Norton Imposter 2024 Reports & Reviews

Norton Imposter Reports & Reviews (84)

Victim Location 83705
Type of a scam Phishing

Despite all kinds of indicators, I fell for the following email. I did not loose any money and was able to block them from getting into my bank account but I did let them into my computer. (Guarantee I will be more cautious in the future).

The email received:

Norton Billing Team

Dec 10, 2021, 10:16 AM (4 days ago)

to me

Your Order Summary are as follows:

Invoice Number : 711IA07ZZHZ

Net Amount Paid : $ 349.99

Client Number : rijr035

Hello Customer,

Thank you for subscribing to Norton 360 Premium Annual Plan. Your charge of $349.99 was processed successfully.

Please allow atleast 48 hours for this charge to appear into your account.Auto Renew for your current plan is enabled.

Thank You for Trusing Norton.

What we are offering you to make your experience better

? Automated tools that help improve performance for resource-hungry apps and free up bandwidth while you’re browsing

? If you want your Windows operating system to work its best — with fewer crashes and errors — let us routinely fix your registry.

? Get technical assistance and peace of mind from our dedicated team and support knowledge-base

Contact Norton Support for Assistance regarding your purchase or any technical help -

Member Services & Support: +1 833-3572-731

----------------------------------------------

Regards,

Norton Helpline No.: +1 833-3572-731

© 2021 NortonLifeLock Inc.

Useful

Victim Location 75126
Type of a scam Phishing

I received an email stating my Norton subscription was renewed for $368.24. I don't have Norton, but I did in the past. It sated if I wanted refund to call this number 888-593-2270, a David Anson and said I needed to apply for my refund online. He walked me through some claim form then he asked me to go to my bank account to see if the money was refunded. I did but no refund, then he asked me o download some weird ID Nor95 number immediately I logged off my bank info and shut my computer down. This guy began to call me stating " why did you shut your compute down. Turn it back on I'm trying to help you. Turn it back on now so I can help you. I blocked his number and notified my bank just in case.

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Scammer's phone (928) 788-0952
Scammer's email [email protected]
Victim Location NY 10701, USA
Type of a scam Tech Support

Hello,

I called the number listed below,

A man named Jacob answered

When I asked why I am receiving these emails he was unable to answer.

When I said I am reporting this as fraud he replied, “**** ****.

This information will be forwarded to the Better Business Bureau and the Federal Fraud department.

Useful

Scammer's phone 18885204363
Scammer's address [email protected]
Scammer's email [email protected]
Victim Location CA 90015, USA
Type of a scam Online Purchase

They sent an email information about a renewal and to call back to cancel. Then in order to cancel she asked (English accent) to download an app called anydesk and that’s when I realized she was a scam. She wanted to get on my phone.

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Scammer's address CO, USA
Scammer's email [email protected]
Victim Location CO 80120, USA
Type of a scam Credit Cards

This is the second of two email invoices that I received. It claimed a renewal of Norton 360 Protection for one year in the amount of $331. I never order such product.

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Victim Location 75043
Type of a scam Fake Invoice/Supplier Bill

Got another email from Norton saying there was a charge for a 2yr. renewal subscription. Same process, different company. They want access to my computer to cancel and refund me. I checked my bank and no funds were taken, and I never signed up with Norton Security, so I knew something was not right. The only contact info. I received was this number, 888-217-5260. There's not even an email on here or any other way to contact them.

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Scammer's phone 502-264-8361
Victim Location FL 33777, USA
Type of a scam Tech Support

False auto renewal sent email Oct 2 2021 said they were Norton. They were not .

Received email stating that they were Norton. I had been changed auto renewal for $505.87. AND that I could cancel renewal. They accessed my computer and froze it up. I have no access into my computer. After they started getting rude with me I hung up and called Norton. Norton said it was not them. Now I have no computer because I cannot access it. And the scammers locked me out of my computer and have access to my information for identity theft and more.

I have No access to anything. They removed the original email too.

