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Online purchase not received

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Online purchase not received Reports & Reviews (118)

- New Castle, IN, USA • Jul 01, 2024
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The add for this product appeared via FB. Looked like a legit item, so I followed the link to their website, Made a purchase and received a notification back. Also, received an email that item shipped and they provided a link that I could track shipping for delivery. Just links me back to FB. Went to their website and put in the number provided and shows no order and item was never sent. Went back out to their FB page, and it appears I'm not the only one this has happened to.

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- Onamia, MN, USA • Jun 30, 2024
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Ordered product that was to be shipped within 7 business days. Tracking info when item is shipped. Emailed them on 6/22/24 asking about my order with the order number given to me when placed. No response. Yesterday My debit card company notified me about $49.00 that Mars was trying to get off my card. They blocked it.

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- Rockford, IL, USA • Jun 28, 2024
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$20 purchase in May 24 for 2 long handle toilet brushes. Invoice showed (unrequested )free membership. Never received brushes. Merchant has illegally withdrawn $49 twice since obtaining bank info. ( 2nd complaint to ScamPulse.com after reoccurring withdrawal)

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- Miami, FL, USA • Jun 18, 2024
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i bought an open box product from there website BARDES.SHOP. i recived a text message that i would it be be here within 8-10 days. After that time had went by no package. when i try to cotact the website and text link no longer worked and there number was online as scammer doing the same thing to others,

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- Miami, FL, USA • Jun 16, 2024
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Placed a TShirt order and never arrived, website does not work

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- Homestead, FL, USA • Jun 16, 2024
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BSLM Clothing is a scam. They offer products and you never receive them. I’ve contacted my CC company to dispute the charge and BSLM clothing told them the product was delivered. My tracking number still shows it’s in pre shipment, awaiting item. They don’t respond to any emails either. Don’t order from here.

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- Keansburg, NJ, USA • Jun 08, 2024
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Never got the order and they told the money but never received the order

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- Lake City, FL, USA • May 28, 2024
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I ordered magic gel pots and pans cleaner for $15.99 on 5/11/2024. They took the money from my credit card but have not sent the item. On 5/25/2024 they attempted to take $49.00 from same credit card but was stopped by my credit card company. I've attempted multiple times to talk to Shop at Mars but only get a pre-recorded message about all the lines being busy and never get to talk to anyone. I've since learned this company is a scam that pulls this same scenario on everyone they have dealings with. They should be stopped as they are fraudulent and straight up thieves. I'm trying to get my money back but it probably won't happen. Somebody needs to go to jail.

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- Miami, FL, USA • May 02, 2024
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Paid for this product never received I contacted support multiple times with the same AI answer last update of shipment it said the product is in Atlanta since 4/25. I contact support they gave me a new tracking and now it says the ring is in NY.

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- Fort Lauderdale, FL, USA • May 01, 2024
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[email protected]

Wed, Apr 24, 12:04?PM (7 days ago)

to me

Hello, dear customer

This is your logistic information

Your package shows that it has been signed for

Order Number: AM238153620CN

Package status: successfully signed (25 days)

Country: China -> United States

April 22, 2024, 22:29 United States [Completed], Completed

2024-04-20 09:27 Fort LauderdaleOut for Delivery, the mail is operating within the country [on the way to delivery], going out for delivery

2024-04-17 20:21 FloridaExpress delivery is ready, the express package is ready for delivery, the international mail is in transit

2024-04-13 10:20 United States To the transit post office, sent to the transfer post office, the express parcel has arrived at the processing center

2024-04-08 19:25 United States DISTRIBUTION CENTER, the express package has arrived at the processing center, and the express package has arrived at the processing center

April 5, 2024, 15:25 Arrived at an overseas destination in the United States [customs clearance in progress], the express package has arrived at the processing center

2024-04-03 11:25 China The airlines are shipping,transshipment to an overseas destination [Airline Departure], international mail is in transit

April 1, 2024, 15:29 The goods are being processed through customs in cleared, China. [Customs clearance in progress], international mail in transit

April 1, 2024, 09:25 China has left the [Shanghai Processing Center], export has been banned, and the express parcel has left the processing center

