount of the transaction. Then it instructed me to resend the additional funds to a phone number thru Apple Pay. I have contacted support via email (no phone number) numerous times receiving the same automated response that they will get back to me within 24 hours and I never hear back. I have explained the urgent situation with no response. Don’t fall for it!

They allow you to put money in but then it's frozen, you cannot transfer it and they will not respond to repeated communications.

- Farmington, MI, USA

Last week, two individuals I don't know attempted to send money to my cash app. One individual I don't know successfuly took 210 from my cash app. This morning an individual I don't know tried to send $150 to my cash app. Cash app has a security issue. I have gotten no help from cash app support to recover my funds or stop others from being defrauded. This can not be allowed. Please investigate.

A coworker gave our boss a # for customer service at Cash App, or what he believed was a #. Actually, if you google the #

"(860)200-1281 cash app" the first 2 things that come up say it's a Cash App #. Long story short they ended up taking me for $550 and tried to take $15k from my bank acct today(unsuccessfully). CASH APP DOES NOT OFFER PHONE SUPPORT AT THIS TIME. EVERYTHING IS BY EMAIL OR FROM THE APP

Purchase a phone on offer up but made payment with cash app. As soon as payment was made the seller ceased all communication. Contacted cash but they weren’t not interested in helping or holding the the scammer responsible. Cash app said to request a refund which I did but the scammer request a refund back (for nothing). I thought I was getting my refund ended up loosing more money all together $500. Cash app will not respond to my emails anymore and till this day I haven’t heard from the criminal. I suspect someone linked to cash is committing these frauds

- Bradford, OH, USA

Cash App sent a piece of paper wanting me to scan the QR code and attached to the paper was a Visa debit card. The name was correct on the mailing, but wrong on the card. I did not sign up for this. When I checked into this it was for unemployment. If you did not file for unemployment please do not scan the QR code.

- Midland, MI, USA

Over the past year I have been scammed several times by people using Cash App as a way to access my credit card. Early in the year I had my bank replace my credit/debit card, but after three time attempting this I found the scammers were able to access my new card and continue attempting to take funds. I asked my bank to block any attempts by Cash App. But that was not 100% affective since the scammers uses a different name each time.. for example “Cash App Swensuko” or “Cash App Akil Jones”. My current solution is to lock this card which does block any attempt to charge this debit card. This is a problem because there are some creditors I want to be able to charge me for legitimate services. Cash App is an app that allow you to instantaneously send money to family and friends. I used it one time late 2years ago and since then I’ve been the victim of this scam.

I can provide the names of several scammers but your report form only lets me enter one screen shot.

This business cash app, has a support tech on its website which goes to a man name Daniel, he took money out of my bank account but won’t refund it back ,

- Alliance, NE, USA

Received unsolicited cash app card.

- Macon, GA, USA

Needed help with my cash app and this is the number i was given. They tried to get my bank acct info so they could help me and then when I told them that I didnt have a bank acct they told me to go **** myself

- Baltimore, MD, USA

I was trying to get help with my cash because I didn’t authorize a transaction

- Madison, WI, USA

Hi

I have been robbed out $769 From cash app. I attempted to contact cash app to switch my account from business to a personal account and at the end of the phone call I was robbed of my cash. I was told to follow the steps they had given me. I did follow the steps and lost at the end. The first steps was to download an app the second step was transfer all my money over into a different cash app account so I did that I transferred over $769 and now they want to give me my money back. So they say.  I have waited for 3 months now and nothing when I reach out to cash app support they seem to want to scam me again they told me they closed my account out due to me not responding but I have responded and I was waiting for a response back for my cash but no answer so now I’m ready to go far and beyond to get it back. It’s my money I never told anyone they could have my cash. They scammed me and took it from me....

Hello,

Please i need help spreading this truth about CashApp.

CashApp is fraudulent. They stole my $3000. In this pandemic of all

times, they can't be doing this to people. Please help spread the

word. Everyone should be careful using this App for any money

transaction or avoid it as a whole. I sent $3000 to my wife and she

never received it. CashApp claims the money when into her bank account

which never did. Please lets not allow this happen to others. CashApp

is fraud. CashApp is a big scam. They don't even have a direct

customer service line. They will respond to your email when ever they

feel like it with little explanation about your money. Share to

prevent this happening to others.

Please any advice on how i can proceed getting my money back will be

very helpful. These people are a fraud and big scam.

Thanks for your help in advance.

Georges

- Birmingham, AL, USA

Got a call saying that my cash app had unauthorized charges on it and that it had been hacked! I was told to download the application ANY DESK to stop hackers from hacking my accounts! Looked at the app they were talking about and read a review how the app was downloaded and that the person account was hacked and gave the hackers full access and control over their phone! They has to stopped everything and started all over with new phone and all. I didn’t download the app.

Multiple withdrawals via Cash App were noticed on my checking account. $1300 dollars were withdrawn on one day. I have no Cash App account. I have never downloaded Cash App. There is no phone number to contact Cash App regarding these withdrawals. I do not have a Cash App account to contact and dispute.

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