Useful

Scammer's phone 1 ( 8 0 8 ) - ( 4 3 1 ) - ( 5 5 1 1 )
Scammer's email [email protected]
Type of a scam Tech Support

received fraudulent email from a fake norton account

Dear Valuable Customer,

Your 1 Year of NRTN Subscription has been successfully renewed and updated.

* The on account payment will be shown soon within next 2 to 4 hours

on your Account Declaration*

_PRODUCT INFORMATION_

--------------------------------------------------------------------------------...⇄ />
Invoice ID : KHSHJ6DLM

Item Name : NRTN Total 360

--------------------------------------------------------------------------------...⇄ />
Command Date : 6th October 2021

Lapse Date : One Year from the Date of Purchase

--------------------------------------------------------------------------------...⇄ />
Sum : 359.69 USD

Payment Mode : AUTO-REPAY

* If you want to claim a REFUND then please feel free to contact our

Billing Department as soon as Possible.

You can reach us on +1 ( 8 0 8 ) - ( 4 3 1 ) - ( 5 5 1 1 )

Regards,

Billing Department

Useful

Victim Location 89521
Type of a scam Online Purchase

I received an email thanking me for purchasing Norton Software to the tune of 395.00 stating it had been paid by my checking account debit - the email had Better Business Bureau Logo at the bottom and another agency I cannot remember. It stated my account # and a phone #. I called the phone # and a clerk answered, Did not say NORTON, just asking how he could help me. I informed him that I received a notice from his company stating I had purchased this product and he said do I have an account #, which I gave him from the email. He told me to wait just a moment while he looked it up. He came back to me a few moments later and stated how could he help me, and wanted my phone #. I told him I did not purchase his product and mentioned that I was going to call the Better Business Bureau and my bank and he told me he was the Better Business Bureau. I told him - "you are definately not the the Better Business Bureau" and he hung up on me. I went back to look at the email and it was gone!!!, How did he make that happen????!

Useful

Scammer's phone 8128984155
Scammer's address [email protected], FL, USA
Scammer's email [email protected]
Victim Location FL 33147, USA
Type of a scam Tech Support

These people are scamming stating I need to cancel my subscription with Norton on my computer they are asking for 349.99 in order for me to cancel I need to download something to my computer. When you call the 8128984155 number they answer the phone not addressing what type of business I’m calling . They sent me an invoice with my name and receipt number . These people need to be stop God forbid they call and elderly person and damn them ..

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- Reno, NV, USA

Scammer's phone +1(888,683,1197)
Scammer's email [email protected]
Country United States
Victim Location NV 89506, USA
Type of a scam Phishing

I received an email to renew an annual subscription that I don't know see attached email :

Barett Joseph

Aug 10, 2021, 8:27 AM (1 day ago)

to ****************, bcc: me

Dear member,

Your subscription for Norton protection has been successfully renewed and updated. The debited amount will be reflected within next 24 to 48 hr on your account statement.

PRODUCT INFORMATION:

Invoice No. : NR589623

Product Name : Norton

Order Date : August-10-2021

Expiration Date : 1 Year from the date of purchase

Prices : $467.16

Payment Method : Auto-Renewal

If you wish to cancel this subscription then please feel free to contact our accounts department as soon as possible.

You can reach us on +1(888,683,1197)

Billing Department

Regards:

when I call them they requested that I open google and go to go to the website : refund7860.webs.com

on this web site they request all the bank information or Paypal account information.

So I turned them off.

on the other hand, the telephone conversation was very bad connected there was a lot of background noise that you can not hear them well

Useful

Victim Location 53118
Type of a scam Tech Support

do not be as dumb as I was. The Norton Billing email looked very real. When I called they started requesting info I did not want to give out for my bank they told me there was another way I could do it by using paybis.com. This is a site for exchange of money for crypto currency. I did sign up for the account but would not give credit card info and hung up. After that I could see they were going through my cell phone. I immediately put a hold on my bank account info but now feel threatened. Luckily I do not do any banking on my phone but I'm sure they can gain access somehow.

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Victim Location 21210
Type of a scam Tech Support

I received an email from the "Norton" company says that I had authorized a renewal for a NORTON product. I NEVER DID and DO NOT A USE A NORTON PRODUCT. A SCAM!. The phone number listed doesn't answer as it is invalid!. See Below:

________________________________________________________________________________...⇄ />
Norton

Your Invoice Number : AWS098882

Receipt number : DD-4692

Customer ID : BW-99955

?

