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Home Warranty Division

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Home Warranty Division Reports & Reviews (97)

I received a home warranty letter say Final Notice and I called no answer but I was wondering if they could retrieve information from my phone number

I received several notices saying that my Home Warranty was expiring. They included my bank name. When I called them I asked if the insurance was a requirement and they said yes. I said I have owned this home for a long time and never heard of this being a requirement. She became very aggressive. She said because it comes with the house. I said well I had a warranty for many years that I discontinued. I haven't had a warranty for a few years. She said that she knew and that is why is was important that I take care of it today. She said it has to do with the pipes running from the house to the street along with heater, cooler, appliances etc. I said I will call my bank directly than I will call my city manager and ask them if it truly is a requirement. She said well today is your last day you really need to take care of this. I called my bank. They checked the number and said it is a scam. In very tiny print at the end of the notice it says we are not affiliated with your current mortgage lender. I am wondering how many elderly people get bullied into purchasing this. Please check into this!

I received this letter in the mail, I do not have home warranty nor do I have a home loan… I recognize this as a scam, so I called… And it’s obviously a scam. I am trying to help anyone who might be scammed by this in the future!!

"Freddy" kept telling me the name of the company is Home Warranty Division. I asked him for the website and he said homewarrantydivision.com. When I told him there was no such website he admitted it was a scam. I also informed him that, per the FCC, since I have not done business with him in the last 18 months it is illegal to contact me.

This letter was sent to an elderly family member. It pressures the reader regarding purchasing a “home warranty.” It has a threatening tone, which could easily be misunderstood by an elderly reader. There is no clear sender or address.

The letter I received appeared to be authentic, to the best of my ability to identify it as such.

When I called the number on the letter, I got an immediate answer from their end. In my experience, this almost never happens. You are almost always placed on hold, some standard audio recording then followed by a prompt, but this was picked up instantly as if you were calling someone's landline.

When I asked why I needed "Extended" coverage on my home warranty, the answers I was given was very misleading and inaccurate. Stating that my warranty would be expiring and unless I got the extended coverage I would have to cover the costs myself. I knew this to be false, but again, they are purposely misleading with this information.

Knowing that I have warranty on my home, I asked what it is they needed from me. They said they needed to cover some basic information about the services and then they would need the payment information for the monthly installments. This was the biggest red flag and I hung up at this point.

This individual and or company is purposely providing exceedingly misleading information to secure a purchase from the victim of warranty services they do not need!

+1

I just got a postcard, that seams legit, containing 'warranty replacement notice'.
I am grateful for the posts on this webpage, to be aware of the possible scam.
HOME WARRANTY DIVISION

+4

It initially looked legit because it had everything about my house, including the bank I just got a home equity loan from. Apparently, all this information is available from your county records to anyone. I've never had a warranty, and I've been getting a bunch of these official looking letters that are fake, so I threw it away.
Final notice from 'county deed records'

+5

This postcard has a picture of my house with the words "Final Notice" "Before it's too late" and "Required for Continued Protection" asking me to call to continue uninterrupted coverage (that I don't have) on my Warranty. I can see how people might call when they see a photo of their home.

+7

I just received a postcard from them.. I'll attach a pic.. I can see why someone would send them $ it looks pretty legit since they include a photo of your house. Smdh
County deed records SCAM

+8

Sent what looks like a check for $199 for “home warranty registration”. Had this number listed, my name and the name of my mortgage company. Really looks legit and I would expect people might call for it if they don’t look closely. Infuriating
Scam

+16

This happened to my 84 year old mother. She received a letter in the mail today appearing to be from an official county office. My mom thought she was in danger of losing her home because of the wording in the letter. This is not ok to prey on the elderly this way. Please be aware and let others know this is a scam! (See attached photo of the letter)

+8

Just received a letter for home warranty Coverage expected to expire. I never purchased a home therefore I don’t need coverage.

+2

I received a postcard in the mail that many people will likely think is real from the County Deed Records office. It claims the home warranty is expiring and that I have 24 days to renew or lose coverage.

+2

Received an envelope with a LARGE see-through window displaying ping contents with "TIME SENSITIVE" and "IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED". No sender address provided.

The pink contents induces a false sense of urgency. Worry about an overlooked obligation quickly turns into anger from being tricked into opening junk mail. But the contents of the notice itself go on to imply urgency. Though there is a small disclaimer at the very bottom, the contents of the letter would imply that you have done business with this outfit and your service with them is about to expire.

The whole package is fraudulent. Maybe the service really exists, but this is a very wrong way to approach a person you have not previously done business with.

The letter states that it will be the "FINAL ATTEMPT TO NOTIFY YOU", but you can count on them not going away. They will send you more notices.

I called the number listed. A man answered. I told him I wanted to provide them with feedback that pissing off people and asking for their business at the same time isn't going to work well. I complained about the pink notice. He asked, "You don't like pink? What's wrong with pink?". Then he laughed And laughed. And laughed. I couldn't believe it. He proceeded to tell me how he handles mail he doesn't want at home - he throws it away. He laughed at me that I would take time out of my day to be the ONLY one he ever heard of that would waste their time to call and complain about his mail being pink.

He was rude. I asked for a contact to their marketing department. He said they don't have one. I asked for the name of the company, he said he could not provide that to me. What?

He hung up on me. I called back. Reached a woman. No sooner started telling her why I was calling and she interrupted me to ask for my customer ID. Well, I'm not their customer and doubt I ever have been. I told her I wanted to voice a complaint.

Next I knew, some other woman was on the phone claiming to be a supervisor. She wanted my customer ID.

+3
- Grifton, NC, USA

The postcard said to call 888-573-1918 I would have uninterrupted protection, My property Lienholder was the Beneficiary named Terry Simmons. Which that's not true and not possible.

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