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Online Retailer Scam - QVC Impostor

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Online Retailer Scam - QVC Impostor Reports & Reviews (28)

- Sterling, AK, USA
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I saw an ad for rocking camp chair.

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The company is a online store. They had a sale on outdoor fold up rocking chairs, the sale was buy 2 and get 2 free. I liked the chairs, so put in my order. I received a confirmation email, and an email when my ordered was shipped. When I received my order it was just 2 cleaning rags. I have sent numerous emails to no avail. I just noticed that the company has changed names from when I originally ordered, I checked my email to get the name of the company and clicked on "go to store" and noticed that it was a different.

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- Midlothian, VA, USA
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Facebook ad appeared to be QVC selling outdoor rocker chairs. They had QVC's name all over and were showing the QVC video for the chairs but the charge was from Patwlta. The company then went on to ship a piece of fabric to be able to show the bank when a dispute is filed that they "shipped" the product even though it is no where near the product that was actually purchased. THIS IS FRAUD!

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- Los Angeles, CA, USA
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This particular ad came up on Instagram. It was for a QVC clearance house. A refurbished mobility scooter. Expedited shipping was an additional $10 Purchased on a Tuesday and delivery promised by Saturday. I never even received an email confirmation number. I always screen capture order numbers and the page had an email address. After 3 days of no confirmation i started sending emails to which there was no response. I contacted my card company to make sure there were no further charges and sent a ladt email telling the "Outlet" i was reporting them for fraud. I suddenly received a "tracking" number and told my scooter was on its way. Tracking number is useless as are the phone numbers. Any QVC OUTLET SHOP is not yo be trusted.

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- Port Huron, MI, USA
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Ordered two chairs advertised on Facebook for QVC April 13, 2023. May I had heard from them. Emailed, was given

from: [email protected] <[email protected]>

to: ***************@*****.***

date: May 14, 2023, 11:09?PM

subject: Re: Re: Order ****** ****** confirmed

signed-by: anaticy-com.20221208.gappssmtp.com

Dear customer,

Thanks for contacting us.

As we checked, your order has been delivered successfully, you can track it here:https://t.17track.net/en#nums=AQ116206671CN

,please confirm it.

Could you please have a check with your shipment,if it still did not arrive you,please kindly tell us,we will take further confirmation for you immediately.

Any questions, please email us anytime. Thank you.

Best regards

CS

[email protected]

Tue, May 16, 7:11?AM (6 days ago)

to me

Dear Customer,

As to this situation, could I suggest you contact your local post office and offer them your tracking number to locate where the package is and pick up the package by yourself?

Meanwhile, please carefully check your mailbox or ask your neighbor if they have signed for the package.

Any feedback,please let us know.

Thank you so much for your understanding.

Best regards,

Yayo

[email protected]

Wed, May 17, 11:25?PM (5 days ago)

to me

Dear customer,

Sorry for keeping you waiting for so long.

We would like to show our sincere apology for the inconvenience caused to you. We tracked the shipping information by the tracking number **************************, we found that your package has been delivered.You can check on it: https://www.usps.com/ . As to this situation, could I suggest you contact your local post office to locate where the package is and pick up the package by yourself? If we contact them instead of you, it will take more time for you to receive the package. Please go to your local post office and provide them with the tracking number so that they can process it for you. Meanwhile, please carefully check your mailbox,front door or ask your neighbor if they have signed for the package. If any inconvenience is caused to you, please understand.

If you have any further questions, please hesitate to contact us.

Have a nice day.

Best regards!

Paul

[email protected]

Fri, May 19, 10:47?PM (3 days ago)

to me

Dear customer,

We are sorry to hear that you did not receive your order and we are sorry to keep you waiting for so long.

After our conversation with the shipper, we are sorry to be informed that your shipment may have been lost in transit, so no further online tracking information is available.

To make it right, we're offering two options:

1. Arrange for a replacement to be sent to you via a faster and safer shipping method

2. Process a refund for you as compensation

Please let us know which option you prefer and we will resolve this issue for you as soon as possible.

Waiting for your reply.

Thank you

Zoe

[email protected]

2:54?AM (5 hours ago)

to me

Dear customer,

We are sorry to inform you ,we can't issue a full refund for you

We send the package according to your address which you provide to us, and all the tracking information was show delivered successfully

Talk with our manager, we can resend the package for you, and we have been lose a lot.

Or we can provide 70% refund back to your account to solve the problem more effectively and make you satisfied

If you accept this offer ,please inform us

Sorry to keep you waiting.

Best regards.

Zoe

Filed scam report as well, I've attached a PDF copy of file report</[email protected]>

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- Troy, NY, USA
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Scammer offered a valuable produce (Bose CD player) at reduced price. Provided tracking number. Received a cheap scarf instead. Cancelling my credit card now.

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- China Grove, NC, USA
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The site uses the name QVC which is a reputable company but it's not the real QVC. After more research, the phone number was fake and not reliable contact information to cancel order.

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