Dear XXXXXXXXX

?

Thanks for using our service, as per the agreement you've authorized us to charge 497.67 USD from your registered account for the auto-renewal of your subscription for the next 5 years.

If you are unaware of this subscription we Request to contact our customer support +1(805) 912 3546

Kind regards.

If you have questions or concerns.

Order date: 07/15/2021

Thank You

Team Norton

Help Line Number +1(805) 912 3546

?

Note: This is a system-generated email, Please don't respond via email. We would be unable to help you.

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- Littlerock, CA, USA

Scammer's phone 1 (803) 265-5189
Scammer's email [email protected]
Country United States
Victim Location CA 93543, USA
Type of a scam Phishing

I do not subscribe to Norton following is the email

Norton

Order Date: July 09, 2021

Billing Team # +1 (803) 265-5189

We congratulate you for renewing your annual subscription again.

Your Norton package subscription has been renewed as per your request, your services are now active again.

The amount of $429.95 has been received from you as you have availed for auto-debit service last year.

Your order details are given below: -

Next Renewal Date: July 08, 2022

Product Description: Norton Plus Pro Protection

Mode of Payment: Auto Debit

Product Amount: $429.95

Our pro version lets you secure your personal and financial information from online threats.

We hope you enjoy using our services, and we are here to help if you run into any issues

If you have any issues with this annual subscription or you wish to void this charge, please feel free to connect with our billing team at +1 (803) 265-5189.

Best Regards ,

Norton Billing Team

Useful

- Racine, WI, USA

Scammer's phone 18003277254
Scammer's address WI, USA
Country United States
Victim Location WI 53402, USA
Type of a scam Tech Support

This email is labeled as /user/receipt/invoice with a number attached. It states that my “subscription” is turned on and will be renewed on 6/24/21 as per plan policy. IT SAYS:

You have subscribed for a annual/maintenance. Your administrations will be actuated in the following 24-48 hours.

Paid subscription - norton protections for $329.99. NOTE - THE GRAMMAR AND PUNCTUATION ARE INCONSISTENT - THAT’S A RED FLAG.

I DID NOT PURCHASE THIS!!!! THIS IS A SCAM!!!!! DO NOT CALL THE NUMBER, THE SCAMMER ON THE OTHER END WILL ASK YOU TO USE YOUR KEYBOARD TO CONNECT YOU WITH THEM AND THEN TAKE YOUR INFORMATION.

I called the ScamPulse.com and the rep told me to file this scam alert to let others know NOT to GIVE OUT YOUR CREDIT CARD OR BANK NUMBERS, I ALSO CALLED MY BANK AND ALERTED THEM TO THIS SCAM ALSO.

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Victim Location 53211
Type of a scam Fake Invoice/Supplier Bill

I received an email stating that MY SUBSCRIPTION FOR COMPUTER PROTECTION HAS BEEN SUCCESSFULLY RENEWED & UPDATED. THE CHARGED AMOUNT WILL BE REFLECTED WITHIN 24 TO 48 HOURS ON YOUR A/C STATEMENT.

NORTON 360 INVOICE #NN45-F6DW-85RF $499.96.

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- Phoenix, AZ, USA

Scammer's phone 1-833-659-2475
Scammer's address AZ, USA
Scammer's email [email protected]
Country United States
Victim Location AZ 85032, USA
Type of a scam Tech Support

I feel this is a very serious scam and the people doing it are using the Norton Security company name.

Today I received an email, which was attached to my tweet.

On the email it makes it look like a renewal to a Norton subscription has been completed in the amount of $350.86 which I did not have in my account nor did I authorize.

I used to have Norton security software and recently got a new laptop that did not have it installed on it. With craziness of Covid in 2020 I couldn't remember if I did have a subscription that was going to automatically renew and because I had a new laptop I didn't have all my previous files on it to check and see.

The statement that they sent me said that I would be charged within 24-48 hours and if I wanted to cancel I needed to call them. So I did.

