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Cash App

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Cash App Reports & Reviews (312)

I was trying to get my cash app set up and could not access it because my number was already in use by a family member. They had me to download an app called quick support, then they told me that I needed to transfer funds(make a deposit) from the account that was already using my phone number to the dummy account that was like a back up and it would be refunded/transferred back into the bank account. He said his name was WES. and the cash app he sent funds to name is ($EdithWalker). He said that the abbreviation "per" stood for personal account. I called every number multiple times and he kept hanging up and sending me to other people. They all are working together. It is an organized unit because I could hear phones in the background and the same voices. They started acting like they were another company and also even went as far as saying he was an college student. We lost 150 dollars and don't know what other damage they have done. We had to put a block on our bank account. Don't know if we will get our money back and it may just be at least 300 dollars stolen.

- Ringwood, NJ, USA

below is my 2nd Request email to Cash app support:

I am still waiting for a reply from my email below giving all the details of the unauthorized transaction.

1.Can you please advise the next steps or do I also need to contact my local Police for theft investigation?

Attached are cell screen shots for your review of the following:

-initial text message with virtual code to enter into cash app

-person’s name where the funds $498 were sent (also see additional attempt to take money that Failed)

-someone created a false Routing # and false account # under my name.

-text stating the funds were refunded (which is false)

2.This is theft and the charge is fraudulent. My account is closed so I am not able to access via the APP.

3. Please refund the funds back to my BOA account and confirm this case is closed.

4. I have copied my banking institution and the Better Business Bureau.

Regards,

Gina

Trying to report scam account. Cashapp has no reporting system in place. Cashapp supports scamming by not stopping them and blaming you for it. Don't use cashapp for anything

- San Bernardino, CA, USA

This is my secound card that had got stolen the same time.This person used cash app to empty my accounts .I dont know how cash app let them with out my id.cash app should not let someone use card numbers and fake information to still accounts.Im trying to block my cards from cash app but have to call banks on the weekday.

- Cincinnati, OH, USA

I was having issues with my cashapp card not letting me withdraw money so I googled a number for cash app customer service. The first option that popped up on Google was cash app customer support so I called it. The man acted like he worked for cash app and said that he would be able to help me fix my daily withdraw limits but first I needed to download an app that gave him access to my cash app which I did. Soon as I downloaded the app he had full remote access to my whole phone. He stole $509 from me through my cash app and attempted to take $990 from my us bank card that was linked to my cash app. When I seen that he had stole my money I asked where it was and got hung up on. But even after he hung up on me he was still accessing my phone opening my camera and telling me to take my shirt off being vulgar and degrading.

- Orlando, FL, USA

I received some money through cashapp on August 8 2020 for my party celebration on that faithful day,

I tried to deposit the money in my account but it was not going through.Cashapp stated that I should verify my account. I found it Strange because it’s not my first time using the app, I tried to verified my account. When doing so it states that they were not able to verify my account. Immediately I called Cash App Customer Service number. And got the voice mail BS they have set up. Then I emailed them

A man call me back Posing as a representative from Cash App by the name of Rohn.

Rohn provided me with an app that he said Cashapp used to investigate challenges faced by customers. He told me to download the app on my phone and give him the security code for the app for verification when the app was finished installing. I did exactly as I was told. Suddenly, I saw his curser started moving on my screen. I did not had a problem with his curser moving on my phone screen because when I was purchasing my canon printer and also my Mac computer I experienced something similar as this. Therefore, the app wasn’t strange to me. Rohan then asked me to hold the line for a minute in maybe 30 seconds the phone got disconnected or they cut it off. But all I know when I check my account all my money was also disconnected from my account.

Every since that day I’ve been emailing cashapp and no replies, on top of all that maybe the last Sunday in august. A man called me from cashapp and he was able to tell me everything I email cashapp. The man say he is the manage and the have finalized my claim and I am to buy a $200 gift card to receive back the money. After they already took almost 5k out of my account I have to pay to get it back?? I realize it was a scam so I started questioning him and I was able to record some of the conversation.

I’ve been send cashapp a lot of email and so far no one replied to my emails. But these scammers is still in control of all this craziness. I can get a email saying to rate cashapp and not to finalized my claim.

I have CashApp with a Bitcoin account attached to it. I never use the Bitcoin aspect of my CashApp, only the CashApp side itself. I just got several emails that I had Bitcoin withdrew. Then, the next email stated $300 was refunded, then removed again!! This is bad.

