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Cash App

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Cash App Reports & Reviews (319)

- Smithville, MS, USA
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Sunday while I was at work, I got a notification that some money was sent from my cashapp to an individual that I do not know. I initially requested a refund, that the individual declined to return. I deactivated my cashapp card and called whom I thought was cashapp support. They had me download an app called quickview so they could remotely log into my phone and see my cashapp activity. The support guy then wants me to add $249 to my account, to which I try to explain to him that I do not have in my account to add to my cashapp account. They had me log into my bank account so they could "verify" the funds were not there. Then they say they need to verify my account with a friend since I was low of funds. I get my best friend involved and they asked her to send THEM some money via cashapp and she hung up on them. I call asking questions about everything we did to dispute this transaction and was immediately told that the funds would be back on my cashapp within 2 hours. If not to call back. Well 2 hours pass, no funds so I start calling. No one answers. I call back monday and they guy was too busy at the moment and stated he would call me back, he didnt. So I call again on tuesday. Same thing, they want me to download the app so they can remotely access my phone, all the while claiming to be legit cashapp support. Then he wants to know why I have this app and that app on my phone, and I said lets stick to cashapp, none of the other apps on my phone are a concern to you. They didnt like that and hung up on me. Im beyond furious and I call back to talk to someone like the CEO, and was told did i really think the CEO would speak to some one like me!!! So I calm down and get in touch with THE REAL CASHAPP SUPPORT, which states that anyone claiming to be them and repeated their phone number, it wasnt them and they would never ask for certain information!! I have tried to look up information on the scammers phone number and its a voip number or Google number. The scam cashapp support people have very heavy indian (india) accents, but common american names.

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- Milwaukee, WI, USA
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They called me trying to fix a friend's account that I sent her a cash app and then they get information and stole my money from me. They locked me out so I can't get in touch with cash app because they said they were cash app. I think they locked me out so I can't report this but they stole all my money

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My daughter's cash app was compromised. They changed her username and email. A complaint was filed with FTC, FBI, and local law enforcement. I thought I was calling cash app support, but later realized it was a scam. There was fraudulent money deposited into my daughter's cash app. I googled cash app and found this number 18003019154. They had me download quick support and linked to my phone. They told me to use the money to buy bitcoin and they would send the money to the FTC. They had me link my debit card and took 150.00 from my account. They told me to delete the cash app emails and I didn't.

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I was trying to sell my puppies on petloverz website. I was contacted by an individual name Albert out of Michigan city Indiana who was interested in one of the puppies. He said he uses cash app and asked that I download the app. I did so and then the next day he said he put the money in there. Cash app sent emails about needing more money. Then they said need Google play card sent from me for the additional funds they had me ask him for. Please see email images

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- Detroit, MI, USA
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I was desperately seeking technical support as a first time Cash App user. I googled "Cash App Customer Service" and found a number I believed to be legitimate. I had no idea that Cash App did not have a customer service phone contact. I found a number at web address that I realize now was -business.google.com I needed help getting access to the funds that were received for a Community Project. The scammers used technical jargon to trick me into sending the cash I received to a random cash tag $Maryjames587 through the name Jimmy Hugo Blanco. They stated that this was a dummy account so that they can assess the problem. Other accounts they tried to transfer my funds include Dylan Applegate ($applegate797), Kyle Gammon ($KyleG1111) and Chiz ($jazzessis) which means these scammers have legitimate Cash App accounts to take money from others. I cancelled the bank card associated with the account.

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- Apopka, FL, USA
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I sent $400 to a friend of mine using cash app and they never received the funds. The money was deducted from my checking account. I’ve checked several times to make sure the funds were sent to the right person. But they never got the money and the cash app support is worthless just a bunch of run around never a live person. Now I’m out $400 and I’m sure I’m not the only one. Attached are the photos showing that 2 $400 transactions were sent and labeled complete. And one bank statement showing money was deducted from my bank.

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I was trying to find out how to use my cash app card at the atm so i called the number i got off line.I thought it was weird how unprofessional he was acting and when we got disconnected he called me back and was raising his voice at me.When i said nevermind he said he was going to close my account .When i asked him what about my money he said gone.So dont be scammed by this person.

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- Waukesha, WI, USA
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I was having a problem with the authentic cash app, I could not get the money (1500) my son sent to my account on cach app. Cash App has no phone number to call and talk to a human. I was searching cash app and found this phone number1833-228 1799 I called and i think some how it was hacked in (my thought) and i got this person that said they could help but, needed to talk to my son, needed his phone number) (he sent me the 1500) I did give them his number,(BIG mistake) told him to send 100 and see if the accout is working, said it didnt come through, to send again. My sons light bulb came on, hung up and called his Bank, Landmark in oconomowoc, they had already got the first 100, but the second 100 was stopped. I have no idea if they have my 1500, or if the authentic cash app has it. Cannot get any reply from cash app

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- Marietta, GA, USA
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An individual named Josh called me and told me he was from Cash App and that they would be adding $1500 to my account. Afterwards, I received an alert from my bank stating that 3,000 had been withdrawn.

