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Company Name Spoofing

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Company Name Spoofing Reports & Reviews (288)

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I received a phone call from Direct TV asking me to go to my menu on my box and they are have issues with the service. Asking for Passwords and even had the last 4 on my SSN. Advised that i was disconnecting service and that I wasn't going to give out information about my account and he had his supervisor come on the phone. I advised again that I wasn't going to info over the phone and disconnected the call. Called Direct TV to let me know that they were not the one that called, and walked me how to change my password.

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- Alamo, TX, USA
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Received a call offering me 2 years of Directv for 59.99. This included the premium movie channels.. Why? Because they were calling subscribers that had been paying a lot for there service.

Transferred me to another agent who gave me a code to use when I called another number their promotion Dept. By the way the code was DTV021170, The phone number was 888-693-3754.

I was to go to either a CVS or Walgreen store and buy for 240.00 an Amazon gift card. (pre-pay the 1st 4 months of this service). I was then to call them and pay for the service for the 1st 4 months. No contract involved. I had to do this by 9:00pm that evening. They in turn would send me a Visa card for 100.00 within 2 days.

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- Boise, ID, USA
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I received a phone call on 9/6 from a man that identified himself as Steve from Direct TV. He said this was a courtesy call regarding a followup complaint which we had made a while ago and wanted to make sure we were satisfied with service. He then went on to say that we were eligible to get 2 new receivers that should make a difference and solve our problem. I asked how much this would cost and he said it wouldn't cost anything extra. All I had to do was set a date and time and they would bring the equipment. I said I wanted to talk to my husband about this first before I made a decision. I said to call back in about an hour. He then gave me his name and number including the extension. A little over an hour passed and he called again and this time he talked to my husband. Again he gave the same information, but this time when my husband set a date he told him that it would be $99.99. He then went on to say that we would get all these discounts including our choice of HBO, Showtime, Max, or Starz. All he needed was a credit card number to charge $1. My husband said he would not give out that information, but the guy got very persistent. At that point my husband hung up. Shortly after the same guy called again. The next 2 days we continued getting calls from this person. He had an Indian accent with an American name; Steve Matthew.

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- Naples, FL, USA
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I was contacted by an Indian sounding person saying she was with Direct TV. She was offering me reduced monthly rates on my Direct TV bill ($59 per month) and I would get premium channels, and NFL Sundays for 2 years. They said it was a promotion with Direct TV and Amazon. They were promoting Amazon Gift Cards and if I paid 5 months up front ($300) with an Amazon gift card and if I did this within within in 24 hours I would receive a $100 Visa gift card as well. They said it was a new appreciation promotion for existing DirecTv customers because all of the other promotions they offer are for new customers. The phone number they called from came up on my phone as DirecTv as well. They also gave me a DirecTv billing number to call after I have my Amazon gift card for payment. That billing number even sounds like a a DirecTv number. But it is bogus. Once you give them your Amazon gift card info for making the payment, that money is gone.

I called direcTv using the customer service number on my bills that I know is legit before I went out to purchase the Amazon Card. They informed me this was a scam and advised I put a password on my account. The scammers had my billing address and account information when they called me so beware. This is a well put together scam

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- Abilene, TX, USA
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Auto call telling me someone tried to access my I-Cloud account and to call Apple help desk at 1-833-501-4728 or stay on line. I stayed on line and a foreigner (Asian or Indian) man came onto line. He told me to go onto my PC so he could walk me thru steps to fix the problem. I told him No. I'll fix it myself and hung up. I deleted my I-Cloud account.

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- Kernersville, NC, USA
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Was called by Direct TV offering covering my bill for the next 5 months, and reducing it for next 24 months, if I went to Walgreens, CVS, or Walmart and bought a $300.00 gift card and called them back with card info so they could retrieve the funds. I have called and reported this to Direct TV fraud department as well.

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- Harlem, GA, USA
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Direct Tv called me and advised me that I could get out of a contract, and I would be locked in at $59 a month with premium movie channels. All I would have to do is pay 5 months worth premium. You don't have to give me any money just pay the money on the promotion line which is 8882352085 x 1.

I called Direct TV to verify and they didn't have this promotion.

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I was first contacted back in October from what was under the impression was Direct TV promotional division, 1st contact was guy by the name of shaq. Stated they were doing a promotion on these new moneypack cards so don't pay your bill and get the card and put $250 minimum on the card use it to pay your bill and you will only have to pay only $79.00 a monthly on your bill for 4 months during the promotion. Or put more up to $500 the payment would be $79.00 for 6 months. I informed them I was tied to a bundle with at&t will this be tied into this also. Yes no worries we work with them since we come under the program. Please try and do this by the end of the day. I was could not not do it several times because of my business. So I called back and let them know I spoke with Mark (sound slightly like Shaq) and let him know what Shaq said, he said its okay just get it as soon as you can so you can take advantage of the promotion. They(Mark/Shaq) contacted me several times when while I was working so it was bad timing to talk or get the card. Once I was able to store to get this card(instruction and what type of card was specified in an email which appeared as a Direct TV email I didn't have cash so I got it the following day called in the number on the card. Thank you keep the card for 24 hours and it will reflect and receipt to you via email. A few days later I get an email from what appeared to be another email from Direct TV stating the card malfuctioned call the number in the email so I called an was instructed to get another card and we will send you a refund via FedEx which time slot you so there will be there to sign for the refund check, I chose 7-12.

I called today to follow up on the receipt since I didn't receive the email or the check I asked for a tracking number regarding the check. Ple[censored]d on I get you to the finance department was on hold and finally I was hung up so I could back this time I was speaking to Josh Roland. I pushed a few buttons and this was probably the second time they picked up on me catching them in the web. He was frustrated and said well we can't issue a check unless there is a minimum of $1000. I said there's no way your email said there was a refund for $300. Josh "if don't except the promotion it will be cancelled and your money refunded and your service will be cut off and your payment will go back to the way it was and you owe $532 towards your bill that is when I said know I only owe $160 because I have already spoke with AT&T. Lots of red flags I caught but wasn't sure about because it did seem legit from the emails but when I spoke with each of these individual to include Rosie/Rosalind all had British/Australian voices.( wish I hd a recording and followed my gut), wasn't so busy I probably would have caught it and reported earlier. I also believe they might have hacked into the real Direct TV or AT&t site or my account base on the communications they knew how much my bill was. That's another factor that lead me to believe it was legitimate but after the conversation and the direction it went I said Im not paying another $500 and will seek legal action have a nice day and enjoy the holidays.

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