Phishing Reports & Reviews – Page 37 (1847)
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SCAMPULSE
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SCAMPULSE
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Shortly thereafter, another call was received from Medicare (caller ID: 1-800-633-427) referencing the upcoming appointment, CVS pharmacy, and Medicare. The caller said that the upcoming appointment had to be cancelled because Medicare had been attempting to reach my wife to update her file, and being unable to be connected, had stopped her Medicare.
I told them none of this made sense as her files had just been updated at Mercy Clinic in May by me and that our prescription information had been updated on January 1, 2024.
The person on the other end said that Medicare was in the process of changing Medicare cards from paper to plastic and they had to contact all of those on Medicare to update their file. I told them I had just opened an account on-line in the past couple of months for my wife and they should have all the information. The person on the other end said that part of the update was a test (that if not taken, would negate Medicare benefits). The test was a “swab” test that would be sent through the mail and then returned to test for 25 different forms of Cancer.
They asked me a series of questions (now, the questions switched from my wife’s information to my personal information because as a Medicare recipient I would have to go through the same questions in order to retain my benefits).
Here’s the jest of the questions/interviews: (and I often interjected that they should have this information)
• Spell your full name.
• Do you live at my current address (and they had information on my previous address)
• Birthdate
• Dr.’s name (once given, they had the address and phone #)
Then, they said they needed to ask a series of questions relating to this “test” that I needed to take in order to get this new card and secure my benefits. The questions were pretty non-invasive but they said they needed to ask the questions and then when they connected me to a person who was going to authorize the test I was supposed to lie and tell them the opposite (since they were not connected with Medicare but separate entity that Medicare was hiring)
Questions:
• Have you ever been diagnosed with Rheumatoid Arthritis?
• Have any members (not names but relationships to me) been diagnosed with the same and are they living or deceased?
• Has anyone prepped you for this survey?
• Are you willing to take this “swab” test?
Then, they wanted to switch me to a Medical Doctor who would sign off on all of this “testing”. But the person was not available.
So they said they would call back Monday to confirm my answer. But they wanted my Credit Card # and security info to pay the $1.10 charge for mailing the test/ and another $1.10 for my wife’s test (who by the way did not have to answer all these questions to get her “plastic card” for some reason.
Then, once I said I was not comfortable giving him my CC info. While I was on my home phone, speaking with him, I called the Medicare # on the back of my Medicare card and he immediately knew I called. That’s when he gave me his number: 323-286-4270.
I hung up after he said he would call on Monday.
Once I hung up, I went on-line to Medicare and chatted with an agent. Explained what had occurred and she assured me that Medicare was not issuing plastic cards, that they do not participate in testing, and that no telephone call had been placed from their office.
Don’t know what, if anything, you can do about this or if you want to do anything about this scam, but now you’ve got the information.
I’m aware that my identity, including name and telephone number, has been compromised in several data thefts, and recognize this call as a scam.