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Cash App

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Cash App Reports & Reviews (312)

They posed as cashapp support. I couldnt activate my new card. So they had me send it to a bitcoin address that i was told was connected to my new card and my money would be waiting for me once new card was activated. Im out of $750 and that all the money i had during this pandemic.

- Baton Rouge, LA, USA

My boyfriend tried to access his account and it was closed. We tried contacting cash app and on google there was a number. We called the number someone answered and went through all the steps; So we thought. They said they needed another account to try and verify his acct by sending money. They took over my screen like they do when you have problems with your computer so we thought ok. Sent money to account canceled did it a number of times to check if everything was ok. My mother called me and said you must be shopping i got a call about possible fraud on your card. See i have it setup to alert. I said no not buying anything. Well went back to check my account just to make sure and they took $199 . When i called the number back it was disconnected. Tried again the next morning phone rang and gave a message stating this was a internet number which can be bought and used. Contacted bank and FBI and no one could help. I immediately unistalled cash app and out if $199. They took $600 out of his he unistalled it as well. All happened the day of hurricane Laura when the banks were closed. It seemed so real!!! So disappointed in cash app of course it was foreigners and you think its real since all technical issues are with them. Lesson learned done with Money apps

I contacted cashapp via my cash app requesting a refund of $150 for funds taken without false charges on 09-11-20. The phone number I was given from their support website.... given to me by the app.. was 844.700.8924.

Turns out they charged me $698 to restore my account properly and secure my refunds. I was a gullible sucker. I believed they were running a test to determin if I really was the account holder. They promised to reteurn the $698 immediately.

Ha! never happened. What they did do is replace ny account number with a dummy account number so any future payments to cashap would go into that account, not mine. I was furious.

I called them back on 09-12: a different phone number was given at their support website; this time it was: 855.805.9226. No response, except for an automatic computer letter emailed to me, stating that cash app refuses to complete a transaction if there is suspicious circumstances surrounding the charge.

Well, the withdrawal went through anyway on Monday, Sept 14. My bank could not stop the transaction, even though I informed the bank about the fraud on friday, while the withdrawal was still pending. My bank said that since a debit card was used in the transaction, not a credit card, they could do nothing to prevent the transaction from going through.

I called cash app again, at a different number, again, on sept 14. Different phone number given again on their website....989.546.7404. I'm immediately suspicious, however this "rep" who called himself "Jerry", turned out to be another scammer, told me I needed to send him $100 to get my money back. His number, which he urged me to call was 628.500.1964. Right. So now i have been scammed $798; and I still have no resolution on the original $50 I sought to get refunded. I can't believe I believed him.

I contacted my lawyer who agreed to send a demand letter to cash app. I made a police report..... and finally, in one last ditch effort to end this amicably, I google their email site; I did not go through cash app to get it. Lo and behold: there is a new number for their support team. Really? I called it anyway:801.899.0271. Sure enough I get another Indian accent man who claims he can get my money refunded. This time he asks for a verification payment of $987. Great, just GREAT!! I asked him, if he really did just need a transaction with my account, why can't I send him $10? I also informed him that I no longer had anywhere near $897 in that account because of the previous scams. I also swore to myself that if he even asked for a dime, I was hanging up. So I did. I am now going to hire a scam investigator. I strongly suggest that all consumers of cash app cease to participate, and cancel their account. I strongly suggest that you post a consumer alert regarding this organization and give them the worst possible rating as a business. Elizabeth Keller email: [email protected]

- Staten Island, NY, USA

I came across an instagram at the time was sheltonpupkush and now it’s creblykushhouse and he said he was a licensed dispensary from Redding California. I had placed an order with worth $800 so he gave me these accounts to send money too cash app $tomash172 it didn’t work intitially so he tried one $jayeyana and that didn’t work. So we use zelle under the number 214-490-2066 as coffeeplug. Ok package was supposed to come to me to days later but the. Unexpected problem occurred that it needed special stamps so I paid another $750 to cash app $covid2019relief. That happened and this “contact” reached out to me with the number 424-242-5690. I waited for a package and when I went to contact Shelton he blocked me on Instagram, both numbers blocked me, and I couldn’t get any money refunded. Altogether I was scammed out of $1550. I don’t know what else to do

- Southfield, MI, USA

I installed the Cash App on my phone, but I couldn't do some things. It wouldn't let me put in my bank account number. There was already one there which I was unable to change.