- Watertown, TN, USA

I reached out to cashapp to dispute a refund of $200 that occurred on August 29, 2020 and resulted in it being withdrawn from my bank.. I looked online and found a website: https://www.cashapphelps.net/blog/can-i-dispute-a-cash-app-payment/. On the site it had a number flashing to speak to a representative (+1 850) 208-3936. The representative that answered stated he would be able to assist me but I needed to verify my cashapp. First I downloaded an app from the playstore TeamViewer QuickSupport to my phone. After giving him a the number he had me open my cashapp. I gave him my cellphone number and a text message was sent from 2708836409 saying a refund request is in process with a dummy id VT id 310. He had me go to add cash on the cash app and put in the dummy id. It was explained that these are dummy transactions needed to verify my account. Another text came saying id successful. From the cashapp instructed to add cash $620. Another test text came with dummy id VT940. From cashapp instructed to send $940 to Willian for transaction id 940 but it failed and explained it was supposed to do that. Instructed to purchase 940 in bitcoin, then withdrawal it and sent to 1E6bs3oecRWwiMMxy3LRLF66S1DQAHW5Z bitcoin address. Then instructed that I need 2 people to verify that I am a cashapp customer by sending me money through the app. They called my daughter. I received 2 deposits from my daughter for $50 and $56. More dummy transactions was need so I purchased $106 dollars in bitcoin and sent to same address. A couple more people were tried to verify by cashapp, I sent $200 to a co-worker and requested it be sent back to me. Purchase $203 in bitcoin and sent to same address. Then I was told she isn’t able to verify the account due to technical difficulty that I later found out was because her cashapp wasn't linked to a bank account. Another co-worker was called to help verify my account. I sent a request to her for $250 that she fulfilled. I was instructed to purchase $250 in bitcoin and sent. Another $250 arrived to my account that I used to purchase bitcoin and sent. I didn’t know why money was appearing but I was explained they were dummy transactions not knowing they were coming from my co-worker. Amount $504 arrived to purchase bitcoin but was unable to send so it was sold for $482.20.Amount of $500 arrived. Two payments were sent to Picolo Jim for $500 and $480 for dummy transactions. Amount of $960 arrived that was instructed to send to my husband, someone that wasn’t able to verify me, in which he was instructed to purchase bitcoin and send. At that time the call disconnected.

- Jacksonville, FL, USA

I have received numerous transactions from CashApp which I never made removing money from my accounts. Over the last few months it seems as if nothing I do is preventing this from happening. I have closed my bank accounts and switched credit cards and CashApp still appears as recently as 9/16/20. I attempted to contact them via phone but of course they have no phone number only email. I emailed them and instead of researching my issue they said they were closing a non existent account( I closed long ago). Did not mention my concern at all. Somehow the account is still open as money is still missing from my accounts. Not sure what to do now to resolve. It’s been a serious hassle and concern.

The scammer was trying to help me resolve a cash app deposit. While doing so, the scammer asked me to do different transactions making making payments to and from the other party involved. We both lost money and the scammer received the funds being paid out by both parties.

- Trenton, NJ, USA

I was having trouble with my cash app today and saw. I called my bank who said this was not being done on its side. That I should contact cash app. I contacted a customer service number and spoke to a David Jones #CA9078 and (575) 256-2862 is his number.

- Shelbyville, TN, USA

I have been getting emails stating that people have sent me money through Cash App. I believe that this is a scam.

- West Columbia, SC, USA

Stole 3100.00 dollars from my account

- Sahuarita, AZ, USA

My initial call was to ask for my cash app card it had been three weeks I'm still waiting for my card and on that day that I called they took $341 out of my cash app account told me to call back in 4 hours and they would fix the problem I told them no they should call me back there the one's with the technical problem when they called back it was less than an hour they still didn't fix the problem so today is the 23rd of September and I did this on September 18th and I'm still waiting for my money they have not contacted me back

- Alpharetta, GA, USA

I've been with Cashapp for many years and have contacted them via email. But, when I couldn't send money one particular day....I wanted an answer right away so I'd called the 800# that is not only on the site but, on Google.

I'd called, they answer the phone "Cashapp support" (foreigners but, everything is these days, so I wasn't alarmed). They then have you download an app, send you a code, go into your phone, tell you to put your password in, tell you they're sending money to your account but will then remove it.

Once they'd put the money in once, then again....I said "YOU'RE TRYING TO STEAL MY MONEY". Of course they'd claimed otherwise.

Prior to me realizing this...they'd removed a little over 450.00 and about 285.00 but, not before attempting to steak 800.00.

I'd then hung up the phone and called my bank to stop it from going through but, it was too late for the first two.

They then had the audacity to call me back and to call my bank to tell them that I'm authorizing the money. I could not believe it!

They called me for about 5 days telling me that they'd give me the money back by doing that same thing. They wanted to take every single dime that was in my account.

That isn't the email address to cashapp, but it wouldn't allow me to put it in.

It is squ.re/cashhelp

Someone hacked my cash app and stole money from my bank account $319 , couldn't get in touch with cash app and my bank denied my fraud claim

They told me once they explained to me how to transfer money from one card to another I had to send them the full 1,500 dollars so they could approve it or they would cancel my card and I would never be able to own another cashapp card to get my 1,500 dollars

I sent $ through Cashapp to my friend. He noticed his password was changed and received a text for support. He called and they had him download an app so they could “help”. The app cloned his phone and the $ got sent to someone named priyanka. Since then, the info to person sent, has changed back to my friend’s name.

Someone went into my cash app account set up direct debit deposited $0.03 then $0.19 in my account late one night from a Venmo account then used the same account to direct debit over 5000 dollars from my account I woke up to the deposits and withdrawals notifications all down my phone... this happened in august I have yet to get my money back

Hi my name is Shirley Linney. I use cash app for alot of things. Mainly for my unemployment. I was havi g a problem useing my cash app card. So i went on line to get customers service number, find out that they stole $821.00 dollars from my cash app account. They had me transfer my money to someone name rhonda. When i realized what happened i called the number back they called from. It was a text now number. When i spoke to the supervisor he said he would give me my money back if i had SEX WITH HIM.

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