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Facebook.com Reports & Reviews (1774)

- Leesburg, FL, USA
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I purchased a set of folding TV table trays from facebook marketplace. The sellar was Ali Zar, This person walked to me through the purchasing process through marketplace. The purchase amount went through and was deducted from my bank account. The TV table trays were sent to the incorrect address with my name on it. I have a picture of the door That it was delivered to, it is not my door. I contacted the sellar and informed him that it was not delivered to me. I informed him that according to FedEx, the correct name was on the package but not the correct address. I have not had any contact from the seller since I informed him That it was sent to the incorrect address,The order was purchased on December 15th, And I still do not have them Nor have heard anything from anyone about them. I can't even get a refund

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- Mason, MI, USA
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Ordered goose creek candles and never received them. They of course took my money the same day. They did send me many emails saying it was delivered, then they sent it again, then would give me money off and then a refund but would take a service charge. Never saw product or the refund. Now looks like their email [email protected] isn't even there.

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- Nevada, MO, USA
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On the Facebook ad about the store was the products were to be delivered from a warehouse in California. After I purchased the item and I inquired about why I hadn't received the item I was then given a tracking number which is where I had found that not only was it coming out of china but that it was sent to a different address that isn't mine and wasn't the address I used for delivery address. So I have been in constant contact with someone using the email that was given as a contact email and at one time we had an agreement that because of no fault of mine that the company would substitute for the original item I purchased for something of my choice that I needed which agreed too but was never fulfilled by the company and nor was a refund of any sort. I have kept every email to and from the company as well as the tracking number and website given.

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- Englewood, FL, USA
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I ordered from this site thinking it was a Jim Shore products , I spent well over 250 and no contact info was given at time of checkout

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- Mesa, AZ, USA
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I was trying to sell on FB marketplace and the scammer reached out to buy. They asked me to verify and sent me a 6 digit code which I sent them back and my Google voice number got unacclaimed. That's how I knew it was a scam. I am not sure what all I am going to go through now.

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- Waukesha, WI, USA
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My mom used her account to post a table for sale on FB Marketplace. she was messaged by an account under the name of "Alice Hoover" that she was interested in buying it. Alice put her phone number in the message “to text” her to arrange purchase and pickup. We tried messaging thru the fb app but the message didnt go thru so we just texted her from my phone instead. The conversation exchange was normal and a time was decided on so we sent our address. Then “alice” said she needed to confirm that we were who we said we were so she wanted to send a confirmation number and then call me. Sensing something was going on I called the number and only said “hello” twice. Waited for a-few seconds then hung up. Alice said “i cant hear you”. i said then you call me. She said okay so can i send you a confirmation code. I then said that i dont play games and that i am no longer selling to “her”. I blocked her number on my phone and then reported her on FB thru her original message to my moms account. I was never sent nor exchanged a confirmation number. But they do have my number and our home address. Im hoping they will give up and move on but wanted to report in case they continue using that number.

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White upright Yamaha piano for free popped up on my Facebook marketplace. Inquired, Linda said sister lost her husband & to email her sister at [email protected], profile said Linda worked at *********. My brother used to work there so I thought small world! Told her so she asked his name & I gave his full name. Emailed sister & she wrote back with long elaborate message about husband died 1 month ago, loves piano, piano currently with movers & could give movers contact info for us to arrange with them to get piano. Looked up sister & Linda online, same exact profile pictures & no record of Linda online. Then saw a result for the name jeseniawolfe on BBB. Ugh. I'm worried about giving out my brother's name & current country he lives in!!

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- Dumas, AR, USA
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Ad for candles on sale cheap at B&BW. I ordered 12-28-2023 , $57.84 was take from my bank account, I have not receive the order and I noticed the name on the transaction  was "Co Denver Hencin inc". I called my bank and they found the name was "clothing experience" with phone number 9702872986. I tried to call several timesand there was no answer.

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- Charenton, LA, USA
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I tried ordering the free bottle of gummies and they charged me 198 plus another 59.99. I cancelled as soon as I seen it charged to my account within minutes and they waited a day to respond and told me they couldn’t cancel it was forwarded to shipping. They won’t refund me. I tried calling the phone number and it is not a working number

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- Madison, AL, USA
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This guy says he is a dog breeder with registered healthy puppies but for years people have been getting unhealthy dogs and he steals the money.

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- Delray Beach, FL, USA
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I clicked on an ad for Keto Drops in Facebook that appeared to be endorsed by Kelly Clarkson and selected three bottles for $39.98. When I went to check out, I had to select the "cleanse" pills in order to check out. I received an email immediately that I was charged $299.98. There was an option in the email to reply "cancel order" which I selected. Once I did that, I reported it to the Fraud Department at my Credit Union, and they blocked my debit card. But the payment went through. I tried calling the business's phone number but no one picked up after being on hold for 5 minutes. The number I called is 877-748-3880. The email address for the receipt is [email protected].

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- Brandon, FL, USA
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While on Facebook, came across a video of Kelly Clarkson promoting the Keto drops gummies. The website offered a buy 1 get 1 free of the keto gummies and I wanted those, so I ordered them. I did not get the buy one, get one free; they charged me full price for both bottles.

But then there was a section about the keto drops detox but no way to say that I didn't want that item, so they shipped me two bottles of that too.

