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Facebook.com Reports & Reviews (1726)

- Johnson City, TN, USA

An ad was running on Facebook on Jan 5th advertising an item called BlissTv Streaming Device. It look legitimate and was showing a multitude of “happy customer reviews” so, I purchased a 5 pack set, waited for them to arrive in the mail and today they did indeed arrive but, the devices do not do anything the company claims they will do. In fact they don’t do anything at all.

I am sure that there’s no way to retrieve any of the money I paid for these devices but I felt it should be put on file with the ScamPulse.com that companies such as this are taking money from unsuspecting people via Facebook.

- Salem, IL, USA

PLACE AN ORDER WITH BATH & BODY WORKS ON 12/26/23

DEBITED FROM MY ACCOUNT SAME DAY.

HAVE RECEIVED NOTHING. NO CONFIRMATION, NO SHIPMENT, NO CONTACT.

- Columbia, MD, USA

We received a direct message on our business' Facebook page from someone posing as "Meta Support Team" and "Facebook user." The message threatens account deletion unless action is taken by clicking the link which has a www.Facebook.com url. Appearing to be legit. The exact messages goes as follows:

Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook.Request for Review:

https://www.facebook.com/metabusinessuite282/posts/pfbid02P9pQCc5rD9JHACeS9u7G />
PJhMX4MtWrDHy8HJimYsoTyRomEn56BcNgBCFZnFTaUl We understand that this situation may impact your ongoing business operations. However, please be informed that if we do not receive a complaint from you, our decision will be final. Thank you for your understanding and cooperation. Thank You. Meta Support Team

- Delafield, WI, USA

A person contacted me on Facebook Marketplace regarding an item I had for sale. It would not let me contact the person back directly unless I reached out to them via text. So I did. I said I had someone else looking to buy the chair, but I’d let them know if it became available. They started saying they wanted me to authenticate the post and that they would send me a 6 digit code, they were ready to buy the chair. They were becoming aggressive and insisted I give them the code they sent me, told me not to worry, etc etc over and over again which I refused to send them and then I blocked them because it freaked me out. 

- Atlanta, GA, USA

They are posing as fashion nova.

- Ashville, NY, USA

Received 2 messages via Facebook Messenger that said "Important Notification:

Your Facebook page will be permanently deleted due to a post that infringes our trademark rights. We have made this decision after careful consideration and in compliance with our intellectual property protection policies.

If you believe this is a misunderstanding, please submit a complaint requesting the restoration of this page before it is removed from Facebook.

Request for Review: https://case-01569026.help-desk-information.com

We understand that this may impact your current business objectives. If we do not receive a complaint from you, this will be our final decision.

Thank You,

This is a message from a temporary support agent with support id 78844890, please visit the link above and follow the instructions.

© Noreply Facebook. Meta Platforms, Inc., Attention: Community Support, 1 Facebook Way, Menlo Park, CA 94025

- North Liberty, IA, USA

Ordered items on Facebook back in October. After 3 weeks emailed them and they said it was in transit. Waited then they said it was at my post office , it wasn’t. Then they sent me a UPS email that looked real and the delay was from wrong address on label and to fill the form out. They asked me for my SS number, CC number and I knew it was a scam. I still have my gotten my items

- Buena Park, CA, USA

Deborah Salazar pretended to be a buyer on Facebook marketplace, asked for phone number to send a 6 digit verification code.

- Bedias, TX, USA

I purchased online ring at Kay jewelry but I spoke to Kay jewelry they said It was fraudulent site

- Aliquippa, PA, USA

We were purchasing an Airedale puppy, cost to Mr Wharmby was $800, paid in 2 installments, $500 deposit paid via Venmo, $300 paid via Zelle (Venmo was not working)

Puppy was being delivered, he said with a nanny but then we got tracking information for Freight Ways USPS. We got a text from them that they needed $1200 for puppy insurance and it would be refunded on safe delivery. Then they texted that they needed $600 for a temperature controlled crate to keep the puppy safe and warm, both paid with Apple Pay. And today we got a request for $2500 for city and other permits. We did not pay that. We notified Mr Wharmby and he asked that we please pay it to rescue the puppy. We declined.

