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Negotiations Department

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Negotiations Department Reports & Reviews (148)

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I received a letter from “Negotiations Department “…stating RE: Discover, Wells Fargo, Bank of America, Capital One, Amaerican Express. They stated in the letter it was in regards to a credit settlement. No info. given as to what this credit settle ment was … it only listed a Notice Number; a Notice date of 4/6/2022 and a contact number of 888-822-9247. It also said Failure to respond and making my min. Monthly payment will likely result in interest accruing on my unsecured credit balances at an unreasonable rate/penalties. It also listed a “PROGRAM EXAMPLE” of my payment …please see attached photo of this letter. I have been warned of scams like these and WILL NOT CALL THE 1888 number…

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What settlement? This is a total Scam! They don't even have a company name. They lure in by showing . . .
RE: Discover, Wells Fargo. Bank of America, Capital One, American Express as the headline. Then they threaten you with " ** Failure to Respond ** ", and threaten you with interest and penalties. Don't fall for the Scam tactics.

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+10
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Simple while window letter. Correct Address. **Failure to Respond**
Example Payment.

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+12
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Got the same exact letter yesterday and reported it to BBB

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Got the letter in the mail today. In fine print at the bottom had a Texas PO Box address.
The amount next to credit card debt was over $20k which, my only card doesn’t even have that much of a limit.

Do better scammers.
No company info. Blank envelope.
The bot responding to everyone. How can anyone qualify for something they don’t have.
Again, Do better

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I got the same letter and now have been contacted by a debt collector. They are very intimidating. Nothing shows up on my credit history, but they come at me with hey you had an account with this company pay up or we are going to file a lawsuit and garnish your wages. How do I know someone didn't use my SS# and opened an account. These are going back to 2008. Now mind you I HAD NEVER RECEIVED ANY STATEMENTS saying I owed money, but they pushed me into a $4000 settlement, now I have a 2nd one. If these are not showing up on my credit report how can we see where these debts they say I owe are coming from?

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It's a scam. If it's not on your credit report, then the account does not exist. Meaning you owe nothing.

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Received a letter exactly as the other people who reported. No Company name on the heading as to who it came from as well as the envelope. Scam

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+3
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WATCH OUT FOR THIS SCAM

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+1
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Received this in the mail. No real company is listed on the letter.
Scam

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+16
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I got the same exact thing today. This is mail fraud which is a crime, yet 2 months since you got yours people are still getting one in the mail.

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Here is the one I just received

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I received a letter from NEGOTIATION DEPARTMENT, asking me to contact them to negotiate adjustments of my credit accounts. I do not have credit lines with none of the banks mentioned. The letter does not have a Company name, address, nor email address, just a phone number 800-983-4057.

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+10
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When viewing the attachment you can see the letter was telling me to contact them at 800-983-4057 within 10 days regarding the adjustments of my credit accounts. And told me if failure to do so what would happen. All of the info they listed is completely false. Their tactics, apparently is to make me call them thinking I need their assistance and get credit card information from me.

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+4
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Received a letter via USPS that said Negotiations Department at top regarding adjustments to my credit accounts. They said I should call within 10 days concerning making minimum payments. I don’t have any outstanding credit debt!!! Sounded like a scam and after hours of researching (not calling their number!), I found that it is, indeed, a scam. Please keep this in your files. Apparently, it has not been reported to you because I called a local ScamPulse.com office first thing and they did not have any information on this particular scam. Wanted you to have this in order to warn others!!!

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Looking at others posts they now have an ambiguous number for your balance instead of a nice round 20k
Evolving scam

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+3
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"Failure to respond"
A disingenuous attempt at scaring people into using their "services"
Unfortunately for them, this type of scam mailer is illegal in my state according to the attorney generals office of consumer protection here, and maybe they should read EVERY states laws before sending this garbage out. They CANNOT do 1 single thing to you if you do not respond. If you do, they will proceed to rip you off quickly. Oh...and they tend to send focus their attention on the elderly.
You would think they would have learned when they were SINA, which was sued out of business.

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+3
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If they were sued out of business why in 2022 are people still receiving these scam letters?

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I got the same letter. Vague and implying I owe a bunch of creditors with no way to respond other than calling 1 800 983 4057.

If this company was on the level, there would be better identifying information.

Been reading through these complaints and I keep on seeing a "plant" from the company named "Christian Conciatore." I'm calling them a plant because anyone taking the time to defend that company has no business doing so unless they're associated with it.

