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Foreign Purchase

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Foreign Purchase Reports & Reviews (58)

- Williamsburg, VA, USA • Nov 05, 2024

<p>After looking for this item, I found it advertised on their website and placed the order using PayPal.

That order was in Sept. 2024.

I've tried to make contact with them a few times-asking about my order- and received no response.

This company is definitely a fraud and should be shut down to stop others from falling into a money scam.</p>

<p>BBB Notes as provided by the FBI:&nbsp;<br />

<br />

WHAT TO DO IF YOU ARE A VICTIM<br />

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:<br />

&bull;<span style="white-space:pre;"> </span>Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.<br />

&bull;<span style="white-space:pre;"> </span>Report the activity to the online payment service used for the financial transaction.<br />

&bull;<span style="white-space:pre;"> </span>Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.<br />

&bull;<span style="white-space:pre;"> </span>Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.<br />

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI's Internet Crime Complaint Center at www.IC3.gov.</p>

<div>&nbsp;</div>

- Kill Devil Hills, NC, USA • Sep 19, 2024

I purchased two team baseball caps from Floorry.com. They claim they shipped it but it was never delivered. They claim they had them shipped again, but they were never delivered. They said the delivery service could not deliver to my area, which is a total lie. They now claim they have processed a refund, but it has not shown in my credit card. Now they clain they have reprocessed the refund, but it has not shown up. I don't think they will ever deliver either one, they hats or the refund.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Hampton, VA, USA • Jul 09, 2024

I saw an ad online for clothing. I purchased a number of items, maybe 5 to 10. They provided me with the tracking number. It took approximately almost 30 days and it went from leaving a sort of facility to deliver, but I never received the package.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Williamsburg, VA, USA • Jul 07, 2024

Scamer stated item would be a particular size was not even close to size, reach out to online payment company I was told to contact seller finally after a month of waiting for item and it wasn't what the seller was saying on line, finally contact company again was informed to send piccs and videos of item. that was completed, than I was assured to send 15.00 more dollars and I would get the bigger size I did just that. I haven't heard from company last contact was February 2024. I was also told to keep the original said item.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Jul 04, 2024

I placed an order on June 10, 2024 and reached out to glamglide June 26, 2024 to let them know and wanted to cancel. Someone responded on June 27th informing me to wait and that it should take 8-14 business days, which we had already exceeded. I have responded 3 times without anyone responding to me. I have attempted to reply to the sender email and also to the contact on the website. No reaponse. The tracking number supplied does not work and when looking at china tracking, still nothing shows up. It’s now been 24 days.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Sacramento, CA, USA • Jun 24, 2024

made purchase,

received tacker information from TRACK 718

tracking # LCWL20255068YQ from China (liuchen)

waited a little over a month . once supposedly delivered i quickly discover many many more with same problem .

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Newport News, VA, USA • Jun 21, 2024

They are selling Lane Bryant clothes said they would send it again but didn't receive anything

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Suffolk, VA, USA • Apr 24, 2024

I had no phone number for the website. I had to enter one on the earlier screen to proceed. The product I attempted to purchase was a rotating board with drawers and cover for jigsaw puzzles. The company had an ad on Facebook which seemed legitimate.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Suffolk, VA, USA • Apr 21, 2024

Purchased a pair of jeans from tik tok marketplace. The provided tracking shows delivered, but nothing was received. I tried to contact the company but got no response

BBB Notes as provided by the FBI: 

 

WHAT

TO DO IF YOU ARE A VICTIM

If you are a victim of

an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint

Center at www.IC3.gov or

your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used

for the financial transaction.

Contact your financial institution immediately upon

discovering any fraudulent or suspicious activity and direct them to stop

or reverse the transactions.

Ask your financial institution to contact the

corresponding financial institution where the fraudulent or suspicious

transfer was sent.



If you believe you are

the victim of an Internet scam or cyber crime, or if you want to report

suspicious activity, please visit the FBI’s Internet Crime Complaint Center

at www.IC3.gov.

- Norfolk, VA, USA • Apr 10, 2024

The communication with this company from the start has been AWFUL. I never got any shipping notification email to let me know when it would be shipped, if it had been shipped, or an estimated delivery date. It took almost 3.5 weeks to be delivered and I still never even knew that it had shipped. The name that is listed on the "from" section of the label doesn't even list the company name. It just says "Jane."

The pictures of products on the website are misleading and the measurements are not accurate. I ordered 2 trirocker tank tops and 1 scoop bottom tank top. The scoop bottom one is okay I guess, but really still not accurately depicted on the website and not what I expected. The scoop is not nearly as large as it is shown on the website. The image on the shirt is way bigger than it appears on the website and is obviously just an image that has been blown up. You can see the pixelation. Its the same with the words on the one that says, "torn between looking like a snack and eating one." The measurements are at least 3 inches less than what is listed for the bust and waist for the trirocker tanks. Meanwhile, the length is longer than what is listed. These are more like mini dresses than tank tops. The fit around the bust and underarms has so much extra, unnecessary fabric that it puckers out under the armpits. It puckers by at least a couple inches on BOTH sides. This is coming from a woman who is a size 40DD. The straps are very weird. It's more of a boxy look with, again, more fabric than necessary. The straps don't sit right on the shoulders. They are very awkward and don't actually sit on the shoulders. I'm not sure what they used as their standard of measurement, but it couldn't have been a human.