- Naples, FL, USA

HOKA shoes sold and advertised through facebook

- Jellico, TN, USA

Had a sale for a icemaker. Went to site. Everything seemed legit but i have never recieved my item.

- Ocean Springs, MS, USA

My facebook page add a advertisement from DANLOR.shop and this was for 7 pairs of tactical pants At $48. So I Put in the order using my bank debit card. Afterwards I realized that they did the order twice so I wanted to correct that and I found out that their phone number was none existent and also that there was no valod custo!er service. So I checked on it and found out that there was a problem with DANLOR and a scam. So I put in a complaint with my bank, with the FCC, and Mississippi attorney general office.

- Ozark, AL, USA

Bought a cocker spaniel puppy from a breeder on Facebook. She had thousands of followers and great reviews. She was rehoming some of her puppies. She said she had a legitimate carrier to deliver the puppy. I also paid to have puppy delivered. I didn’t think it was a lot of money, and I questioned her about it, but she said that that was the amount. So she started out taking the puppy to the carrier and I was supposed to get the puppy the same day. The first thing that was asked was money for a special carrier because the puppy was so young and it needed air. So we had to get money card from Walmart to pay for that because they would not take any credit cards so we paid that then they said the money card had been Stolen because the card did not work and I was supposed to take it back to Walmart and get a new one and if I didn’t then the puppy wasn’t gonna come so I went back to Walmart talk to them they told me that the money card was used at a Barnes & Noble And everything was used on the money card. So I told the carrier this and they said I need you to purchase another one and I kept arguing that I didn’t want to and I told Brenda at the time because I was talking to the breeder and carrier at the same time by text That it was time for the breeder to take the puppy back and resell it and give me my money back while she told me that it was my puppy now and I had to take care of it and if I was not going to give them the money that I would be charged with abandonment . So we purchased another card. And it was OK so then things went along and they needed more cards this time they decided they wanted visa gift card. They wanted the gift card because the first money card was stolen so we gave them gift card. Everything went OK then they decided I needed to purchase a permit to bring the puppy into Alabama. So then we had to have more gift cards and money cards for that. Or I was not going to get the puppy so we did that they got the puppy in supposedly Alabama and they said that it was going to be delivered that day. No puppy I started texting and asking where the puppy was because we waited until about 10 11 o’clock at night. No answer next day. I get another text from the carrier saying that we needed to pay for the food and the and the nanny for the puppy because at that time it was about a week. Or we were not going to get the puppy. So then again, my husband and I kept talking to the breeder and telling her she needed to get that puppy back and take it back and we didn’t want it and we wanted our money back she continued to tell us that if we paid all this money, we would get it back from the carrier as soon as we got the puppy . She pushed and she pushed telling us that we needed to pay that money or we were going to be charged with a abandonment. My husband and I at this time been so mad, but we figured the puppy was in Alabama if we paid the last amount of money, we would be able to get the puppy here and it would be over with. So we paid the last amount of money , they took the money and got nothing. All this time I was telling the breeder that she needed to get the puppy back and sell it she would not do it. She kept telling me pay the money, pay the money, pay the money and she was really pushing on paying the money . My husband and I were getting furious at this point in time and told her she needed to do something we wanted our puppy. So she decides she’s going back to the carrier to find out what’s going on. What she finds is the person that was working at the carrier was scamming us supposedly and the puppy was still at the carrier. She said this employee was let loose because of stuff that went on at the carrier. She found out the puppy was still at the carrier. We talked she decided she was going to take and get the puppy back . So she sent me pictures of the puppy that she finally got back. The pictures that she sent me were pictures that I can find on Facebook and I did. She also sent me a picture because I said I wanted a picture of the puppy, and a newspaper article with the date of the newspaper on it corresponding with the date of that day the picture she sent was an old picture and she put a date on it and on a piece of paper. My husband and I knew that that was not a real real picture of the puppy. We told her that we told her that she’s always a scammer. We told everything that we could think of to her and told her we did not want that puppy , she told me that the puppy was mine and I had to do something about it. All along I had talked to AKC because she said the puppy was AKC registered. They had never heard of her and they said there was no AKC registered breeders in Maryland. We told her that we had talked to AKC and they said they had never heard of her. She ignored all that. AKC said there was no puppy registered in my name or her name so I kept telling her take the puppy back we did not want it. She kept telling me it was mine. So we went to the local police department and they are looking into this. She is supposed to have had the puppy , I told her to resell it on her Facebook site. The puppy was there and she was trying to sell it. I have blocked her numbers and the carrier numbers so they can’t get a hold of me I thought. I thought it was over with done with but a couple days ago I get a text from some man that is supposed to be new at the carrier and he said that he was looking over paperwork and found a puppy there at the carrier that’s been there a long time. I ignored the text and yesterday he started trying to call me so I have had nothing to do with him at all or the breeder. This has been a nightmare for me and my husband.

