Masters Airduct Cleaning Reports & Reviews (5)
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Scam charge on credit card
149 for air duct and dryer vent cleaning by Masters Air Duct Cleaning telephone 904-770-5856
NEXT DAY my regular AC guy came to service the system and said to take the vents down and wash them and put them back up because you can't really clean the telescoping type of ducts in newer homes. He couldn't help with the dryer vent as it runs through the cement slab the house sits on.
So I paid 149 dollars to have a young man tell me he is able to see bacteria...and threw a hissy fit when I told him I didn't believe so.
Since dust is about 40% dead skin and we each have a trillion bacteria living on us helping life to go on...
Scammer's website Mastersairductcleaning.com
Country United States
Type of a scam Other
Initial means of contact Phone
False advertising
Scammer's address Schertz , TX, USA
Scammer's email [email protected]
Country United States
Victim Location TX 78154, USA
Total money lost $351
Type of a scam Online Purchase
When I set up the service I told the office the vent was on the roof, they did not tell me of the 10’ rule nor say it would cost more. It took him 2 min or less to run the brush down the vent. Which I don’t feel did an adequate job. He also left lint all over the roof to blow into my and the neighbors yards.
Later that day, when I received the invoice via text he charged me $351 vs $79, I did not agree to the higher charge. When he was preparing the invoice he never showed it to me nor I was never asked to sign it. I looked at my credit card bill and saw a charge for $351 was payable to 2BURZ TX AIR DUCTS +18888510946 US versus Masters Dryer Vent Cleaning Services, who I hired to do the job.
As I am writing this complaint I don't see their address listed on the invoice or website.