Facebook.com Reports & Reviews (2037)
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Transaction amount: $51.21 USD
Transaction date: July 17, 2024
Seller name: A&WEEK Co.ltd
Item details:
🔥Last Day 49% OFF-Innovative Rafter Square Tool - Red
Quantity: 2
My conversation with A&WEEK Co.ltd started out asking why I didn't receive what I ordered:
AC
A&WEEK Co.ltd
August 16, 2024 at 11:45:47 PM EDT
Sorry for the inconvenience. We will verify your question as soon as possible. We will contact you as soon as there is any new information. Thank you!
TM
August 20, 2024 at 9:54:57 AM EDT
any update on this?
TM
August 21, 2024 at 8:44:21 AM EDT
It's pretty simple and straight forward. I either want a refund or the products that I ordered. Please update. Thanks,
TM
August 22, 2024 at 2:15:52 PM EDT
It's been nearly a week, please update me on the situation. Thanks,
AC
A&WEEK Co.ltd
August 23, 2024 at 1:31:01 AM EDT
Dear customer, We're sorry that you're not satisfied with the package you received. we can refund you 5 USD as compensation for this situation. Please advise. Thank you!
The seller's offering you a refund of $5.00 USD.
You may keep the item.
TM
August 23, 2024 at 7:35:29 AM EDT
Only a 10% refund? You have already insulted me once with this offer and is unacceptable. What I received is not worth $47 USD. What I have is some crappy rafter squares that I've seen some trade companies give away for free as gifts for visiting their both at trade shows. I want a full refund and you can pay for shipping to have your crap rafter squares back.
Partial refund for $5.00 USD declined
AC
A&WEEK Co.ltd
August 26, 2024 at 5:20:50 AM EDT
Dear Customer, If you want the full refund, please send the package back. If you want to return the item, you need to pay the shipping fee yourself. We can refund you 8 USD as compensation if you are willing to keep the item. Thank you!
The seller's offering you a refund of $8.00 USD.
You may keep the item.
TM
August 26, 2024 at 9:25:23 AM EDT
As mentioned before, this is insulting. You're a scam. I am escalating the issue to PayPal. I want what I ordered and if you aren't providing me with the product I want a full refund.
Partial refund for $8.00 USD declined
I was then offered a full refund but they wanted me to pay return shipping and I would get the refund after they received their crap back. I have since escalated the issue to my credit card company and provided them with the documentation of the product image on the order confirmation along with the description of the item and photos of what was received so they can see it isn't what I ordered. Still waiting for a resolution...
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I did not do that and asked if the fee could be taken out money. I was told that could not be done.
He also said after awhile we were in a relationship that I agreed with.
I also bought gifts cards at his insistence
Please assist if possible in recouping my money
Thanknyou
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This one would be for a Dell Inspirion, just pay shipping.
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