Oasnova Reports & Reviews

Oasnova Reports & Reviews (113)

I posted earlier today that I too was recently scammed by this company... but PayPal has more than delivered on its promise to protect its customers! I called PayPal customer service and after explaining the situation to their agent, she agreed to review my case right then while I waited on hold. Two minutes later I was issued a full refund AND PayPal will reimburse me up to $30 of my return shipping cost. For those who need it, OASNOVA's actual return mailing address is 32 Tiandi Lane, Siming District, Xiamen City, Fujian 361000 CN. I strongly recommend that anyone scammed by this company that used PayPal for their transaction to contact PayPal on the phone. Yet another reason why I will always use PayPal when ordering online!

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I placed an order with this company this month and they are completely fraudulent. What they send you is nothing like what they show on their website. They play games when you ask them for a return slip and mailing address. I filed a dispute claim with PayPal immediately, they have seven more days to respond. Hopefully PayPal will resolve this and I will receive a refund. DO NOT ORDER FROM THIS COMPANY...THEY ARE A TOTAL FRAUD!

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FREELY SUBSTITUTED, POOR QUALITY, HOW DO I RETURN THESE?

GLENNA LUNTSFORD, [email protected]

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You have to email them asking for a return authorization and mailing address which they won't give to you. I don't know how you paid for your order but if you used PayPal, file a dispute immediately and then call them directly. I just received a full refund from PayPal and $30 towards return shipping. They also gave me OASNOVA's return mailing address which I added to their contacts. In case it doesn't show up there their return mailing address is 32 Tiandi Lane, Siming District, Xiamen City, Fujian 361000 CN. Spread the word so we can shut these scammers down!

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I made an order for 91 dollars on October 27. The clothing is garbage! Doesn’t look anything like they show on line! Why does Facebook allow these scams to exist on their website? Can I hold Facebook responsible They don’t have any tags or washing instructions! and their is no way to return or get my money back! Total scam!

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Order 3month ago the took money haven’t received order yet

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I just ordered some clothes off a website called Vergedress and when the payment went through, it was under OASNOVA and the email [email protected]. I did not receive any order confirmation and now I see this is a common problem and a scam. I have also looked at the website styledemo.official which looks very similar to vergedress, so beware of that website also.

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I ordered a couple sweaters from a holiday advertisement on Facebook. The website even had those “This is my Lifetime Christmas movie watching sweater.” I received PayPal confirmation from what turned out to be oasnova with [email protected] as a contact email. I have not received any information from the company, nor have I received what I paid for. This happened with a different company over the summer and PayPal was no help because the company gave them a fake tracking number claiming my package was delivered in or near my mailbox. I ordered a bike for my daughter. It was definitely not IN my mailbox. These scam sites should be illegal to post on our legitimate American social media sites.

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1. I ordered from a website called “ModBuffy”, but the charge from PayPal was “Oasnova”
2. I ordered a dress that was supposed to have a snap in the neckline (so that I could nurse my baby) per the description. The neckline was sewn shut. The description also said that the dress was lined. It is not lined at all and quite see-through.
3. The company offfered my random amounts of money ($3/$6/$10), but would not accept a full return.
4. I put a complaint in through PayPal and the company finally agreed to refund me if I paid to return it and ship it to China ($40 shipping)
DO NOT BUY FROM THIS COMPANY

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Same here! In May the co. told me that because of high demand, there will be a delay, but they will send half my order first. I got the first package, was surprised it came out of China! I never got the second package. After lots of emails (via paypal) and me telling them, they must apply for an investigation at the german postal office (Nachforschungsantrag) because they are the sender, I finally got a copy of the correct tracking number with a signature that is not mine (but in these corona times, postal recipients no longer sign for packages). I applied for consumer protection via paypal, and after waiting months, pp now wants me to report a criminal offense with the german police. This, I read may later cause me to get bills from lawyers in the mail! THIS COMPANY OASNOVA - MODCHERRY is a true scam. The first articles I received were not linen as adverstised and cheaply made, but because they came from China, I did not even attempt to return them because of extra costs. I am SO MAD especially at paypal for ignoring these many complaints.

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I have never received my order from them and Paypal hasn't done anything about my complaint either.

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I ordered 4 dresses and right after sending in my order and paypal payment realized it is a scam

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Same experience. I ordered bathing suits. Received with no packing slip and cannot reach complany to return.

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Wow, all these complaints. Me too! Early April ordered all of these items & paid $68.93. Filed a complaint with PayPal (they are no help at all) in May, they claim on June 16th it was delivered. I did not receive these items. Then I remembered I did get 10 miniature rolls of useless toilet paper. Right PayPal this is what I played almost $70 for.

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Pay pal denied my claim as well with this company. I never received my items. They claimed to have a tracking number but it wasn’t a legitimate one. Oasnova is a joke and so is PayPal!

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Reçu mon maillot de bain en 3 semaines, bonne grandeur.
Je m'attendais à une arnaque, jai été réellement surprise.
Suis très heureuse de mon choix.
Krystine

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I have ordered with OASNOVA on May 12 two pcs of clothing and paid 65.97 Euros (with shipping) and has never arrived.
Below my transaction ID Nr and date.
May 12, 2020 12:13:04 GMT+03:00
Transaction ID: 9776177996383243B
Somebody has to put an end to their [censored].
Mary Sideris

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A order came and it’s not even the kind of clothing I would ware for pj’s no packing slip and charged $ 50.46 I will through the two ugly blouses in garbage shame on you oasnova Christi g people out of there pension I’m 72 yrs old wtf your pigs as far as I’m concerned

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I ordered some items which took 12 weeks to arrive. The trousers are not as advertised and also they do not fit. I emailed for a return address and to arrange a refund and every reply is a fob off and they want photos to try and resolve the problem. The problem is that the trousers do not fit! They advertised as Modcherry on Instagram.

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Trying to return a bathing suit and there’s not a legit contact for them and no confirmation email or receipt in the package. The quality is terrible and took 3x longer to arrive than stated

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Comprei 2 fatos de banho em Maio de 2020 e até agora não há noticia nenhuma sobre o envio. O débito foi feito e ni guem responde a emails nem da informação.

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Le mois de Mai 'ai acheté deux chemises au genoux à 80,83$,,aujourd'hui reçu deux chemises courtes très très larges, tissu très mauvaises qualité,aucune facture ni adresse pour le retour
J'ai contacté le vendeur depuis juin pour le [censored] mais jamais de réponse
Faites attention n'achetez pas les guenilles au prix de marque

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This place is a joke! I ordered two swimsuits Fm this site and have not received my item. I have tried to reach out by email and through PayPal and they won’t respond. Do not order anything through this site

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Oasnova Contacts

Oasnova associated photos:

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Address:

32 Tiandi Lane, Siming District, Xiamen City, Fujian, 361000, China

E-mails:

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