I called the number above and I thought he was talking me through the process. At one point, he said we would use a payment to "Larry Coleman". He said it was a dummy account just to make sure everything worked.

When I looked at my account after the call, the $200 I had in there was gone.

- Lexington, KY, USA

I opened my cash app and noticed an incorrect bank account and routing number. The steps online to correct the issue were not helping me fix the problem. I googled "cash app customer support/service number." I called the number above and the man who answered introduced himself as cash app support. I told him the issue. He had me download "Team Viewer quicksupport on my iphone. Once I did that he could see everything I was doing on my phone. He then had me open my Chase account quick pay / Zelle and add an account by the name of "Andrea Banks" so that we could enter a "code." That code was "650.00." Then he had me hit transfer and then asked me to do it again for 952.00. Well the 650.00 wiped out my account. He stole 650.00 from me and would NOT transfer it back unless I had someone else go through the same process and send him $500 or go to a Walgreens and get a secured card for $500 and give him the code on that card. He was very belligerent and was yelling at me and my partner. We even recorded some of the conversation on her phone. I didn't know he was going to ask her to transfer $500 and by that time she had already downloaded and installed the Teamviewer Quick Support app and he could see what she was doing on her phone as well and could see her accounts. We have changed all of our passwords but I need my $650.00 back immediately! I have gone to Chase and had my old account frozen and created a new account. I sat at Chase for 3 hours trying to fix this problem.

- Richmond, CA, USA

SMS with 285-81, Sept 4, 2020

Cash App: 682-213 is your sign-in code. By entering, you agree to the Terms, E-sign Consent, and Privacy Policy: URL to scam starts with https:// and continues with Cash.app/legal/tos

- Du Quoin, IL, USA

I was needing help getting my cash app card activated and they told me to download this app called desktop remote app to do a test transaction and it was not a test transaction they took my money. Please be careful with different apps and people.

- Cordova, TN, USA

I thought I was calling CashApp customer service and I wound up getting this guy that cleaned out my account for over $2300.

My Original point of contact was pertaining a refund from a company that hadn't come through. The caller stated his name and id number, stating he worked for cash app and was here to assist me with my refund. He asked me to verity the information he seen and proceed to ask me about the situation and why my account was locked. He stated he was going to remove the money and sercure my account. At that point I seen transtions leaving my account to people i did not know, he sent the max amount and hacked many people whos sent me money through out the week.

after about two hours on the phone trying to get my money back they hung the line. Once I called back i spoke to will from the fraud department with the numbers of 669-228-9453 after he advised me to purchase 4 ebay cards and he would add the funds on the card. he requested that i send him the verification on he would have the funds to me in 20 min. and that turned into 2 days , on day two he blocked my number and said its my problem to deal with.

- Allen, TX, USA

Cash app transferred 500.00 to a individual via my banking information. And refused to send it back. My bank said it was a phising scam

- Long Beach, CA, USA

Hello, I want to notify you that Cash App has scammed me by stealing my money that was never posted in my account. $4800 the Cash App has taken from me. They giving me the run around and placing to different agent which I have to explain myself over and over again. If I don't receive my $4800 anytime soon I will talk to an attorney and start a lawsuit. Please aldvise.

- Cypress, TX, USA

I received an email from CashApp saying I had opened an account with them and now had a balance of $485 in the account. Since I had not opened such an account, I Googled the company to see if it even existed. There was considerable information about how they provided on line banking for virtual currency such as bitcoin. I looked for a customer service phone number to call to try to have the account closed but found some comments by users that said they had no phone number just online access. So for some reason I thought that they must just have a phone number shown on the email for customer account service (1-888-405-8735). At that point I called that number and told the person who answered that I had not opened the account and wanted to close it. He asked for the confirmation number listed on the email then transferred me to another person. This turned out to be the slick talking scammer who did the deed.