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+8
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Anytime we get mail from people that hide their business information, we have our doubts about them. So some research was indicated. To that end we searched the FTC Literature and found this:

"LAST UPDATED: FEBRUARY 13, 2018
Federal Trade Commission, Plaintiff, v. United Debt Counselors, LLC, a limited liability company, formerly known as United Debt Services, LLC, also doing business as Department of Negotiations; David Melrose, individually and as a member of United Debt Counselors, LLC; Kirk Lanahan, individually and as an officer of United Debt Counselors, LLC; Corinne Maples, individually and as an officer of United Debt Counselors, LLC, Defendants
FTC MATTER/FILE NUMBER: 142 3184
CIVIL ACTION NUMBER: 4:17-cv-00143
ENFORCEMENT TYPE: Federal Injunctions
FEDERAL COURT: Eastern District of Texas"

https://www.ftc.gov/enforcement/cases-proceedings/142-3184/united-debt-counselor...⇄

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This is the second notice I’ve gotten from negotiations department saying for Discover Wells Fargo bank America capital one American Express I don’t owe any of these credit card companies there’s no return address it
Negotiations department

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+12
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I received that same exact letter but with the date 1/25/22. I looked up the phone number and knew instantly it was a scam when it said clove something and wow I just noticed the date is wayy behind

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Those creditors that are listed are just examples of creditors that the company works with. This is a federally regulated debt settlement mailer going to you because you were flagged as eligible.

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Just opened this letter this morning—gave me a better jumpstart than caffeine for a minute. It seemed scammy, so I googled the phone number, and came across it here. Read a lot of the other reviews, and immediately saw through the letter.
Credit Statement Scam

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+10
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You seem ill informed of what the letter is saying. It's letting you know that you're eligible for a federally regulated debt settlement program that would completely eliminate the interest and depending on the creditor it could lower the balance that you currently owe.

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I got a letter in the mail supposedly from "Discover, Wells Fargo Bank." My American Express card only has a $500.00 credit limit. I do not have any other cards mentioned in this letter (Target, Discover, etc.) and I had never borrowed $20,000.00 except my mortgage, which I am current on. So I bet this is a scam.

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+1
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I received this letter today & it looked very unprofessional so I looked up the phone number & “negotiations department” and found this page. It seems like everyone receives a very similar letter. I’m glad I googled the details first. I attached pic of letter I removed personal information
Scam Alert! ?

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Unfortunately not everyone receives the letter. It only goes out to people that qualify for a federally regulated debt settlement program because they're carrying at least $10,000 in unsecured or credit card debt

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Never called

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+5
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Received random letter about some loan only had the 800 number no company name or return address.
Received scam letter with no return address.

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+7
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I got one too but a different phone number. 800-490-7488
My letter looks exactly like the one epapa217 uploaded.
I don't even have unsecured debt for the amount on this letter nor do I need any kind of settlement scam company claiming to be from a negotiations Dept sending me letters constantly.

To Abigail... I didn't refi but I recently bought a house 6 mos ago.

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It's not a loan it's a debt settlement program. There are multiple enrollment centers across the country qualifying people into these federally regulated programs, that is why you won't find a specific company name on the letter.

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I got the same letter . PO Box is the same too: PO BOX 850177 Richardson TX 75083. I wonder if the post office has the PO Box owner’s name, these people need to be stopped! They are sending out fake letters, gullible people are falling for them, and sending money to this “debt consolidation company” and the money is getting stolen, not send to creditors. Do NOT send them ANY money!

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I just got the same exact letter from PO Box 850177, Richardson, TX 75083. Did anyone just refi before this? I'm thinking the company I refinanced with let go of some of my information. Please respond whether you did or not?

Thanks!

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Negotiations Department Contacts

Negotiations Department associated photos:


Address:

5549 Ft. Caroline Rd. #211 Jacksonville, Fl 32277

Phone:
+1 (888) 381-0949 1 1
+1 (888) 907-5573 0 0
+1 (800) 953-6593 0 1
+1 (888) 256-3530 0 0
+1 (888) 491-0422 0 0
+1 (800) 641-3277 0 0
+1 (888) 381-0946 0 0
+1 (888) 705-2261 0 0
+1 (866) 413-3736 0 0
+1 (619) 541-6292 0 0
+1 (888) 253-2026 0 0
+1 (888) 381-0958 0 0
+1 (888) 381-0951 0 0
+1 (800) 913-6689 0 0
+1 (877) 271-8535 0 0
+1 (866) 377-7968 1 0
+1 (866) 431-8611 0 0
+1 (617) 259-6525 0 0
+1 (888) 491-0403 0 0
+1 (888) 427-7580 0 1
+1 (888) 323-2893 0 0
+1 (800) 977-9469 1 0
+1 (866) 745-7368 0 0
+1 (661) 438-5594 0 0
+1 (855) 921-4484 0 0
+1 (800) 953-6513 4 0
+1 (800) 983-4057 13 0
+1 (800) 490-7488 0 0
+1 (800) 764-8965 0 0
+1 (800) 576-2172 0 0
+1 (800) 544-4407 0 0

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