- Cannelton, IN, USA

Selling Hoka shoes at discount pricing.

- Oakland, CA, USA

Advertised shoes on Facebook so I bought thru cash app and they kept sending me awaiting payment so I sent it again sent the money 2 times and there still trying to say awaiting payment but I checked and payment went thru both times

- Forest, MS, USA

I ordered off this website and never received my product

- Redlands, CA, USA

Hello, I act as the accountant for ******** ********* *********, Phone: ************ Address:

***** ****** ******* ********* ** ***** 07/21/23 we got a call from a Mr. ** ******** stating that his card was charged $176.00 and that under the description for the charge on his bank statement it stated "Buy What You Need" followed by our phone number and our address. ** has never been a customer of ours and we have never spoken to him prior to this. We told him to dispute with his bank as we did not make this charge. 07/24/23 we got a call from a Ms. ****** ******, who recited a similar story. Upon review of her statement she noticed a $99.00 charge with the description "Buy What You Need" also followed by our phone number and business address. Again, ****** is not a customer of ours and never has been. We told her to dispute with her bank. 07/25/23 we got a call from a Mr. ******** ****** who again told us a similar story. $179.00 was charged to his account under the description "Buy What You Need" with our phone number and address. ******** has never been a customer of ours and this was my very first time speaking to him. After being on the phone with ******** for some time, he provided me with some very important details.

1. The charge on his card traces back to a webiste under the name www.Winilly.com

2. This company Winilly is setup under our address and phone number as well as an email with the owner's name ([email protected])

3.This spoof company Winilly could be using our address, phone number, and owner's name so that when people like ******** have a question about credit card charges on their account, they are led astray

Please note we use Quickbooks when we handle credit card Charges for our customers. We have reached out to them already to see if somehow someone may have used our Company Information to setup a merchant deposit account with our address and phone number. Quickbooks team did their research but found that we are the only ones setup under our EIN. I also asked the Quickbooks team to see if they could see the charges to **, ******, and ******** but they found none of these charges on record.

All of this has previously been sent to the FTC. I filed a Consumer Report #********* on 07/25/23 explaining everything above. We have not received any more phone calls from people claiming that they were charged on their card (and it led back to our business) however, the website is still up and running on Facebook (https://www.facebook.com/people/Winilly/*********610669/?sk=photos).

We have filed numerous fraud reports with Facebook to try to get this account shut down but nothing seems to be getting fixed or addressed. Again, since 07/25/23 no one has called us claiming they were charged however the account is still up and operational.

- Wauneta, NE, USA

Here are my emails to this company with replies:

From me: Mon May 01 10:01:02 CST 2023 Please confirm you are who you say you are!

I just placed this order.

From me: [email protected] <[email protected]>

Sun, Apr 30, 2023, at 8:01?PM Hello, the order is still being prepared, the tracking number will be issued later, please wait patiently, thank you.

Have a good week.

Sincerely,

Customer Service Center

From Me: Why is my package saying it's ready for pickup in Yukon, AK?

When I was asked for my shipping address to put my home address: (redacted) Please see the attachments.

From: [email protected] Tue, May 23, 2023 at 9:34?PM

Dear customer: Sorry to keep you waiting. If the delivery is successful, the customer needs to contact the local post office to confirm the delivery location.

Have a nice week.

Kind regards

From me: Sat May 27 15:56:53 CST 2023

It is not successful! My address is: (Redacted) Not Yukon, AK.!

From [email protected] Sat, May 27, 2023 at 1:57?AM

Hi, We will contact the warehouse to check whether there is a wrong shipment. Please wait patiently for 3-5 working days.

Have a nice day!

