MorConnect Reports & Reviews

MorConnect Reports & Reviews (16)

Scam!

Back in October 2022, a person of color came to our door as representative of Government of Ontario's program to protect hydro consumers from exorbitant charges and get refund on bills already paid. Us being naive, new immigrants belived him. He asked us to call a number to accept terms to get benefits. There was no mention of any charges, ever, on our part, just us getting refund and lower bills within 2-3 months. However, after this, starting 1st of every month we started seeing a charge of $33.84 on our bank account by an entity called "Energy Canada HC". We searched for it and found their website hosted on a blogging platform, which seemed fishy. We called them but it wasn't answered. This made us realise we were getting scammed We went to our bank to reverse the charges but they said I have give pre-authorisation for this, which I hadn't. So to ultimately stop this fraudulent charge, we had to forfully close our account. However, following this, immediately on the 2nd of the the following month we got a call from a billing vendor of company called MorConnect Inc. who were charging the money. On being asked why was it charged, they mentioned it was "Carbon Offset". Now we are living in an apartment building run by REIT, we don't own any house, so we are not having any carbon emission from use of a furnace. Also, till date I have seen no contract between myself and company. When I am not buying or doing anything with them, why and for what should I pay? We are naive, new immigrants to this country, who have come here to be part of a developing country, not to be scammed by such entities who think this their right to squeeze us. We are now too scared to even talk to any representative from that company as you never know they might reconstruct the call audio for their benefit to further scam us. Looking at all the other complaints about this company of similar nature it seems this seems a pattern. We are further contemplating over the process on how to protect us.

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Enbridge Utility Bill

Could not believe that I was that naive in thinking that a door to door person representing Mor Connect / Enbridge wasn’t a scam. Please do not fall for this at all! I was fortunate enough to track them down and gather all of my paperwork back and within 30 minutes of them leaving my home, closing the bank account to which had been on the documents that I signed.
Accusing this Savannah girl of it being a scam, and she handled it really well. This happened in Guelph, reported to the police already

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Hello, I’m also one of the customers who was misled by morConnect’s scam. I’m trying to get connected to more people who have experienced the same or similar fraudulence to seek legal assistance together. Please let me know if you would like to stand together to fight for our rights. I will send you my personal contact if you are interested.

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Utility bill

I also gor scamed by girl named sawanh and her fellow black guy.
I signed a contract. I close my account when i realized it’s fraudulent but my gas bill is almost double than usual i dont who to contact to resolve this.
Thanks

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$8,000.00 plus scam to a blind person

2022 May a girl Savanah with a Guy went door to door in Streetsville offering $25 offset my Embridge Bill.
She is a lier and commits fraudulent crime to every home owner naïve who is vulnerable and wants the credit of $25 for the last 6 months which is what she says.
Now I Have to pay $8,000.00 plus to CARBON LESS INC. because they a order of registration on my property
means this is for 5 years or a monthly payment for $121.00 plus.

How can we gather and claim this fraud to many people?

CALL THE POLICE IF YOU SEE THESE PEOPLE AT YOUR HOUSE.
647-375-6659 Savanah

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Hello, I’ve also had this incident happen to me and still have the number saved. It matched the one you provided below, they were claiming to be from Toronto Hydro. I wasn’t able to get the paperwork back but I had a gut feeling the same night and closed my account because everything seemed fishy. She was saying that she was gonna call someone (I don’t remember what she said exactly) but she said that all I had to do was respond yes to everything. Which my naive self unfortunately did. I wasn’t charged anything since I closed my account right away but they sent me a letter on the mail asking for money and that if I didn’t pay, they’ll report to equifax. I’m adding a photo but blurring out my information. The issuing letter is apparently from Collection Group of Canada but it also mentions morconnect in it.

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MorConnect scam

MorConnect is a total fraud especially those who come door to door and try to sell their products/ services. First of all, they claim that they are representing Enbridge and lie their heart out about everything.
When you realize you were scammed, you will be left wondering is this even possible? I was duped to sign a contract with morConnect, a company whose name I have never heard of. Their phone call is another scam. Just like the other person said, the lady who speaks over the phone speaks in a language which is totally unknown to you and the scammer who is the representative translates it to you according to her convenience. But when you call to dispute this issue, they play a recorded conversation of you and the phone lady. But now, she will be speaking in clear English and they make it seem like you agreed to all their clauses. Not sure what they do, to make it seem like this.
Beware and its better not to open the door to such people as they may come up with new ways to continue their scam.
The scammer gave her number which is 647 375 6659. She may have changed her number by now, anyways.
I will be happy if my post is helpful in preventing anybody from getting scammed.

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+10

Hello Hema,
Same thing happened to me last June. I did not notice that money is being deducted from my account until this January. How do I handle this now? I have put a stop payment through bank for this. Also, reported to BBB but they are not willing to cancel the contract. Any advise would be helpful.

