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Portbat Reports & Reviews (103)

On May 28, 2020 I purchased a $68 trampoline from portbat.club website. Today is July 9, 2020 and I still have not received the trampoline. I have been tracking the shipment for weeks and the USPS tracking website has remained the same: June 5 in transit. I finally emailed portbat.club using the email address on their website and they responded saying that the trampoline was delivered on June 15.

On June 15, 2020 I received ten K95 face masks in the mail that I never ordered, the envelop states the masks came from China - picture is attached.

The trampoline was not delivered, $68 is gone and what I’m left with is ten face masks.

Please help!!

Scam Alert
I ordered a 10 fit trampoline for my kids four months.After four months I received a disposal face mask. Please be careful never buy anything from this website, this website rape off people.

+2

I have purchased a hard drive, one month later got face mask.
This website is a scam do not purchase from them.

I have ordered a trampoline and got face mask.
I wonder this seller is cheating with everyone and still able to continue business. On the top of that he offers a refund of 80% that means more than 10 dollars he is charging for us for his cheating. This gives stress, time waste etc.
Business with this seller has to stop to cheat.

+1

I ordered two love seat furniture and got face mask instead I ask for refund they said they will resend order I haven’t received it yet it’s been over a month now I tried tracking number for ems express it shows that it arrived in my area at local ups but I called and they told me I had no packages there so I’m thinking it’s a scam I didn’t know I was ordering way across the United States

My chairs say that too after it was suppose to reship

I’m still waiting on a chair i ordered on May 5th 2020 , it is now July 1, 2020 and still no chair! I think this is a scam stealing people’s money! NEVER AGAIN!

Ive ordered not one but two trampolines but ive never received them instead ive got facemasks and eveytime i reached out to them to resolve the problem but it will take days for a reply they said they submitted my refund but nothing its its gotten to be a big hassle and ive still haven't gotten my refund back and its been 3 months

I ordered 4 dressers and spent $275.69 and after a few months of not receiving my product I emailed portbat and they said it had been delivered and left me the tracking number . They ended up sending me face masks.

Pretty much the same as everybody else except I ordered 4 dressers and I’m out $276... I’m a single mother with 4 kids and work very hard for my money. Something needs to be done . There has to be something somebody can do to get this website off. Is there any way I can get my money back?

I ordered a dresser for 59.99 they sent me a small package I refused it and sent it back been demanding my refund for over a month now still have not received it. The attached photo is what I ordered but, didn't get. The small package I marked refused on and sent back is what I received.

Same story... ordered 2 computer hard drives, received face mask. How are they getting away with this? I filed a complaint with my credit card company and a complaint with the State Attorney General of Washington State. Everyone should do the same. Here is the link. https://www.atg.wa.gov/file-complaint

I ordered a dresser per 59.99
After my purchase that I started looking up due to not have taxes, shipping anything.
I've sent several emails that was responded with tracking number from China. Today I received 5 disposable masks... website is scam for sure! DO NOT BUY ANYTHING FROM THIS SITE

+1

I was looking for a dresser to purchase for my 3 yer old son so I came across this site called PORTBAT. I wasn't aware it was out of the country and I should have known better because the price was too good to be true. However; I purchased the product and it never showed up.But what did show up from them were 5 face masks instead of the country style five dresser that I purchased (pictures included). I would like this place to be reported and possibly blocked for taking peoples hard earned money with the scam they are pulling. I now see that I will need to investigate before I purchase another item online moving forward!

+1

Used a store front website to sell fake products that never materialize. Sent face masks in their place of actual product as a joke. Sent a confirmation email after the date of the sale posted and a tracking number for the fake products as well.

+1

Never use this website I ordered a trampoline and they send me 5 n masks they are ripping you off so don’t use this website

+2

I ordered a trampoline and got masks too. It was for my son's birthday. So devastated. How can we get our money back? And how can we report these guys so they pay for what they did and also so they never show up on google to scam unsuspecting buyers.

ordered a trampoline and got face mask wtf!

- Dallas, TX, USA

This Portbat website looks legit but be careful looks are deceiving. I ordered a kids trampoline for $64.85. The website displayed the description of the order and produced an order number. The date of the order was wrong and the name that they say will appear on your bank statement will be wrong. Instead of receiving the trampoline I received a small grey parcel package of face mask. Pay attention because this parcel of mail will have the tracking number of your original order on it. They will not issue you a refund and you will never speak to a live person. This is a scam to steal your money and unfortunately it is working.

I ordered a trampoline. I read all of these positive reviews about this item. 3 weeks later, I get an email saying that my item has been delivered cute USPS... I'm thinking... Why while USPS be delivering a trampoline? I get home. There's no trampoline. I check my mailbox... There's a small package. I in this package... There were 4 face masks. I contact the website and right now I'm receiving all kinds if run around. I emailed them a picture of my confirmation of my trampoline purchase, the tracking info, and pictures of the face masks and the package. I just want my money back!

+1

Did you ever get your money back? I ordered tables and they sent masks.

I ordered a trampoline from them for my kids for 65$ and instead of the trampoline I got a package of face masks! My kids are going to be devastated and now out of that money for no reason! How can a website just scam you like that! My order confirmation and everything had all the descriptions of the trampoline that I had ordered! And then I get a package of cheap knock off face masks!

+1
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1527fruitland dr , BELLINGHAM , WA , 98226

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