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Cash App

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Cash App Reports & Reviews (312)

- Hartford, CT, USA

My friend sent me loan/money I never received it. Her bank is showing that it was sent. My credit union said nothing arrived in my bank account. Now I have to repay my friend money I never received.

- Baltic, CT, USA

Cash app representative scammer

- Southington, CT, USA

I was trying to Purchase concert tickets...the merchant told me they only accept cashapp, I did not know what that was at the time and was told I could cancel the transaction at any time. I sent the $350.00 for the tickets and was instant blocked. The CashApp support took days to answer me and stated there was nothing they could do.

- San Antonio, TX, USA

I contacted the phone number on Google so I could speak to someone about my CashApp scam that had just happened. He tried to get me to download an app to where he could access my personal information. I knew then I was about to be scammed so I hung up on him.

- Hotchkiss, CO, USA

A gentleman accessed my cash app and took 240 dollars to bitcoin and cash app is going to take 60 days to review it.

I made an account on Cash App and it was asking me to upload my ID it would not let me upload the ID properly so I looked online for a Cash App phone number. Once I called the number the scammer asked me to download an app to my phone called quick support. Once I did that he remotely entered my phone. He told me I needed to change my Cash app picture so he had me go into my photos and he told me to scroll until he tells me to stop I’m assuming as I was scrolling he remotely went into my cash app sent the money to somebody else and then took what I had in my bank account that was linked to my cash app and sent that somebody else to my bank reimburse me for the 400 that was taken out without my permission and Cash app has yet to refund me the other 400

There was a hold on my boyfriends cash app account so someone reached out to us claiming they were an employee of cashapp and they knew how to resolve the problem. They stated that they could do peer to peer payment to get the hold off by having us download an app so they could see our phones and walk us through everything. They used my account to have money sent to my boyfriends account claiming it was cryptocurrency and not from my bank account. As soon as the transactions were sent over to my boyfriends account the scammer linked there card to his account and the money was withdrawn instantly. As so as i asked to speak to the manager the person got really defensive and hung up on me. This has been since may the incident has occurred. I have filed police reports and i have contacted cash app daily. They won’t do anything or help me. Over 2800 was stolen from my account.

- Parrottsville, TN, USA

I called CashApp. Requesting a refund of amount I had sent to another person. Was told they could refund me but that they would have to check my account to see if it was working properly. They had me download an app that lets them see what I see on my screen so they could help me. After several times they asked me to put in “codes” , which I discovered later were dollar amounts being removed from my bank account. The representative then wanted me to purchase 2 American Express cards from the local Walgreens or CVS. SEVERAL people in the WLgreens approached me and told me NOT to do it, that it was a scam. I told the man that I was not going to do it and he said I had to because it was they only way to get my money back in my account. As I continued to refuse and requested to speak to a supervisor, he hung up on me. I tried calling back the number, but to no avail. I have called fraud department at my bank but don’t know if I will get money back.

I sent 2 transaction using this cash app. The first $1000.00 and the second the next day of $999.00. My son received notice money was in his account, 2 days later his account was emptied. Someone changed his "cashtag" and unlinked his email address and took all the money. Have sent emails almost daily since June 27 2020. To this day...still no response via email

- Nelsonville, OH, USA

I had a small dispute on cash app so I googled their customer service number. A man answered and claimed to be a cash app employee of Arabic decent (100% professional and believable) He then told me that we would have to create a dummy account to transfer the money I was calling about ($140) to be replaced and that I needed to transfer the money in my cash app account also because the account I had must be discontinued and have to open a new one. He then had me download an app called Quick Support, I had no idea what that was. Once I did he added a new card to my cash app account (US Bank) and proceeded in having me cash out the 4.1k in my cash app account to a man I don’t know. He claimed this was the dummy card. At this point I said I want the money back in my acct now and he said it can not be until we finish the codes and assured me that everything was fine(used a lot of technical talk that made me believe him, very professional). So next he had me enter 6 sets of codes (all withdrawals from my bank account in seconds for a total of 2.5k). At this point I was freaking out and had $90 left in my bank account and said I want to speak to a manager and he said he would have him call me back, he did. Once he did he said the money was stuck on the system and I would need to go buy two $200 Amazon gift cards in order to release the money, I did not. They called several times after that trying again to have me purchase the card and I have all the numbers they called from left emails to cash app and out of 1000 emails I got 2 responses:1 saying they would look into it & 1 saying my claim was denied due to the device used during the scam was a device that had been used before. I was on the phone with the scammer at the time of the scam thinking he was a cash app employee so obviously I was on my device that I used all the time on cash app because I regularly play the stocks. This has caused me tremendous problems. I really need some help here, this has caused me so many problems and stress. There are 2 more pages but it would only let me download one in the attachments below.