Sincerely,

Customer Service Center

From me: Mon Jun 05 17:56:00 CST 2023

I am just checking on my order which is not here yet. Please tell me what you found out about the shipping.

From: [email protected] Mon, Jun 5, 2023 at 3:56?AM

Hello,we are very sorry for this problem. we are looking for your package, please be patient, thank you for your support, thank you

Have a good week.

Kind Regards

Customer Service Center

From me: Tue Aug 22 15:20:27 CST 2023

Ok, now I am not happy! I have waited patiently with no response from you about my order that I ordered in April 2023. If you have not found the package please resend it or refund my order!

Thank you!

From [email protected] Aug 22, 2023, 1:20?AM

Dear customer,

I am very sorry that the parcel was lost by the logistics company. We have sent it to you again, and the logistics will update your parcel status in 10-15 working days. Please wait patiently

Have a good week.

Cordial greetings

Customer service center

From me: Fri, Aug 25, 2023, 10:23?Am

Thank you for the update! But I have been more than Patient!

From [email protected] Wed, Aug 30, 2023, 9:07?PM

Dear customers,

Hello, we have urged the warehouse to deliver the goods to you as soon as possible, please wait patiently, thank you.

Have a good week.

Kind Regards

Customer Service Center

From me: Sep 7, 2023, 1:18?PM

Thank you for your response.

From [email protected] Sun, Sep 10, 2023, 12:41?AM

Hello, you are welcome, I am really glad to help you, I hope you have a happy day!

From me: Mon, Sep 25, 2023, 9:16?AM

Why is this taking so long?

I Should have had this months ago.

I may need to ask for a refund if I do not get it soon.

From [email protected] Sun, Oct 1, 2023, 8:37?PM

Hello, after the order is shipped, an waybill number will be displayed on your order page, which you can check online. Thanks for your support and understanding.

Have a good week.

Kind Regards

Customer Service Center

From me: Thu, Oct 5, 2023, 7:50?AM

Can you send me the order page link?

From me: Wed, Oct 11, 2023, 8:14?AM

Come on, I want a refund!

From [email protected] Thu, Oct 12, 2023, 3:48?AM

Hello, we will update the logistics as soon as possible, please wait patiently, thank you for your support.

From me: Oct 16, 2023, 8:31?AM

I bought one for my best friend and one for myself. My best friend passed away on July 12th, 2023. I have waited 6 months. Please Cancel and refund my money. Do not ask me to wait patiently!!!! Along with... thank you for my support. Waiting for 6 months is not acceptable by any means. PLEASE REFUND MY ORDER I NO LONGER WANT IT! YOU ALL HAVE JUST KEPT STRINGING ME ALONG.

From [email protected] Wed, Oct 18, 2023, 8:23?PM

Hello, after the order is shipped, an waybill number will be displayed on your order page, which you can check online. Thanks for your support and understanding.

Have a good week.

Kind Regards

Customer Service Center

From me: Thu, Oct 19, 2023, 8:18?AM

I said I have waited too long to get my order from 6 months ago and I wanted a refund! A REFUND!

From me: Nov 2, 2023, 9:36?AM

Waiting for my refund!

From me: Nov 16, 2023, 11:06?AM

I am so upset with your company! Please give me a refund! This is too long to wait for a purchased product!

From me: 10:55?AM (50 minutes ago)

I will be contacting the Better Business Bureau as I have not heard from you about my order and I have not received my product!

From me: 11:50?AM (0 minutes ago)

Or even a refund for the products ordered. I paid for this order in full. Your so-called company is a scam for sure!

Scam for sure!!!!!!!!!! DO NOT ORDER FROM THIS COMPANY!!!!!!! [email protected]</[email protected]>

- Decatur, GA, USA

$brebell0 is the CashApp username that they used. They were selling an egg chair on Facebook marketplace and the address they gave me did not exist and when I tried to google the company a different address came up that was also made up: 8106 Floyd St NE, Covington, GA 30014. I drove from Atlanta to Covington and niether of the addresses were real buildings.

They seemed real and even offered to deliever the product and offered me a two for one deal, which I thought no scammer would do since they didn't ask me for more money after contacting me, but I never recieved the product and when they claimed they were delievering the chair, they stopped reponding to my messages.

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