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Online purchase not received

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Online purchase not received Reports & Reviews (138)

- Crivitz, WI, USA • Feb 05, 2024

Facebook add with products for sale. Went off Facebook and located website by name, Glendora.com, placed oder#7653 on January 23,2024 for listed Machette bender. Credit card was charged, but have not received any shipping info and product is no longer available on their site. I used the contact us feature on their website with inquiry 5 times and have never gotten a response of any kind. Tried separate email using [email protected] that email was undeliverable. Today was the fifth contact us email on their website with no response. 02/05/24

- Lithonia, GA, USA • Jan 31, 2024

Was trying to purchase a car engine and a calling himself Sam called me back too say his company had said used engine. My bank wired the money to him and I got robbed of my money plus wire transfer fee by my bank

- Deerfield Beach, FL, USA • Jan 23, 2024

books website, I added books to cart, checked out. never received confirmation or books, but was charged $29.95

- Bronx, NY, USA • Jan 16, 2024

It is an online store called Visvako shop, I ordered nicotine patches from them on Nov 17, got an email to say they received the order and it would be on hold until they could confirm that payment had been received, it was in the amount of $19.72, I saw it had been charged to my CC. However when I checked my account today I could no longer see the charge but have not been credited for it either.

I have since seen other complaints on other platforms reg this company, they do not honor any purchases made, don't answer emails and have no number to call them. They need to be shut down and if possible have my money credited back to me,

Thank you for any help on this matter,

*** *.

- Avon Park, FL, USA • Jan 16, 2024

Shoes for 9.99 - 20% discount if you buy 3 - Shipping 9.99 Ordered on December 14, 2023 . Never received. Tried to reply to email but it failed to sent Total order was 34.83 Receipt #1290-4624 - I used my debit card.

- Delray Beach, FL, USA • Jan 11, 2024

Ordered three containers for the bedroom. I didn't receive them and I questioned it. They told me to contact UPS. Go check to the site and it said it was delivered. It was never delivered. We emailed back and forth. They said it was delivered to check with a neighbor the house where it was delivered. They're living there for 99 years. They're living there since their grandmother's alive and they kept saying it was deliver. Check with a neighbor. Kept texting back and forth or they were going to contact the international. It came from China. Nothing ever became about and I said that I was going to have them shut down all of a sudden. I got an email. That they were resending it and I told them if I didn't receive it by the 12th that I would continue with reporting them. I've already reported them but I'm I'm doing it again and that's it.

- Greenville, TX, USA • Jan 08, 2024

Saw an ad on instagram for a product I was interested in. Went to the actual website, said it is based and manufactured in America. Purchased product and received an email the next day with a tracking number. The tracking number has stayed in pre-shipment meaning USPS is still waiting for the order. I have reached out numerous times to various emails found through the email sent and through their website. Each email comes back as “undeliverable” because the host name does not exist. It has been over 20 days since the initial purchase.

- Miami, FL, USA • Jan 02, 2024

I asked for a cellphone which was "on sale". The order was sent on nov. 30th and tracking said I should receive it in dec. 17th. As this never happened I tried to communicate with them. Received mails from [email protected] with different explanations. it was delivery to postal office near my place, ask neighbours, finally they admitted sent a different product.... sunglasses? and told me that to sent my order again I should return (which never arrived) "delivered" package. I think I was scammed and want to recommend any people never buy a product from Vohudiu. The web page had an Amazon logo, don't know if it is fake, but it is very harmful to the image of Amazon, which always worked perfect with products I acquired.

- Port Saint Lucie, FL, USA • Dec 26, 2023

order deal for christmas add on facebook never recived package

- Everson, WA, USA • Dec 13, 2023

I ordered an item for approximately $70 on 9/17/2023. I used a debit card for the order and the amount was drafted from my bank account on 9/18/2023. I received an automated confirmation email stating that I would receive notification when the item had shipped. It is now nearly 3 months later (12/13/2023) and I still have not received the item, nor any notification that the item has shipped. I have made dozens of attempts to contact them at [email protected], [email protected], and through their Facebook page and Facebook messenger. There has been no response, except for the fact that they have deleted my comments about not receiving my item from their Facebook page (I tried to email and message them first before leaving negative comments - no response, of course). I searched the internet and it appears my experience with this “company” is not uncommon. You can visit https://www.trustpilot.com/review/lavah.co to verify that more people have had experiences just like mine. For these reasons, I believe this website is a scam and fraudulent. There is no address or phone number provided on their website. The address shown for them on my bank statement is 1100 Biscayne Blvd #C, Miami FL., but Google tells me the only thing at this address is residential condos.

- Miami, FL, USA • Dec 13, 2023

Ordered a psp game console Nov 27th to be delivered within 7 days and it never arrived, I dm the person and they kept procrastinating and never sent item before me leaving town (12/11/2023)

- Fort Myers, FL, USA • Dec 12, 2023

I orderedFiber One Cereal Online on Aug. 28,2023

I never received the product or a reply.

I am concerned that my credit card and information will be used fraud.

- Conroe, TX, USA • Dec 11, 2023

I paid the Scammer with zelle $1600 for clothing boxes and after paying the scammer immediately no longer responded to my calls or texts. During payment process they responded immediately.

- Cabo Rojo, PR, USA • Dec 08, 2023

I purchased a fountain pen on www.fpgeeks.com. Funds sent via PayPal to Martha Will email address [email protected]

A total of $2,300 were sent I alleged seller never responded back. See attached image

- Hollywood, FL, USA • Dec 07, 2023

I was shopping for a pressure washer and clicked on a site supposedly an outlet of BestBuy, but unfortunately I didn't verify the web address (which I usually do) until after I made the order. When I saw address www.giveemonday.com (which claims to be an affiliate of Best Buy), I became suspicious so I started to search for reviews. My credit card was charged to a company with website as www.cusve.com, which is also possibly a scam site.

- West Palm Beach, FL, USA • Dec 05, 2023

10/20/23, I purchased a product from the merchant. The merchant promptly sent me an order confirmation/receipt. 11/06/23, 14 business has passed, order status has not changed since the initial purchase. 11/18/23, 21 business days has passed, order status remains unchanged. Email sent to merchant, however, no response. 12/02/23, 6 weeks since initial order, merchant responds. Instructs me to return item onced received [upon shipping], and then refund will be processed. 12/03/23, order staus remains unchanged.

- Trenton, MI, USA • Dec 04, 2023

Ordered a care package to be sent to my incarcerated family member. They took the money out instantly had tons of follow up emails but the product was never sent. No email back -and did not return my call.

- Tom Bean, TX, USA • Dec 04, 2023

Originally, I placed an order that was for $7.90 on 11/9/23. I have not received that order. On 11/28/23 (which was in pending mode for several days until this date), $24.95 was taken from my bank account (unauthorized). I have tried numerous times to call (the phone number's recording says it has been canceled) and double-checked the number. It's the same thing. I've tried via their website. I've gotten no response. I asked that they call or email me to tell me what the $24.95 was for and to get the status of the original order.

I am at my wit's end. I need your help with this. Tell me what I need to do. Please! I have a very tight budget so it's very important to my money back and/or the product I ordered. If they were able to take the unauthorized money then they'll do it again.

+1
- Port Saint Lucie, FL, USA • Dec 04, 2023

Offered cordless dewalt skill saw with battery for $69.98 never recieved it

- Hollywood, FL, USA • Dec 04, 2023

Its supposedly a site where I ordered two dvd shelves on Nov. 24th.. I've not received any other information on it and when I emailed the twice, they don't reply

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