- Dayton, OH, USA

My husband called cash app support who he thought was cash app support and they were asking him to transfer money over and send it to a unknown account because that was the way he was going to he able to get his money back. When basically they were draining his bank account clean and mine mine more then his. He kept saying he was going to give my money back and I had to do what he said. I believed him but it wasn’t true he scammed me for all my money.

- Turlock, CA, USA

My checking was was scammed four thousand dollars threw cashapp a female saying she was from cashapp that they sent me a code for varcation I told her no I didnt receive a code so she said she sent another one to me that I need to give her the code to make it was me ,I told her no again, she just hung up called bank but they said it was being process so they couldn't do anything until the money was taken out of the account, no one to call at cashapp email them was told to dispute the transaction and request the receiver to send money back

Someone by the name Kea Jones stole $300 off my cash app like I was sending it to them I don’t know how or who they are . I can’t not get in touch with cash app to fix problem.

- Newark, NJ, USA

This so sad I got 5 kids these people is really good they take everything I had saved please help me this is really hard time for me out of work these people need to be stopped

- Filer, ID, USA

I watchrd as $6,980. Was drained from mt cash app acount and they have never bothered to refund the money and when I threatened legal action they closed my account due to fraud the deposit I received came from Citizens Mutual Bank

- Mount Juliet, TN, USA

On July 26 2020, I sent my sister-in-law 125.00 for some personal items for my 77 year old dementia suffering father-in-law. Once I sent it, my SIL said she didn’t get it. We went back and forth I said I sent it. She looked and had something like this leggggggegggg on her account. She immediately shut the account down opened a new one and I immediately requested a refund. She thought someone has hacked my account. I said I’m calling cash app right now. I couldn’t reach anyone by phone so I started emailing them. I was eventually told I couldn’t get a refund unless Jennifer my SIL release the money. I said she never got the money. So, she email them several times. She kept getting the same general email but assigned to a different name. So I started emailing them for Jennifer my SIL and I kept getting the same general email telling us to go to the personal icon click the box etc. I’ve /we have been emailing them back and forth since July 26. I’ve attached one example letter of what we’ve been getting since July. I have another email feed with 8 of the same type letters but it would not let me attach it. It’s Sept and I’ve decided it’s a 125.00 lost and lesson learned.

- Troup, TX, USA

Consumer was attempting to transfer money on a pre-paid card to his cash app card. When he googled the number for cash app he found 360-351-4881. When speaking to them, they seemed to have all of his information and walked him through the process to transfer the money. During their second conversation he was contacted by a secondary number, 209-883-6115 but afterwards when he tried to call them back on this number it had been disconnected. This made the consumer uncomfortable and when he went to check the balance from his transfer he realized that the money was never transferred and that he was scammed by the person he connected at 360-351-4881. He has since contacted the bank connected to the other card but they seem unable to help with his situation.

FRAUD AND STOLEN MONIES FROM 2 SEPARATE ENTITIES

September 14th, 2020 I paid Madison S a graphic artist I found on Facebook to print my already establish designs on a hundred Face mask invoice #100 cash app $phyljay03 50% deposit 75.00 he never perform the services I tried to retrieve the money bag by Googling cash column them and in the process of the transaction money was taken out of my accounts Rodger Lee it was that late. I requested the $75 back from Mason he declined on two occasions. After calling the Better Business Bureau in North Carolina I was advised that the number that Mason gave me was not connected to a business what was actually a dummy number out of Georgia 678-835-7310 he is using the communication of a Gmail: [email protected]. I was also told that the address that he use from Madison Graphics 964 High House Road Cary North Carolina 27513 was actually a FedEx Center I called them at 919-462-9660 spoke to the manager let him know what was going on got his email sent a copy of the invoice he has not gotten back with me. The young man that's using their address claims to be Madison Shirah.

Numbers I have a 302-524-7111, 360-351-4881, 844-977-9156.

The men that I talked to were of foreign accent (perhaps Arabic of Pakistan)one claimed to be Bryan John the other claim to be Keith Adams.

Free attempted to take $230 from Wells Fargo and it was not granted. The Chase account they took $97 out and put it back in. Then they took out $495 after was try to attempt to take another 350 and Shay Scott it. I have filed if I can play with both Banks and now I am filing it with you all there are two entities here that are committing fraud the people who are allegedly claiming to be cash at and the young man that who's taking money for graphic work and not performing it.

- Laveen, AZ, USA

350 was requested back form my bank account and cash app stated there is nothing else they can do

I looked up cash app support because I needed assistance. I was prompted to send money to an uknown Cash tag and told it was a test and my money would be refunded right back. I never received my money back the fake cash app representatives kept hanging up on me and had several excuses to why my money wasn’t refunded back to me. They stole $249 from me.

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