I had called on my land line phone but he said that was noisy and asked to call me on my cell phone so I gave him the number and he called. He told me that he would close the account for me but would have to transfer the $485 balance back to me in order to close it. He said that he would do it directly to my bank account and duped me into allowing him to load a remote access program to my computer then took over my comuter and had me open my Wells Fargo internet account. Since I did not have Zelle access set up he did that first. He then showed me that he was going to use Zelle to send the $450 directly to my savings account and wanted me to see what the balance was so that I could watch as he transferred the money. To do that he said I would have to type in the exact amount in a box shown on the screen but to be carefull not to make a mistake. As I entered the number 485 before I was able to add the decimal he added a 0 making the amount show 4850.00 and he said "oh! you made a mistake". I told him I did not add the zero but he insisted I had made the mistake and now I would have to return the extra $4000. My savings account then showed the new balance to have the additional $4850. He insisted that he could not take back the added $4000 on line. I would have do it by buying gift cards from stores like Best Buy. When I said I would not do that he immediately told me I had too and he said if you don't he could zero out my entire checking account and showed a box on the screen with 00.00 I didn't see how I had any alternative since he had control of my online account. He had me leave my cell phone on and go to Best Buy and use my credit card to buy gift cards with as large amount as possible. They would only allow me to buy $2000.00 worth so when I was back in my car he had me scratch off the card number and pass code and read the numbers from each of five $200.00 cards. I think he expected that those cards I had amounted to the full $2000.00 so he had not asked me to scratch off the last five cards that had the additional $1000.00 that he expected.

Since he expected another $2000.00 to go with the $2000.00 from Best Buy he sent me to a Target store where I bought the extra $2000.00 and read the numbers to him on all the cards. However, by then his helpers had found out that the Best Buy cards only gave him $1000.00 so he assumed that I only purchased that amount. Then he insisted I go to a Wal Mart store to get the additional $1000.00. The Wal Mart was some distance from the Target store so started that way.

It so happened that the road to Wal Mart went near my house. I did not say anything to him but drove to the house

and immediately went inside and turned off my computer in hopes that he would not realize what was happening and could do no further damage. That was succesful so I ended up keeping $1000.00 of the gift cards from **** ****  I also called Wells Fargo and had them immediatly block access to my online account. But the bottom line is that I ended up losing $3450.00 dollars to the SCAMMERS!

+1
- Baltimore, MD, USA

So contact cash app only to find out you don’t talk to anyone from as app support. They had an app that is called team viewer and was able to see all my assets on my phone. My account was connected to cash app and they took 5,172.98 out my account. So one is willing to help me in this matter I have been trying to get some help since 07/24/2020. I’m trying also to find a lawyer for this matter. It’s more transaction but I don’t know how to upload the rest it doesn’t give me an option. All transactions happened minutes apart

- Wilmington, NC, USA

Contacted Cash App yesterday for a fraud charge.Thry stated I had 9 hackers. The lady yesterday Caren Bella 507-302-3736 had me get 3 EBay gift cards to use for hackers. She had her manager, Glen call me today. Stated for the 9 hackers I needed to get 9 Egifter cards at $500 each. Then he stated that he could not complete the transaction and would have to call back tomorrow to get more cards to stop hackers. I called my bank and was told this is a regular scam by people like that.

- Abilene, TX, USA

Received a message that they had $500 to direct deposit. The link they wanted me to go to was: 9en7y.com/lta27gr7m8.

- Milwaukee, WI, USA

I got scammed stating I would get free money if I deposited money into a cash app account. Do NOT do business with anyone in cash app if you don’t know them. Cash tag: $chasedreamz619. They promised me $20 but I didn't get anything back and then they blocked me.

Text message from above number

Cash App saying I received a direct deposit of 500.00

On a Sunday of all things ?

I been scammed by multiple people using cash app , I was calling to get a refund , money missing from account , which I thought was a official number to reach a customer service rep , but they were scamming me the entire time , they had me send them money to there so called managers for verification purposes , to make sure my account was real , I was also told to download, and app off the App Store called , team viewer quick support , give them the code they see on my screen when I open the app, press allow , when it pops up on the screen, and start broadcast , this woman asked me to go inside a dollar general to make a 500$ purchase to get your refund of 2900 dollars back.

I called the number she never answered again. Who ever uses cash app and has problem with money or transactions, DO NOT CALL ANY OF THE NUMBERS LISTED ONLINE, they are all people pretending working for snap chat and will clean your bank accounts dry , and then hang up on you and you have to call back , and repeat steps .they also asked me to open my camera phone to see how me and my wife look through the team viewer quick support app.

I recieved a text message to confirm my account sign in text to my phone. I did not try to set up an account nor did I download the app.

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