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Google Reports & Reviews (62)

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I called Google to get a refund they said they were Google. I asked for a refund mega told me I had to buy a 50 Google play card to get my funds back so when I did she took the number and then transfer me to her supervisor name David Malone who said that it was a error with the card I had to get another I told him I didn't have no more 50 dollars to give he then told me that my funds would be frozen if I didn't get another 50 dollars card but he would give me 300 refund I did he transfer me back to Megan I gave her the number again the about 15 minutes later the phone hung up I called back then Robert answered and said them card was no any good I had to buy another so i hung up and they started calling me from different number i call back today and recorded the call I asked for Megan they put her on the phone I asked about my money and she said I'ma call you off my end I got voice recording and receipt and I have the gift card I bought these are the numbers they are using I call today and the saying they are technically support I ask was Google and they said yes

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Google call our business about 5-10 times a day. They use multiple phone numbers and there is never a real person. They even used one of our own business location phone numbers *** ***, we answered it thinking it was one of our workers and it was Google. I've gone on the google website to report but it seems this has been happening alot and it is not really google but a robocall.

If you need any other info, please contact *** ** *** * *** *** *** ***

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- Johnson City, TN, USA
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My bank called me to inform me that I had several charges from a google app. I looked up what I thought was google phone number and called it. I spoke with Andy Johnson. He proceeded to tell me that he would refund my money and needed access to a secure sytem to to the refund. He used a remote access software on my computer and used bitcoin to transfer $725 and $400 and another $700 scheduled to be debited from my account. He called the next day and wanted to get access again to give me the 'approved' amount back.

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- Miami, FL, USA
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Called a phone number, provided by Indeed.com, to speak with a Google Representative so I can reset my email password. A manager by the name of Mr. Lee Parker (Which i'm certain is not his correct name) informed me that the only way to reset my password was to purchase an iTunes card and read him the card number. He also stated that I would get the money back.

Believing that this was a scam, I declined his request and read on the Google website that there is no verbal way to reset the password over the phone, it has to be reset internally with Google Tech Support team.

This phone number is obviously a scamming company and needs to be shut down asap!

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- Wakarusa, IN, USA
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An email from Google said I had broken messages. Click view messages.

It then takes me to a web site. It says my I-pad is locked due to illegal activity Pegasus spyware activated. Immediately call 1800-692-5499 for apple care head offices. I called the number and they made it sound like they were legit. Wanted to get onto my computer to show me the foreign address that were there and IP addresses that were illegal. Then download to fix the problem. Also wanted me to pay by PayPal. Which I did. He gave me his name Michael S***. He helped me change passwords. Oh my as I type this I see so many flags! I was so upset because at the beginning he said my computer was compromised. I also gave name and address and phone number. I'm so sick I could puke! They had levels of protection. 1 year $200, 2 year $300, 3 year $400 or lifetime $600. He tried to commit me to more...I didn't. When the PayPal came thru in my email. It was $100 at a time. So it was two transactions. It said $100.00 to I-tunes App Store. That's when I became suspicious. I called the number back again. I talked to his replacement. Joy, which now I think it was him. Oh please help!

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This number called my small business claiming to be Google and wanted all my business information in order to update my info that google gives out. Then they asked for a one time fee (around $400) so that when people search online my business name would pop up before others. I have never attempted to call Google and from what I know, Google will never call you out of the blue.

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- Nixa, MO, USA
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these people call ALL the time, never take your number off the list no matter how many times you ask

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- Pataskala, OH, USA
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We have a gmail account. We access it through the library. A number, 855-855-9772 appeared on the screen. We called it. A foreigner named Neil Watson answered the phone. He said in order for him to fix her account, we had to buy an Apple iTune gift card for $100. Then he would fix the problem, and he would refund us the $100 in a check. He said when could he hear from us. We said 30 minutes, and asked for his contact info. He said his number was 585-770-7233. ext. 870.

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- Pittsburgh, PA, USA
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Business owner received a call and automated message said "You have violated google places account". An individual then came on the line to reiterate the violation. The victim did not stay on the line long enough to find out what she had to do to remedy the matter, and contacted Google. Google informed her that they do not make calls to business owners.

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- Dodge City, KS, USA
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I am a receptionist at a business and have been receiving calls from "Google" for around 3 years. These calls are all robo-calls (not an actual human, just a recording) and the only way to communicate with them is by pressing "1" or "2" on your keypad. Since our phone lines are set up for a business, our keypads are disabled during incoming calls, so we are unable to respond in any way to these calls. We have reported these calls to Google (which says that they NEVER do robo-calling, so this is definitely a scam), have added all of our business lines to the national do-not-call list, and have reported to the BBB, but the calls still come in- sometimes SEVERAL times per day! Today, however, we were able to record a number and actually use a keypad to respond to their call. The number came up as 281-666-9325 and when I pressed "1" I was connected to an actual human! When they answered, I firmly told them that we have been receiving these calls for 3 years and that we are on the DNC list, so they SHOULD NOT be calling. The person promptly hung up on me, which further confirms our theory that these calls are all scams.

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- Melbourne, FL, USA
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A recorded message came on and asked me to confirm my google business. I have a google business so I waited. I guy came on and asked me "Do you have this google business" and I said Yes and then he hung up. He had a very deep voice, American accent. I am sure he recorded my yes but I have no idea what he is going to say I authorized. My only excuse was (Because I know better) that I was on my first cup of coffee.......

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Two months ago, I downloaded the Gmail app, my phone has gone stupid. It keeps asking for passwords, new security protocols, etc

They want to charge me $39.99 to have technical support fix the money. I called technical support and they keep telling me my phone's getting hacked from China, Germany, Pennsylvania, etc.

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- Seattle, WA, USA
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A recorded message from Google called about my business to tell me that my website would be shut down and this was the final call to prevent it. I pressed "1" to speak to a person. I asked how my name got on this call list. The man asked what my business name was, I told him, then he hung up on me. When I tried to call the number back, I got a recorded message. "Your call cannot be completed as dialed."

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- Indianapolis, IN, USA
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Acted as if google and had sent a chrome cover (believe that is what they said) product to our business. That they were intrigued with our cloud based business which we don't have.

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- Seattle, WA, USA
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called up saying problem with google business account and asked if owner was present. once employee said "yes" they hung up.

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- Grafton, WI, USA
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Google 11th Anniversary awards centre located in the United Kingdom stated I was the lucky winner that was selected to receive Seven Hundred and Fifty Thousand Great British Pounds Sterling. It sounds suspiciously like a scam to me!

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- Anderson, CA, USA
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Received call saying GOOGLE will list my business as PERMANANTLY CLOSED on their search engines UNLESS I pay them for advertising my business on their site.

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Never replied but they won't stop sending the same message and now from multiple numbers

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There has been several calls to my mother from someone claiming to be from Google selling services.

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- Springfield, MO, USA
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Goolge said I wonn 57,ooo pound from the Britsh Google winner and the email me account numbers.

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