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Curvedream.com

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Curvedream.com Reports & Reviews (3)

- Newport, NH, USA • Jun 24, 2024
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I purchased clothing off a Facebook ad, called Curvedream. The merchandise arrived, the quality was not as depicted and extremely cheap, also the sizing was off by 2 sizes. I contacted them to return, as there was no information in the package. First they offered a $30 refund if I just kept the clothes. I said no and asked for the return address. Then then replied offering a $60 credit, but still no return address. I said no again, the 3rd email gave me the address. I sent it by UPS paying $14. I sent them a photo of the tracking receipt. They sent me an email today saying I could expect a refund in 15 days but UPS just called me and said the package was returned. This is not a legit company.

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- Wooster, OH, USA • May 02, 2024
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Purchased items from them that were far too big or far too small eg: L pants had a size 3 on their seam; Medium pant and top set had an extra large tag, and a blouse was of very thin material that might fall apart in one wash. Requested a full return minus shipping costs. They offered a third of teh refund and for me to keep the useless items. I requested a full refund and never heard back from them. I don't recommend buying from them.

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- Burley, ID, USA
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Curvedream advertises on Facebook. I ordered two pairs of pants from the Facebook link. The pants they sent were not what I ordered. One pair was a completely different style and the wrong size. The other pair was the wrong size.

When I contacted their customer service I was offered $15, I paid over $50. I refused this offer. I was then offered $25 or a giftcard for the full amount I paid. I refused this offer saying I want the full amount I paid returned to my account. They withheld the address to which I was supposed to return the items until I responded to their offer. The address they finally provided for returns is different then the return address on their packaging. They also made me pay for return shipping, even though they offer free returns on their website.

I think they list the wrong return address on their packaging so that people return items to the wrong address.

The return address they provided me through email is:

24823 Brookville Blvd

ROSEDALE NY 11422 USA

But the address on their packaging says:

ONLY FOR RETURNS

12500 SLAUSON AVE UNIT B1A

SANTA FE SPRINGS

CA 90670

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