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Foreign Purchase

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Foreign Purchase Reports & Reviews (58)

- Williamsburg, VA, USA

I placed an order for a legacy belt through the NFL site on facebook on November 22, 2023. I have all the emails from them stating my order was delivered than another stating the item was shipped back to China and another stating the order was delivered again. I call the NFL shop and talk to a lady named AMIR and would not give me her last name. I gave her all the info and she said she did not see that tracking number. I ask numerous times to speak to a supervisor and no one came to the phone. I saw on the NFL facebook site that many people have had the same issue and they are scammers. I call another number and asked to speak to a supervisor and got hung up on. I know its not alot of money, but these people need to be stopped. They are scammers.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA

I had made an order online through instagram on a website called stanley cup shop outlet, i purchased two items and recieved a free on with the purchase the item was limited edition 40oz steel h2.0 flowstate quencher tumbler from this website and received notification that my order was received and in transit its been in transit for the past three weeks now and stuck in Beijing sorting station and has been there for quite sometime. i tried contacting the company in which they sell the items and it no longer exsists

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Poquoson, VA, USA

I was looking around for a few days to buy some Taylor Swift merchandise. At some point, I guess, I got redirected to a fake identical website. I had been back and forth between my laptop and phone, but in the end made that purchase from my laptop. Everything I purchased I have confirmed is available on the official website. When I got the email with my order number it immediately looked OFF. The return email addresses looked suspicious, the sign off is generic, and there is no contact information. I also have never received the tracking email they said I'd get 3 days ago. When you click on one of the addresses it has in the email (https://www.taylorswiftsmerch.com/) it takes you to a jewelry site.

They used these phrases in the email:

[email protected]

Please reply to this email should you need any help on the order,

e.g. Order Cancellation, Payment Issues, Product Quality, Shipping and etc.

Thank you for ordering from www.taylorswiftsmerch.com . The order information as follows:

The order number: (REMOVED)

Products

--------------------------------------------------------------------------------... />
There Will Be No Explanation There Will Just Be Reputation Oversized Hoodie - Cotton, XL

STYLE:Cotton Size:XL

Price: 75

Qty: 1

SubTotal: 75

From The Vault Photo 1989 (Taylor's Version) Gray Hoodie - Cotton, XL

TYPES:Cotton Size:XL

Price: 62.9

Qty: 1

SubTotal: 62.9

Karma's A Relaxing Thought Tie Dye T-Shirt - 2XL

Size:2XL

Price: 45

Qty: 1

SubTotal: 45

Taylor Swift Loving Him Was Red Hoodie - XL

Size:XL

Price: 49.9

Qty: 1

SubTotal: 49.9

Taylor Swift The Eras Tour Draw the Cat Eye Hoodie - XL

Size:XL

Price: 46.99

Qty: 1

SubTotal: 46.99

Total QTY: 5

Total: 279.79

Payment Method

--------------------------------------------------------------------------------... />
umipay

Your order will be posted out in 2-4 days. And then we will email

you tracking number once we get it from our delivery company.

***********************************************************************

Sincerely,

service

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Elizabeth City, NC, USA

I Purchased two dolls for $99. This person charged my charge card $107 and the charge was made under a shoe company’s name not the company that I purchased from. They said that they sent an email showing the purchase, but it never arrived. Luckily I did a screenshot of the transaction.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Newport News, VA, USA

I’ve had to block two unknown, unsolicited charges by phantom “vendors”. They keep trying to charge me in different amounts: 24.99, 34.99, 49.99, 66.97 and now some “vender” with the name “Vitalextremeviablesyst” tried to charge me 49.99. This is ridiculous. All because I was trying to get a toolkit fit my dad for Christmas. And there was no mention of additional charges of any kind because I looked at any details of the website. And now you can’t even access the website digitalsaverzone.com. It’s like it never existed.

BBB Note: According to the website "Whois.com" the company is registered out of Iceland on August 11, 2023 and  has since expired.

Additional ScamPulse.com Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Norfolk, VA, USA

The website changes from Lurenon to Lorraine; and has the exact pictures from other boutiques (Queen of Sparkle products) but with the models heads cut off. The prices are signifigantly different, as to lure customers into thinking the products are the same but at a lower price

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Chesapeake, VA, USA

I ordered three shapewear body suits after seeing numerous ads on facebook. I paid with my credit card, and received the order confirmation email. That was all the contact I had received. After ten days of nothing, I checked the account with them and the status read as "paid" but shipping was "unfulfilled". I emailed asking about it, and was told that it was already shipped and they didn’t know why the carrier didn’t update a tracking number or the account status. I waited a few more days and still got no where. My gut told me to go through my credit card and file a dispute claim. Once I did, I received an email four hours later with a tracking number. The tracking number had NO information tied to it until another four days later. It still says something about arriving at carrier facility. Thankfully my CC has reimbursed me, but after readjng all of the reviews on other websites, this is clearly a scam and a lot of people have lost money.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA

El día 20 de agosto del 2023 les compre 2 taladros de baterías por valor de $26,80, y ellos me dijeron que llegaban 7 y 15 días hábiles, pasaron los 15 hábiles y les envié un correo electrónico diciéndoles que no había llegado el producto y ellos me respondieron diciéndome que tenia que esperar de 3 a 5 días que ya el producto se encontraba en Virginia beach, pasaron los 5 días hábiles no llegó nada les volví a enviar otra correo y hasta la fecha no me han respondido.