2024-03-31 14:29 Arrived at [Shanghai Processing Center] in Shanghai, the express parcel has arrived at the processing center

2024-03-31 12:31 Wenzhou leaves [Wenzhou Processing Center], next stop [Shanghai Processing Center], the express parcel leaves the processing center

2024-03-30 18:25 Wenzhou Arrives at [Wenzhou Processing Center], Express Mail Arrives at Processing Center

2024-03-29 18:26 Wenzhou City, China Post has received the mail

======================================

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Thu Apr 25 00:04:47 CST 2024,"onetrezi" <[email protected]>wrote:

Good Morning,

I have been awaiting my purchase since forever. You took my money and I DID NOT RECEIVE my items. Wow this is truly a scam. My attorney as well as the ScamPulse.com will be notified. This is pitiful. The tracking says it was out for delivery on the 20th of April, today is the 23rd.</******************>

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- Miami, FL, USA • Apr 24, 2024
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Sent them $400 to upgrade a Christmas gift to a bigger pair of diamond earrings that we never received

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- Sebastian, FL, USA • Apr 19, 2024
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Order 2024031826812580 I ordered two sofa beds for $95.96. Discount $47.98. $11.98 shipping and insurance. These were ordered Jan 3 2024. Since then they email me x 5 asking me to complete purchase (which I did) now ignoring me and have different email: [email protected]

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- Sudbury, MA, USA • Apr 17, 2024
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Went to https://reptmarts.com/ to buy a common rain frog for my child. The website looked legit and said the frogs were in stock. Upon checkout, there was no direct connectivity to a payment system. I was asked to pay by Apple Pay, Zelle, PayPal etc. and to send a screen shot of the payment. Upon hitting submit, I received an email of the order asking me to make the payment. I was given a phone number 240 698 9289 to make the payment to. I made the payment via Apple Cash. They said they received the payment and everything was legit. Then they sent me a tracking number for a “courier” company. https://azexpresscourierservice.com/.

Subsequently, I received an email from the “courier” company that my package is stuck with the authorities at the Miami airport. I need to buy pet insurance of $499 otherwise the package will be destroyed. That’s when I sensed a scam. The email’s style was same as that of the order confirmation and payment types were also the same. This raised a suspicion that this is an elaborate scam where the scammers have two websites - an order placement website and a fake courier website. They take money through non credit card means (cash) and then they scam further by creating the insurance issue.

At this point in time I texted the store rep’s number and asked about the matter. The reply came that they can’t do anything as they have given the package to the “courier” company.

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- Fredericksburg, VA, USA • Apr 11, 2024
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Never received products and cant get a response to emails and texts

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- Portland, OR, USA • Apr 08, 2024
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This company has been lying to its investors for over a year about production timelines, shipping dates, and more. The shining people on has gone on long enough that no one can initiate chargebacks on their credit cards for reimbursement and there are still no estimated dates for shipment. I paid for this product in May of 2023 being told it would ship first in October, then November, then January, and now finally in April they came clean with the fact that there is still no product and no idea of when there will be a product. I have contacted them repeatedly for a refund and I am being ignored.

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- Sebastian, FL, USA • Mar 11, 2024
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I ordered a gift through this website and the order was supposed to be delivered in 2 to 4 weeks and it still hasnt been delivered. I sent them an email but only got a message I could barely read. They said they were sorry but no mention of returning my money

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- Oshkosh, WI, USA • Mar 07, 2024
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TRYED TO PURCHASE CROWN ROYAL. WAS SUPPOSED TAKE 10 TO 20 DAYS ON DELIVERY. ITS BEEN OVER A MONTH. THEY DONT ANSWER PHONE OR EMAILS.

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- Hollywood, FL, USA • Mar 07, 2024
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I ordered products from this company and never received them. I attempted to contact them and even sent an email and no response. They scammed me out of money.

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- Miami, FL, USA • Mar 06, 2024
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Bought a chiller and didn’t receive it or refunded

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- Stuart, FL, USA • Feb 05, 2024
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Payment made , product not delivered, company providing fraudulent tracking information

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