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- Glendale, AZ, USA
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They are pretending to refund your money from cash app while resetting your password to log into account.

They are trying to send money to a user of Benton bown for 2,000 from my account.

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- Cordova, TN, USA
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In attempt to activate my cashapp card, I looked for a customer support number on the cashapp website. I could not find one so I called the first number that popped up on my google search. I called that fraudulent number for cashapp (of course I had no idea it wasn’t legit at the time). The person on the other end of that number obtained my login info to get into my cashapp account. Upon logging into my account, they then obtained my debit card information and stole $2030 from my bank account. Upon all of this happening, I did some research and found that Cashapp does not actually have an active customer service number that you can call to speak with someone. The number they do have listed on their site, is just an automated voice telling you to email them. Unfortunately for us and many others, they don’t even respond to emails. If they do, it’s a generic computerized response that leads you nowhere. Also while doing research, I found that many many many others have had plenty of issues with cashapp. I have read reviews on the App Store of an overabundance of issues. I have tried to reach out and get a response from cashapp on many different social media platforms for days and have still been unsuccessful. The cashapp business needs to be shut down or have an active customer support service put into place. And I am trying every way I can to get my money back.

In addition to all of this, I went back to the website I obtained this fake number from and found that they claim to be/offer many other support/service options. Like apple, Netflix, dell, Snapchat, as well as many different airline services. I am afraid of all the damage this website and these people could potentially do.

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- Fishers, IN, USA
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I was referred to him for an advance fee loan by a consumer who uses WhatsApp. I needed $2000 for paying repossession fees and car lease payments. I called him on his cell phone number but he didn’t answer. I left a message. He texted me a message which said that he did receive my message I left and said he would help me get $5000 if I made a payment to him in the amount of $250. He said to make the payment using the cashapp. I did but then he said that he needed me to make a payment of $300 as a security fee which he never mentioned until after I sent his manager $250. I questioned that but he insisted that i had to make the payment in order to get the payment sent directly to me with no trouble. Then, he told me that he wanted for me to pay him $400 as fees for the money not to be traced. I immediately became more skeptical and told him that I wouldn’t do that. I blocked his phone number and reported him to WhatsApp support.

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- Kent, OH, USA
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Called the “customer service” number to change a setting on my cash app account, they ended up taking my account and the $3700 that was in it.

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- Fayetteville, NC, USA
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Claim to be loan company that needed a advance fee because of my bad credit, and never received a loan or my money back. And the person admitted to me about being fake company.

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- Memphis, TN, USA
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I thought i was talking to cash app customer service. I was having an issue and googled cash app customer service and called the number. They said they were cash app and i gave them access to my phone and account remotely. Not only did they take the money out of my account but they took money out of the accounts of people that had linked to mine.

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- Memphis, TN, USA
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I was trying to send money to my grandson and there was a problem. He contacted Cash App Support and they contacted me and took my money and changed my account information.

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- Punta Gorda, FL, USA
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The Cash App for your phone is a bad idea. You connect their account with a debit card. And you can send money for free to others with the app. To cash out money from others instantly, has a fee. Fine. But if you want to cash out your funds for free, you can choose the 2-3 days deposit option....BUT....then they want your bank account log in information AND your pin. None of that is necessary since they already have access to deposit funds through your debit card with the instant option. So why do they want this info? If you give them your bank log in AND pin, they then have access to do whatever they want with your money. You just gave them permission. I asked them why they needed the extra security information and they have no answer. I guess they will sell your transaction information or maybe make small (hopefully unnoticed) withdrawals. I closed my account. I think they have bad intentions. There is NO honest reason to need my bank account security information. I would advice everyone to not support them or give them your information.

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- Johnsonville, SC, USA
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On 7/30/19 I sent $60 to a friend via cash app, they never received it. $mrselg was my cashtag. I called number found on google +18778898287. Spoke with John. He asked permission to gain permission to my cash app, which I obliged. He asked me to add $1 to my account to see if funds could be located. I did. He then told me to not touch my phone while he troubleshooted. After being on phone for 2 hours, call was disconnected. Meanwhile he still had access to my phone. He called back from 8059789361. Saying it would be a little longer. Got disconnected again. I ended session on phone. Went to view cash app and my cash tag was no longer there or the app itself. Viewed my bank account online and saw where he did two $50 transactions and the $1 transaction along with the $60 that were never located. Called bank and they provided me with 8553512274 for square inc. Called number. Automated system stated no live reps to speak with and to file complaints via cash app application. Created new profile $mrselg378. Filed complaint, received email from Catlton about additional info needed i.e. last 4 of social or last 4 of debit card associated with cash app. I have yet to hear from anyone and the funds have not been placed back in my account

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- Palos Hills, IL, USA
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These people claimed to be cash app technical supporters. Had me to redo my cash app info and send them my link that I had received for verification. While in the process they were stealing my money out my account. Then had me to go buy some google cards adding money to the card . They said that the problem will be corrected, then stole the money from the cards.

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Call Cash app to reimburse funds that was locked in their app service tech proceeded to shift funds out of my application stole over call number rejected email came back unresponsive not registered

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