Janit Company - Cuztomboxgifts.com Reports & Reviews

Janit Company - Cuztomboxgifts.com Reports & Reviews (124)

Victim Location 29556
Total money lost $94.90
Type of a scam Online Purchase

I paid about $94.90 for a king size tie dye bedding set from Cuztomboxgifts including $14.95 for DHL Express Shipping. I received an email a day later stating they were getting my order prepared to be shipped. 10 days later I still haven't received an email stating my order was shipped. I attempted to contact the company via email (twice). I received "Failure Notices" stating the host email address was only for outgoing mail. There is no phone number and the address appears to be someone's home, not a business. Their Facebook page was also no help, just a bunch of bad reviews and no contact information. This company is a scam. I'm not counting on even being able to get my money back at this point!

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Victim Location 85710
Total money lost $107.90
Type of a scam Online Purchase

Found Viking design rugs in Google search at cuztomboxgifts.com. Purchased two rugs on 7.19.20. Received a confirmation email with a support email link. The rugs were to be delivered within 10-15 days. When I did not receive any further communication, I attempted to email them; the email came back as Postmaster Undeliverable. I contacted my credit card company to stop payment and investigate as I suspected this was a scam. The communication I have received from my credit card company is that this company has not responded.

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Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable

I ordered a set of bed, but the one shown in the sale photograph has nothing to do with the one they sent me, besides that it is not even the size of a double bed that was the one I ordered ! I already sent email, and I have not had any response!

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It just happened to me. I ordered a bed set. And paid $89.90 for it and all i got was some fabric

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I ordered a rug from this company and have not received it and have been unable to contact in any way. The amount of the charge was 119.95 paid by PAYPal ON July 27. I am not going to pay this bill unless I get the rug or some explanation. I have tried several days to find out what is going on and cannot get any information on this company of CUSTOMBOXGIFTS. Please let me know if you know anythings. zip location 32333

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Victim Location 04071
Total money lost $110
Type of a scam Online Purchase

I searched for Forest Rugs, and Cuztomboxgifts popped up on my feed. I searched and found a product I quite liked. Order placed 7/13/2020, received 8/5/2020. The product came folded in a bag....an alleged 6’x9’ rug. Upon opening I was extremely disappointed with the product. It is very thin, has a backing that is more suitable for a throw. The picture advertising this rug showed a dark border. Clearly in this photo the border is white, changing the whole effect of the rug. I am extremely dissatisfied and hope to prevent other people from making the same error.

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Really bad experience please don't buy from here. Like that other person I made a purchase thinking it was fro Ohio. It came from china! Not only that it was the wrong item and they won't give me a refund unless I send it back to china. Terrible just terrible!

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- Portland, OR, USA

Scammer's address 4662 Kae Ave. , Whitehall, OH 43213, USA
Scammer's email [email protected]
Country United States
Victim Location OR 97212, USA
Total money lost $59.90
Type of a scam Online Purchase

While on Facebook, I saw Cuztomboxgifts ad for a rug I wanted to get for a friend as a housewarming gift. I followed the link and made my purchase. I got a confirmation email but I was told I will get another email when it is shipped by dhl. Tried to make contact after 7 days, then after 10 days to inquire about shipping but email came back as undeliverable.

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This company is a scam, placed an order over a month ago still haven’t received my item and no one answers back to any emails. Already contacted my credit card company to report as a fraudulent charge on my credit card.

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- Fortson, GA, USA

Scammer's phone 404-683-7382
Country United States
Victim Location GA 31808, USA
Total money lost $79.90
Type of a scam Online Purchase

I ordered a Library We Are A Team rug from cuztomboxgifts.com on 6/19/2020. I have not received it even though the tracking information says my 4 x6 foot rug was left in or at my mailbox yesterday. Any e-mail sent to customer service gets an automated response with a signature line saying it is coming from an **** ******* *** ** ****** ******** Inc. The address listed on cuztomboxgifts.com is a residence, **** *** **** ********* **** *****, United States. The phone number (740) 919-7442 is disconnected. Emails responding to my customer service concerns come from random names with no mention of a business name. My bank statement shows JANIT Company received my payment of $79.90 through PayPal. The Facebook page says it is managed in Vietnam, which would more accurately match the broken English e-mails that I receive. I honestly do not know the name of this business or where it is located.I would LOVE to get the rug I ordered as there is a plan to hang it in my school where a wall is being painted just for this rug. However, I would really also appreciate an investigation into the legitimacy of this business. Who truly runs it? Where it is truly located? I am currently feeling like I have been scammed.

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- Pipersville, PA, USA

Scammer's website www.cuztomboxgifts.com
Scammer's address 4662 Kae Ave, Whitehall, OH 43213, USA
Scammer's email [email protected]
Country United States
Victim Location PA 18947, USA
Type of a scam Counterfeit Product

I ordered from Cuztomboxgifts because they had a USA address. I am wary of Chinese products. Well, it turns out the items are from China. And the quality was poor and did not match the description. I expected a genuine product and received a cheap knock off. I inquired about a refund and was told I would have to send it back to China and that it would take a long time to process. I'm not sending it back, as I don't trust they will refund me. They will likely deny they've received my item even with tracking. It will probably be "lost" somewhere. Beware of ordering from this scam of a site. It is NOT a USA based business.

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