Discúlpenme este reporte se los estoy enviando por segunda vez, el primero se los envié en octubre 1 /23

Les agradecería cualquier ayuda que me puedan dar, lo estoy haciendo no tanto por el dinero sino que así como lo hicieron conmigo no lo vuelvan hacer a otras personas estafandolos.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA

The product is being presented as a color correcting skin cosmetic, to get rid of red blotchiness on the face, and even out skin tone. It is $60 for a very small bottle.

Total scam and fraud! It is not a color corrector. It is not foundation/makeup. This crap is zinc oxide - a heavy white sun screen!! They put it in diaper cream. You can get the zinc oxide sunscreen for a fraction of the cost of this! All it does is turn your face white, like clown makeup.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Gwynn, VA, USA

H-Gents claimed a hat that they sold came with a western diamond back rattlesnake hat band with rattle. It came with a plastic hat band and no rattle.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Norfolk, VA, USA

Ordered some items from a website on August 1,2023 and havent gotten them yet and the date is September 16,2023. They sent me some crappy email about high demand when i emailed them about my order. Ive ordered from dhgate and aliexpress and got quicker shipping and delivery. Asked them for a refund and they refusing to do that.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

website that offers printheads, toner cartridges, etc. Account created, product ordered, "company" sent wiring instructions to be followed by shipping details. After payment received, communication stopped. No product received. No answer after repeated attempts to email. Emailed from new account to ask question about another product. Company responded so I know the email works. They are just ignoring my inquiries and refusing to refund money.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

I ordered a portable ice machine online for 40 in June of 2023. It never came. I've emailed the company several times. They told me it was delivered to my mailbox. They delivered it to an address in California. Once they had the right address the claimed it was redelivered. It never came. They're telling me it was delivered again. I never received anything. I asked for a refund. They still saying it's on the way.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

I ordered 2 wigs from insswig located in China and I never received the product. I attempted to reach the merchant via email and I did not receive a response after several attempts. The last time that I reached out, I requested a refund

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

I ordered a blouse from Wunu.com from a Facebook advertisement. It came in a white bag with no paperwork inside or any tags on the product. The blouse was not at all like the advertisement. Instead of being free flowing it was like spandex and very tight. I paid $51.99 including tax and shipping for this. The return label on the bag was “Joe Doe Jamaica NY” It was advertised as made in South Carolina but under the label with my address was a label with all Chinese writing on it. The label also said the product had a value of $23.00. Tonight this company is contacting me via text to ask if I was happy with the product and I stated absolutely not. They offered me $5.00 and to keep the blouse. I said no that I wanted a total reimbursement. They then offered me $15.00 and to keep the blouse and again I said no!

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

i saw an add for some tank tops with built in bras and i ordered them. that was in May of 23 and i have not received them yet. I have contacted them through email and at first they were very responsive them nothing. GYNOCE [email protected]

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

The name was Fashionfrenz. I have this ad on FB for several years. They were promoting a sale I ordered 5 different items of clothing, made the payment, was given a tracking number & was even sent an email confirming & as i checked every so often it would update the tracker as to where my package was & then on Weds. July 26, 2023, it stated it had been been delivered at 4:53pm. I made 5 separate attempts to email the person it said to contact & all my emails were either declined or rejected & today I found another similar pg with a different persons info & come to find out this person was scammed as well & her info was pisted online as contact for that company & she said she has been contacted by ppl all over the world. It also states to call them but theres never a number to call.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

I saw an add on tick tok shop. Felt compelled enough to attempt my first transaction and buy a pir of pants. The process seemed fairly seemless, i did recieve however a text from my bank to make sure i was the one attempting the purchases. I think because it was throigh tick tok. I got a confirmation email with a order number. 2 weeks later still nothing from the company, i emailed them and received a generic email about a stall in shipping and basically be patient. I emailed back asking for a refund and a contact phone number to which they said they would refund but it will take 7 to 14 business days and they only have an email, no phone number.

BBB Note:  According to the website Whois.com, the company was registered out of China on 3/18/23

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

Clearly a scam website. They have cut the faces off of celebrities to sell designer clothes for $50-$80, and people receive glorified flour sacs for their money. You can read the reviews for yourself and see the pictures. It’s pretty bad.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Newport News, VA, USA

Advertisement took me to what looked to be a legitimate business page with products significantly discounted. I made a purchase and even received an order confirmation however, the order confirmation contained links to track the order and to visit the website that were not valid links.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

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