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Norton Imposter

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Norton Imposter Reports & Reviews (84)

- Littleton, CO, USA • Oct 23, 2024
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They sent an email regarding my Norton account. I responded & within a minute he had control of my computer. He locked me out so that I couldn't stop him. Then he wanted me to enter information to get a refund & added numbers to the amount. So to fix it he wanted me to wire transfer the over amount to a bank in Thailand. When the wire transfer was blocked due to suspicious, fraudulent activity, he gave me the customer service number for my bank to call them & tell them it was for a medical issue for a family member. This happened twice. Once I got over the frustration, I realized that it was a scam. Then they started threatening me. I called my bank & changed my password & when he called me back I demaneded access to my computer, which he had locked me out of. Once in, I deleted the apps that he had downloaded, which made him mad, & then I hung up & immediately shut down my computer & blocked his phone number from my cell. But then he started calling me on my landline & threatening to empty my bank accounts & trash my credit & stealing all my personal information. Unfortunately, he still had me locked out of my computer, so I had to take it in to get it wiped. Now someone saying they're from the ScamPulse.com is trying to contact me & I'm not sure if its legit.

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- Cleveland, OH, USA • Aug 13, 2024
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I received an email that looked like an invoice from Norton. The invoice was for $249.99. I called the number and he told me he was a hacker and a scammer and that he had all of my information. I hung up and called my bank.

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- Bogata, TX, USA • Jul 10, 2024
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He identified as customer service for norton virus software

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- Newberg, OR, USA • Jun 20, 2024
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I received an email with an invoice that appeared to be from Norton. I had not purchased the product and called the customer service line. Through the process of canceling the product they accessed my computer taking remote control and had me login to my bank account. It showed that money had indeed been deposited. After several frustrating minutes and directions, they gave me which included buying a gift card to refund money they had overpaid me.. I hung up on them them and immediately checked my bank account. The money that had been showing when I was online with them was no longer there.

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- Dickinson, ND, USA • Jun 15, 2024
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Norton antivirus billed for a subscription that has been cancelled for over 3 years, then refused to refund.

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- Ford, KS, USA • Jun 06, 2024
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Attempted to let me know my Norton anti-virus had been Renewed and if I did not authorize this charge click the link below

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- Minneapolis, MN, USA • May 30, 2024
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Received an email stating I had Auto-Renewed Norton Life-Lock for $499.99 due today

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- Olympia, WA, USA • May 29, 2024
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Auto-renewal

Invoice #R6DG#94265/SUSU6

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- Cleveland, OH, USA • Apr 30, 2024
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My husband received a email from Norton saying they took money out of an account he has no idea of, and attempt to try and have him download an app to get more information. Trying to get him to give them money. They have cursed at him and kept him on hold and he heard nothing but breathing and talking in a foreign language.

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- Lynden, WA, USA • Apr 03, 2024
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I received an email from this company, I called them, a man with a very heavy accent answered and told me that I own them $396.50, because I ordered their service (anti-virus subscription, I told him I never ordered anything from them. He became hostile yelling very upset, demanding to pay this amount of money, I told him I think his scam artist and I going to report to ScamPulse.com he hangs up on me.

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- Redmond, WA, USA • Mar 11, 2024
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They attempted to take the same amount a few months ago but I turned them into my bank as a scam. They use the ploy of owning a laptop or PC to bill for their services. I called the 434 202-6242 number on 03/11/2024 and they asked if I own a laptop or PC. I said no. I told him to remove my info from their database. He got quiet. I said im turning you into my bank for fraud and reporting you to the bbb. He used profanity and called me nasty names

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- Cleveland, OH, USA • Mar 01, 2024
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My husband received an email from Norton on 2/29/2024 that stated 'We sincerely thank you for your continuous trust and support in our services in the past year. We are reaching out to inform you that your annual 360 Deluxe has been renewed successfully on February 29, 2024 and your account will be properly charged $349.78 for all in one protection for up to 5 devices including a security VPN with back graded encryption, a huge 75gb cloud back-up to help prevent data loss, safe can for PC and more. Thank you once again for choosing us.' It included an invoice and account ID number. The contact number to call was 877-221-1430. My husband does not have this service. I called and spoke to a man with an Hispanic accent. I asked him who they were and what account they referring to. He got upset and told me not to call there anymore and hung up.

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- Roanoke, VA, USA • Feb 08, 2024
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got an email saying Norton was going to charge me over $600 for some premium product.

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- Alamogordo, NM, USA • Jan 25, 2024
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24 Months-Desktop/Laptop Service, Which I did not order-when I call the number the person wanted to get access to my computor-told him that this sounds like a scam and will contact the BBB.

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- Strongsville, OH, USA • Jan 23, 2024
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received an email stating my norton product had been reordered for my laptop for 499.00 for pc protection. It stated to call 1-877-377-0127 to report if I did not order this which I did not do.

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- Elmwood Park, IL, USA • Jan 11, 2024
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I keep getting confirmation that I purchased Norton Deluxe with my PayPal account and I never sighted up for that. I am blocking this email address and asking for you to help shut this fraudulent account down.

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- Eighty Four, PA, USA
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Received the email and was immediately suspicious, I called Norton (with a number that I looked up), they said that the email did not come from Norton. The tech claimed that their emails would contain their name: Norton

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- Butler, OH, USA
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I have received 2 suspicious emails stating that my Norton 360 Antivirus Protection Plan subscription has been renewed. I have no computer. I have no protection plan. It says the transaction will appear on my account statement. So far there has been no charge on any account. There is a number for customer service, but nobody answers. Even the address on the email suggests a scam. It's not a valid address.

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- East Hampton, CT, USA
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Received and email from a Pamela Sellers (email address did not match name, nor was it from Norton), which had a subject of "Celebrate: Your Order Confirmation Has Arrived! 720955677." I opened the email thinking it may be something I ordered but quickly saw that it was from a Norton Imposter. Without clicking the attachment I was able to see it said "Norton" at the top. I did not download/open the PDF to attach here as I was unsure if it was infected.

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- Cleveland, OH, USA
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See below, they asked me to login to my computer to download a form to cancel a product I didn't purchase.

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