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- Alhambra, CA, USA
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Found seller (Smith Scott) through Facebook Marketplace. I was looking to purchase a vending machine for my son's 18th birthday. Inquired about two vending machine and expressed interest in purchasing the second one. Seller mentioned that they accept either zelle or cashapp and not through credit card. I asked if seller had a website and seller states that he operates on a small scale and does not have a website as of yet. Ad on his facebook profile list first machine but does not state free shipping so understandably the shipping fee would apply while the ad for second machine states it is $1,000 with free shipping. I expressed that I was leaning towards the second machine (w/ free shipping) and made a deal with seller that I would pay first half (zelle) and then second half (zelle) after the machine gets delivered to which the seller had originally agreed but then seller back tracked and stated the payment needs to be paid in full in order to process request. Seller apologized for the misinformation and states that I would receive a tracking number to ensure legitimacy of sale transaction. I was also provided an invoice as well which does not stated seller's name but rather someone else's. Payments were made through zelle which list another individual's name. I took some time to contemplate on proceeding due to these mishaps and had asked questions in the meantime regarding policy on refund etc before making second payment. My information such as address, phone number etc was also given for delivery purposes. After making the second payment, I realized that the ad for the second machine had stated free shipping and brought it up to seller's attention after payment was paid in full (including shipping) totaling $1,155. Seller states that the free shipping was no longer applicable despite it not listed on advertisement or mentioned beforehand. I let it be considering it is a heavy machinery. I was under the impression that the transaction was completed and the machine would be on it's way which would arrive by Friday morning on January 5th 2024 as requested. Seller contacts me Monday evening and asked me to check to see if the item was in transit and I informed him that it still shows processing through their courier's website. He then tells me that I need to pay an additional $302 for a "refundable insurances" to ensure that the item will be delivered successfully and claims would be refunded to me after delivery. I expressed frustration of why it was not mentioned upfront before we proceeded with the transaction and requested a full refund since this additional fee was not disclosed. Seller states that the refund only support wrong production description or damages upon delivery etc to which I was even more frustrated since I had asked twice regarding refund policy regarding satisfaction of product and service before proceeding with second payment. I stated that I have not received anything from seller despite fulfilling my end by paying in full (plus shipping) and request that he find another courier to fulfill his end of the deal. I also asked why his company can't cover the fee since he stated that it is refundable and would receive the funds back when other merchant such as Amazon does not use this type of practice with their consumers by charging them. He stated that he cannot use another courier and stated that I need to clear my insurance fee in order to have the product delivered to me. I expressed more of my frustration that none of this information was provided upfront and stated it was completely false advertisement. Seller states that this fee is the only cost that I incurred and would be refunded once it gets delivered rather than trying to correct the issue or finding a common ground in keeping me as a consumer. Had I known ahead of time in regards to additional fees I would of been able to make a more informed decision rather than being placed in a predicament considering seller was not able to keep his word in payment arrangements, shipping fee and now a "refundable insurance" fee.

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- Boscobel, WI, USA
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I found an ad on Facebook which turned out to be a Facebook scam and website disguised as KeenShoes. I fell for it and thought I was buying them but lost $50 instead.

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- Texas City, TX, USA
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I paid $500 never received my merchandise

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- Lady Lake, FL, USA
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Saw ad on Facebook for Willow tree sale. Used my credit card and nothing was ever received.

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- Gatesville, TX, USA
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They advertised in Texas Farm and Ranch Facebook group about creating custom leather goods in time for Christmas. I ordered Hey Dude shoes with leather patch on them for $110 in November. She never asked for shipping address. Sent quickbooks invoice, wouldn’t let me use PayPal. Still never received item. Isn’t answering me. She’s scammed hundreds of people. There is a Facebook group “scammed by crystal marxen/rockin4cleather” to warn others

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- Dickerson Run, PA, USA
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Was advertising an electric scooter supposedly through QVC

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- Bourbon, MO, USA
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My mother was in correspondence with ******* ***** Poultry via Facebook. She was supposedly conversing directly with "Jessica" via Facebook Messenger when Jessica offered to sell her 4 turkeys for $100. "Jessica" said she would accept payment by Apple Pay or Visa Gift Card. My mother purchased a Vanilla Visa Gift card from Walmart and sent "Jessica" photos of the front and back of the gift card as well as the receipt of purchase from the store. "Jessica" was supposed to ship the turkeys via USPS (which is a service USPS offers) and requested that my mother pay an additional $40 for the container, which she also paid for with a Vanilla Visa Gift Card. Finally "Jessica" advised her that she would need an additional $50 to secure the tracking information to monitor the progress of the turkeys -- this amount was supposedly refundable upon delivery. My mother was then informed that the turkeys shipped Flash Pickup Logistics and FlashPickUp Logistics provided her with tracking information that did not populate on their website, https://www.flashpickup.com/services.html. She contacted them directly and spoke with "Bryan" and he told her that it would be an additional $500 for shipping which would be refundable upon delivery. After researching the website, I noted spelling discrepancies, such as "Logicstic" and that the address of the head office was an address for a condo in Seattle Washington. They have a Live Chat option so I was also linked up to "Bryan" to inquire about their policies and based on his language I could tell that English was not his native language and he mentioned puppies instead of turkeys and never once inquired about the tracking number for the order. Further investigation showed that the Vanilla Visa gift cards were linked to newly established website domains (within the last 6 months) -- "URCSTYLE" https://www.urcstyle.com/ and "OZARRIOSTORE" https://ozarriostore.com/ which also appear not to be legitimate sites.

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- Orlando, FL, USA
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Booked an appointment and she never showed up and would not refund my money

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