I spoke with a man who had an Indian accent. He sounded like he was working out of a call center and I could hear a lot of talking in the background.

I told him about the email and that I didn't authorize a subscription renewal and that I needed help to cancel it.

He asked me different questions about my previous subscription and I explained that I had a new laptop and that I wasn't sure when I had Norton last but that I was using a different system for this new device.

He asked me to download a software, which I did not understand at the time was a sharing software. He told me the reason I needed to download this was because it would give me an ID code that he needed to cancel the subscription.

I foolishly did this and then he said he had to transfer me to another tech service person. This man also spoke with an Indian accent and I could hear the same noise behind him which I thought was a call center.

This man took the ID and told me that he was working on getting the subscription cancelled. Then he placed me on hold and told me that he had to transfer me to another tech.

This third man came on and told me that they would get everything taken care of that all of the funds were going to be refunded to me. Then they asked me if the funds had been actually taken out of the account. I told him that the last time I checked they had not, he asked me if I could check them again.

When I logged onto my bank account I noticed my mouse moving without me and I quickly shut everything down and went in and asked my husband to immediately change my username and password to my bank account.

I then was transferred yet again and by this time, I had figured out that I had played right into their hands for this scam. I was angry and told them that I knew they were scamming me and that I was going to report them to the real Norton Company and also file a report with the ScamPulse.com to report that they were using the Norton Company to scam people so they could get their bank and login information. They tried to assure them that they will with the ScamPulse.com and were in good standing, which I did not believe.

I hung up and uninstalled the software they told me to download and any other software on my laptop that enabled sharing just in case.

I also took other security measures to make sure they could not have any access to my laptop or information.

My husband found online that there is a Norton Security Scam out there where they did the exact same thing.

If there is anything else I can do to help stop them so they don't hurt anyone or steal from anyone, especially trusting people who innocently believe that they are just trying to cancel a subscription they didn't make, I am happy to do it.

This will not happen to me again, but for someone who is trusting like I am of others, they might get them. :(

Useful

- Madison, WI, USA

Scammer's phone 8336752197
Scammer's address WI, USA
Scammer's email [email protected]
Country United States
Victim Location WI 53703, USA
Type of a scam Tech Support

Scammer Admad Krieg indicated receipt of expected money for non-existent Norton computer protection services, noting a sum of $990.90 owed or due. I did not pay it, luckily, but someone else might. Time of occurrence 10:30 a.m. Central Time, May 20, 2021

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Got an Email looking like the example here. First, the email is coming from a Gmail address and Not Norton, so that was the first giveaway for me, then googling the phone number just confirmed it was phishing.

Using the dropdown in the E-mail header you can see it is Norton at G-mail

from: Ivory Hedman
to: [email protected]

bcc:
date: May 7, 2021, 11:15 AM
subject: #MLA2021AJ PAYMENT
mailed-by: gmail.com
signed-by: gmail.com
security: Standard encryption (TLS) Learn more

: Important according to Google magic.

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Victim Location 53212
Type of a scam Fake Invoice/Supplier Bill

BILL#NYM2021KB

Inbox

Ivan Shahan

12:17 PM (36 minutes ago)

to Nortoncustomer58, bcc: me

Dear Consumer,

**Your Yearly Support for NORTON PROTECTION has been successfully renewed and updated.**

The Rebated Figure will be reflected within next 24 to 48 hrs on your account statement.

PRODUCT DESCRIPTION

……………………………………………………………………�...⇄ />
Invoice No. : NYM2021KB

Product Name : NORTON PROTECTION

……………………………………………………………………�...⇄ />
Order Date : 6th May 2021

Expiration Date : 1 Year from the Date of Issue

……………………………………………………………………�...⇄ />
Amount : $312.12 USD

Payment Method : AUTO WITHDRAW

……………………………………………………………………�...⇄ />
If you Wish to claim a REFUND then please feel free to Contact our Billing Department as soon as Possible.

You can Reach us on +1 – (833) – (675) – (2204)

Regards,

Billing Department

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Norton Imposter Reports & Reviews (84)

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