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Embroom.com

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Embroom.com Reports & Reviews (1)

- Portland, OR, USA • Apr 03, 2026
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After seeing an ad for an embroidery kit on instagram, I looked them up on shopify and they appear to be legitimate according to shopify. So, via the shopify app, I purchased an embroidery kit from Embroom.com on December 26, 2025. The item didn't arrive three weeks later so I emailed [email protected]. They said the item was in transit. After multiple attempts to track the item with their 'support' team - they emailed me on January 30, 2026 telling me the shipping company disposed of my package. I never received the item and they took $41.35 plus my personal details. In April 2026, after I reported fraud to my bank and they reversed the charge, Embroom sent me a threat via email that they would send my $41.35 that I 'owed' them to collections because they were saying I received the package and I was the one engaged in fraud with my bank for reversing the charge. A huge lesson learned is to NEVER purchase from ads on social media. Ever!

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