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Online purchase not received

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Online purchase not received Reports & Reviews (138)

- Philadelphia, PA, USA

King's Play Apparel is a business based on social media. On December 14, 2022, I order a varsity jacket which was priced at $199.99. It is now April 13, 2023 and I have a UPS tracking number that was created on January 25, 2023 at 5:51am, I have emails that are copied and pasted by an "intern" but no update on my item. I have scrolled through the comments on their Facebook page and it appears that I am not the only one who has been scammed by this company.

- Loveland, CO, USA

Ad came up in my Facebook feed. They were offering cat trees free if you paid for postage. I ordered two. Postage was $17.00. I have not received them yet, but still hoping. If it was too good to be true, it probably was. These people are probably hoping to find more gullible people like me to take their money. And deliver nothing. Buyer beware. I find nothing about them on BBB. Address on Google Earth takes you to an apartment building, not a store.

- Delray Beach, FL, USA

I purchased travel bags on 02/12/2023 & have never received. I have contacted them several times through email & I continually hear it's on the way & not to worry. Part of the add states that if you're not happy you will get a full refund. I do not believe that it's ever coming & have asked for my money back but never received.

- Miami Beach, FL, USA

This site is a fraudulent scam. I spent $250 and did not receive anything. There is no response from customer service and no valid number. This website needs to be shut down immediately and I will be taking legal action to stop this website from operating and scamming people.

- West Palm Beach, FL, USA

This person was selling a graphic card online trough OfferUp the product market price was higher than he was selling it for he told me it was because it was used but it had the original box we agreed that if I sent him 600 he will ship it to me then after he ship it I will have to send him the rest of the money which it was 300 so I sent him the money trough paypal using good and services as payment protection but the guy dint accept it and say that I have to send it as family and friends otherwise he wouldn’t trust me because I could refund it so he sent me the money back and I send it again as family and friends I gave him my address and personal phone number and my name for the shipping process he told me to wait a day that he will ship it to me tomorrow so I waited then the next day he didn’t ship it and he was asking me for more money he asked me for another 100 for him to pay the shipping cost we argued about it for 20 mins he sent me a picture of he’s supposed to be id which I’m sure is just an stolen id I decided to trust him just because I troughs he was serious so I sent him the 100 it was a bit late in the afternoon so he said wait for tomorrow is to late I will ship it to you in the morning so I waited again then next day in the morning I text him but he never replied so I called him but the phone number never ring so I supposed that he was using a fake number so I made a little bit of research and found out he’s real phone number and the name that is registered with so I call him he found out that it was me so he never replied then after a few hours when I called the phone number was disconnected and it’s no longer in service so I suppose that he got scared and delete he’s phone number which i found that he’s from new orlands but since I can’t get the money I get he’s location I’m just reporting him just to let you guys know and if there’s any way you guys can help me let me know

The scammer used two different USPS tracking numbers. One tracking number said a label was created, the other tracking number said the order was shipped to NJ. The email address provided is not valid, the seller refuses to answer phone calls, respond to texts, or direct messages via instagram.

Ordered from the website, 9 months later still no product delivered

I purchased several sweatshirts from this website back in December 2022. The email sent states that it is awaiting shipping. The target teens and college students on Tik Tok.

Through Facebook I got an add offering golf mats, including a video on how the mat helps the direction of the golf ball by marking the mat with the club delivery. So, I asked for 2 mats before Christmas 2022. They began sending me an e-mail and following up on my delivery date. As of today, 1/23/23 - over a month after the purchase, I have not received the items, and there is no way to contact this corporation, and they stopped sending me delivery updates. This is the last delivery update I received; 2023-01-02 06:43:59UTC, which was sent to me 1/2/23

Lawton,73502,United States,T he shipment is in transit in the country of United States

Placed an order for a Christmas gift on 12/7/2022. Emailed 10 days later and they said it was taking longer than normal. Since the, I have called, emailed, &FB messaged with no response.

I order mini golf game set via an ad seen on Instagram. I ordered this item and chose a fast delivery option so I would receive it in time for the holidays. I have sent 6 emails to the company demanding a refund and they continue to write back saying a refund cannot be issued because the item is on its way. This item was ordered on December 5th, 2022

I essentially went on this site and although thought it did look like somewhat of a scam after reading policies and looking around I thought it was actually at least a moderately safe site to order from. So I ordered an Iridescent Curry hoodie for one of my friends and so the payment was made, Afterwards, however, I realized the USPS number they gave me did not actually work so I contacted them asking what was going on and they sent me another link leading to my delivery status. From here, I waited until the product got 'delivered' only to find out it never was delivered in the first place and the USPS site still says that the tracking number they gave me is invalid. The link to the tracking site they gave me is: https://www.aftership.com/track?c=yunexpress&t=YT2235321272338396

- Ballston Spa, NY, USA

I was looking for a mirror cabinet for a bathroom remodel. I had purchased this mirror cabinet from a reputable company years ago, but it was discontinued. I thought that I found a vendor that was selling it on Google. The website looked legit, and I purchased through PayPal. After a couple of weeks of not getting the item I attempted to contact the "company" and after looking more closely at the bottom of the website, it looked fishy. I tried emailing them and also looking at their FB page and figured out quickly I had been scammed.

- Downers Grove, IL, USA

They set an ups for xtra for delivery 1-2 days never sent tracking or product .

- North Miami Beach, FL, USA

There is a website that is still up (https://rockislandarmoryusa.com), managed by a James Johnston (probably a fake name), using the trademark of a real and reputable company, posing as them. The search engine found this website for the product I was looking to buy. I paid via Zelle for the product and then asked for shipping information several times. I got no answers from the seller. This is when I realized I was scammed.

- Pompano Beach, FL, USA

I made a purchase that I didn't receive. The company's email address does not work.

I was contacted by text message by a man name Brian Woodward and said he had a fender and bumper cover for my truck the price was $830 he said it was from all car parts the receipt I received says all car parts / us motor store he told me I would receive my parts in 7 to 10 days delivered to my company I work at and since then my emails and phone calls and text messages are pretty much not answered once in awhile I can get someone with broken English saying it's on its way

I don't know if this company is actually legit or a scam. Be warned...

I ordered some weed killer from them on July, 29th, 2022 for $98.54. After no notice of a ship date by Aug. 6th 2022, I sent an email which they answered on Aug. 8th, 2022 saying the item was out of stock and might be any day now. I waited until Sep. 5th, 2022 (almost a month) and sent another email asking to cancel the order and refund my money. They replied and agreed to the refund saying it would take 5 business days to post to my card. After 10 business days, there was no sign of a refund on my card. I have tried to contact them a few more times since and get zero response. Fortunately, I paid via PayPal so I believe PayPal will refund my money under their protection policy.

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