Thanks,
Divyesh

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This is exactly happened to me recently. Same phone number and sales person. I signed the documents without reading as per her it is just yes or no and nothing much. I asked her several times if it's free and assured me it was free. I gave my debit info. for pre-authorized as per her there is a rebate from enbridge. I can't beleived there is such a thing here in Ontario. Where can we file a complaint about this matter? Thank you.

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WORST COMPANY EVER

This company is a FRAUD. DO NOT sign any documents stating that you will be getting a rebate. Instead you will be receiving an monthly pre authorized debit for $35.00 or more! A representative for MORCONNECT came to my door. Discussed a $25 rebate and NOTHING more! Now I am being told I will have to pay a penalty OF $456...$8 for every month remaining on a contract that I never knew I entered. I just had to pay funerals expenses due to a lost because of COVID. Now these people want to take the little money that I have. Please people...if they knock your door. Tell them to GO AWAY!

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Be Aware!! Complete Cheating!

One Day Morconnect Representative came and told me that they are helping to reduce the Carbon footprint and it will not cost me extra, it will be part of my Energy bill and there won't be any increase in my bill. I felt good to be part of contributing it to the environment when someone is doing their part. After 2 months I received my first bill including Tax 39$CAD was added to my energy bill. I called them and asked them to cancel they said it is already late and asked me to pay the Penalty for Early Termination fee of 450CAD. They record only what customers agree and don't record anything their representative told us about the plan. Be careful and be aware!

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Morconnect provides top-quality smart home products such as air conditioning and heating system. amazing services...! Our objective is to protect all of Canada's homes safe and secure through Smart home technology across the country.

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morConnect helped me reduce my bills in an amazing way. They took over my water heater and heating maintenance plans plus gave me a free smart home upgrade. Good people with good management
I recently got my home upgraded with smart home products. I received the nest thermostat, nest doorbell, carbon monoxide and smoke detectors. All products connect to your phone which is very convenient. Definitely would recommend getting your home upgraded with these products!1

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Scammer's phone +18888800480
Country Canada
Type of a scam Utility
Initial means of contact In person

Morconnect rep on my door tried to sign me up on a 60 month agreement covering some hvac service and other service which cost around 75$ per month. With out even telling me that am signing up for their service. Rep came to give me 25$ energy credit per month on behalf of enbridge. All fishy be careful before sign any agreement!

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Scammer's phone 1888-880-0480
Scammer's address 50 Burnhamthorpe Road West Suite 701 Mississauga, Mississauga, ON L5B 3C2, CAN
Total money lost $900
Type of a scam Home Improvement

I wrote this for my friend.

There're two sales men knocked her door on July,2019. Claimed they work for Enbridge(which is not).Told her that she's eligible for free smart thermostat. She refused first time, but they came again the other day, tell her everything is free. Finally My friend said yes. They even go on to install 2 smoke alarms and attic insulation, and told her it's free!

They asked her to signed a work order(actually is contract). And they call the MorConnect company to confirm it, but they told my friend that the phone call is confirm with their company they finished all the installation. Now my friend received bill $124 extra each month, from a company called Skymark. The bill is together under Enbridge bill. My friend is devastated!

I googled MorConnect company on line, on the "Better Business Bureau" website, there're 15 complaints for this company in the last 3 years, I opened those complaints, there're couple of cases just like my friend told me, there're sales men went to their house knock their door told them they're eligible for free smart thermostat, and those people signed contract that they don't even know!

I also fund a article wrote by Global News reporter Sean O'shea on Feb 7, 2019. Which is a senior lady name *** *** singed a contract that she is not aware of, cost her $3500 for smoke alarms and door bell? The two sales lady pretend they work for Enbridge(which is not). The company behind this, is MorConnect.(detail, type MorConnect Inc, you'll find article:Consumer SOS: Home smoke alarms and doorbell? that's $3500, Please....). There's video you can watch also.

Another one on line is CTV News, wrote by Katherine Declare on May 2, 2019. A scarborough resident name *** ***, who doesn't have job at the time. signed contract with MorConnect, cost her $146 each month! But she was told there would be a small monthly charge, that rebates and energy savings would cover it.(detail you can find online, toronto.ctvnews.ca/better-business-bureau-issues-warning-bout-door -to-door-sales)

I don't know how to explain my felling now, MorConnect company did same thing to so many consumers over over again, why they still exists! People won't google this company if they don't have experience with them. I think government need to do something to this company to protect consumers. I know there's "door to door" consumer protection law effected on March,2018. But like Morconnect company, they will continue send sales knock people's door, pretend they are from another big company(like Enbridge), people will believe them. like some of the complaint said those sales call MorConnect company to confirm the contract, people said yes to the contract, but they thought they singed work order!

Morconnect company are targeting consumers like senior, *** ***, single mom like my friend, unemployed like *** ***, ( include people who went complaint on Better Business Bureau website). None of them are deserve this! If this company is not close. there will be more consumers become Victims

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+11

Same problem here

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MorConnect Contacts

MorConnect associated photos:

View Photos

Phone:

+1 (888) 880-0480

+1 (647) 375-6659

Website:

morconnect.ca

E-mails:

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