Something that I find very fishy is that the brand name is nowhere on the shirts, bag it came in, or package itself.

They also make it seem like the company is in the US, but every correspondence that I've had with customer support, they keep saying the shirts will have to be returned to china. I have been trying to return the 2 trirocker tanks all week long and they still haven't refunded my money or given me instructions on how to send the items back. Their return policy is very vague and not helpful at all. It does say that the customer has to pay return shipping which I was willing to just "eat" the cost of sending the shirts back to New Jersey, because that is what is listed on the return address that came on my package, because the amount of money I spent on the shirts is way more than I want to lose. When I first asked for a refund and instructions on how to send it back, they just said they would send a different size since I had told them that the fit is beyond off. I told them that I don't want a different size because a different size isn't going to help. There proportions are still way off and the material is not conducive to working out in which is very important considering that the brand is supposed to be a workout wear brand. They then asked if I would take a 10% refund and keep the shirts instead of returning them. I told them, "no. I want my full refund. I don't want to keep them. I'm willing to ship them back to New Jersey." Well, instead of giving me my money back, they continue to up the percentage and say that they would want the items shipped to China. I have told them at least FIVE times that I want a full refund and I will send the items back to New Jersey where they were shipped from. They have yet to refund my money or listen when I tell them that I am not accepting anything less than a full refund. This is a scam.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Williamsburg, VA, USA • Mar 25, 2024

I placed my order over a month ago and still haven't received my product. I emailed the company in an attempt to cancel my order but I received no reply.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Feb 18, 2024

I ordered Spotify listeners and never received them. I have been using the company for quite some time and have been scammed out of over $100.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Feb 06, 2024

Purchased adjustable dumbbells after seeing them in an Instagram add. After several emails, I was able to get tracking from China post and it was several weeks out. When it finally showed delivered status on the official ChinaPost website, the package was not delivered. I reached back out requesting a refund but all they could do is reissue. I requested tracking again and once I received it I found it to once again be several weeks out. After tracking for a while, I realized the package was no long moving. I reached out several more times and I was told to be patient and then that it has already been delivered, which it once again had not. I reached out one final time to find that the email address has been deleted and we site gone.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Chesapeake, VA, USA • Feb 03, 2024

The jeans I ordered arrived and they were the incorrect measurements and I asked for a refund and they refused. I asked for a return label so I could send the jeans back and they refused

BBB Notes as provided by the FBI: 

WHAT

TO DO IF YOU ARE A VICTIM

If you are a victim of

an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint

Center at www.IC3.gov or

your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used

for the financial transaction.

Contact your financial institution immediately upon

discovering any fraudulent or suspicious activity and direct them to stop

or reverse the transactions.

Ask your financial institution to contact the

corresponding financial institution where the fraudulent or suspicious

transfer was sent.



If you believe you are

the victim of an Internet scam or cyber crime, or if you want to report

suspicious activity, please visit the FBI’s Internet Crime Complaint Center

at www.IC3.gov.

- Hampton, VA, USA • Jan 31, 2024

COMPANY CLAIMED THEY WERE SENDING MY ORDER AND TO TRACK GAVE FRAUD WEBSITE, TRACK818.COM AND TRACK718.COM

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Norfolk, VA, USA • Jan 24, 2024

Cheap furniture on this website...All a scam, they even provide tracking services which also is a scam

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Norfolk, VA, USA • Jan 07, 2024

I made a process back on dec 20th 2023 and it has yet to be delivered l. They do not respond to emails or chats. It shows my

Item was shipped but there is no real tracking information on it.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Chincoteague Island, VA, USA • Dec 31, 2023

My Dad ordered a bed comforter and curtains from a website called Freshouse adding $160. It was SUPPOSED to be a Christmas gift, he ordered it on December 3rd, and still hasnt recieved it. It has tracking number but no phone number and the email said [email protected], but it was no help. Supposedly it went thru paypal, then to the company. Another email address we saw was [email protected], and that was who the paypal went to first supposedly. Well that email address said this website was possibly a scam. 

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Edenton, NC, USA • Dec 29, 2023

The scam was from HongKong

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Dec 20, 2023

October 26, 2023: I clicked on a Facebook ad and purchased Jewelry Armoire with Full Length Mirror 360° Swivel, 3-Color LED lights, Rear Storage Shelves, Lockable Standing Jewelry Cabinet Organizer with Large Storage Capacity LED Lights White × 1. Confirmation of the purchase was received via email from [email protected]

December 6, 2023: I have still received no other communication regarding this purchase. Nothing to say it had been shipped, nothing to explain the delay from the promised 5-10 day delivery. So I sent an email to [email protected] and they told me that it had been delivered and signed for and that I should contact my post service. I spoke to my post woman who delivers the mail every day and she had not seen a package as described to be delivered. I have sent 3 to 4 follow up emails to the company to send my money back and I have not received another response as of December 20, 2023.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

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