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Portbat Reports & Reviews (103)

I had order a loveseat from them and instead I got a pack of mask I want my money back and the website shut down what can we do to get this website shut down and get our money back

Ordered a trampoline and got 3 face mask. Its a scam.

Omg April 27 ordered 2 accent chairs in return i got 5 throw away face mask i am so pissed no one is responding no working number the order was 134.00 this is BS i been emailing only one respond bake said it was delivered but 2 chairs turned into face mask really ...

+1
- Saugatuck, MI, USA

I recently was looking for a trampoline for my sons. I did a Google search and immediately this website popped up with a trampoline at a very fair price. I tried purchasing it and multiple times it told me something has gone wrong with your transaction please try again, meanwhile it charged my card every time that it said the transaction was unable to process. The phone number listed does not connect to anything, the emails are not responded too until late in the morning, with improper English. When I finally did get a response they told me they could not refund my money because the items had been sent. I reached out to my bank to dispute the charges, they reversed them, and then the Portbat company took money again. After tracking my package from China for 23 days it finally arrived. When it did arrive it was not a trampoline, but face masks. They charged me $64.85 for face masks from China. I then contacted the email support again letting them know what happened, they asked for pictures, I sent them, and I have still not received my refund or any communication from this company.

On May 20th, I ordered a Portable Hard Drive from these people for $68.15. They said I would receive item in 6 business days but up till now, there has been no response. I tried to contact them but they do not reply. They provided a fake telephone # which does not work. Requesting for my refund.

+1

The [censored]er sent me 2 facemask instead of a bureau and now say they will only refund me 80 percent because they spent so much on bs so i agree just to see if ill get anything back believe me im not holding my breath.

+1
- Avenel, NJ, USA

I ordered a trampoline but received 5 face masks instead. Order was sent from China even though company address is supposed to be in USA. I looked up the address and it looks like a house/residence. The shipment status came from another domain jstimier.com. After looking that site up, I saw several posts that jstimier.com is a scam site associated with other scam sites like portbat.club. The same happened to them as me. The posts mentioned either never receiving their order or receiving face masks instead of what they ordered.

+2

Yes, I ordered a dresser and waited a month for 5 face masks. I plan to contact the FTC and have my credit card company get money back. I was furious as well. To take money from people during this time when alot of us are struggling is horrible. Luckily I have screen shots of the webpage they had with the dresser. It has since been deleted. Wish me luck!

+3

This happend to me too ordered 2 accent chairs got 5 face mask .

I ordered a bureau too. For 59.99 and received 2 facemask took me a week for them to say. Ill get a 80 percent refund and i have to wait another 7 to 10 days to see if i can get it..

+1

Can you please email the process how to get my money back please my email [email protected] thank you I ordered a terabyte and received

On May 16 2020 I ordered a 5 drawer chest for $59.99. I actually didn't even know that the order went through because I just kept getting an error message. After a couple weeks I received an email saying that my item has shipped. So I waited another week or more and finally received a text stating that my item was delivered. Well nothing was outside my door when I check and no neighbors had seen any big packages delivered. When I checked my mailbox later, there was a package from China containing 4 masks and on the package it said the cost was $20. At no time did I ever order masks. This place is absolutely horrible and I emailed them again since their phone number is disconnected but have yet to get a response. I better get my $59.99 returned soon.

+1

I am in the same situation that you are with these fools. They were emailing me saying the item is still in status to be delivered to me. I got an email saying that my item would be delivered to me on Friday June 12 2020 and nothing, I waited to Saturday nothing, I called Sunday and they said called Monday, and when I called Monday they said that they got the item and it will be sent to me today. They didn't have a time but they said I should get it by the end of day. At 2:39pm I got an email saying that my item was delivered. I did receive a package of 5masks from China that costs $20.00. My husband went to the post office that they said the chest was delivered to and they are investigating this now. I hope I get my money back soon!

I ordered a 10 ft Trampoline for 64.85 on may 21 yesterday I received a pack of face masks I think that everyone needs to get together and pay to take legal action against these people

+7

I purchased a trampoline for $65 in April I too received a couple of face masks in May. I guess I should have known better but hopefully I can get my money back with my bank. And of course I cannot find the original website I ordered from. Now I know it’s a scam after seeing other very similar complaints.

+1

Ordered an 8ft trampoline on 4-23-2020. Due to the pandemic shipping has been delayed. Phone number isn’t working, the address shows a picture of a home in WA.
Yes they took my $63.76. And yes we did receive our order according to them. Two face masks!
Contacted our bank, not sure what the outcome will be.
Jerks! They need to be stopped

+1

Same thing just happened to me today

We purchased the same trampoline. It seems they are sending EVERYONE face masks instead of trampolines! They did this to me also. They seem to be skilled in the art of procrastinating until you give up. I can not get a refund, and I can not get the trampoline. It is a SCAM! Did you all notice that the receipt says a BOGUS date on it? The date on the receipt they sent said a date that was 8 months into the future!? DO NOT BE TRICKED BY THEM!

These people are a scam. I bought a trampoline and got face masks. I asked for the correct item after they admitted they send the wrong one and do not have the item. Then said they want 20% to Defray costs of their mistake. This is a scam. Call and leave a message at the Better business bureau and attorney general this is how these people will get caught.

I ordered a trampoline for $65.99 over a month ago, and I can't get the right number to contact them, if not I need my money back. Am going to call Harold.

May 13 2020 I ordered a ten foot trampoline. I tried to cancel the nect day but they refused. Said it already shipped. They had already taken the 70.00. I received a traking # about a week and a half later. Yesterday I received a pkg from shaghi with face masks. The pkg had the same tracking #. I can't dispute the charge as it was charged on a pay card. I emailed them but haven't heard anything.
People...please don't waste your money! This website is a scam!

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This exact thing happened to me. I said I would wait for the correct item. They said no take refund. I said if you do not have the item send the refund. Then I get an email telling me they are only giving me 80% to defray cost of shipping. No no no

[censored] YOU PORTBAT.COM! You [censored]ing scam artists! I hope you [censored]ing rot! DO NOT BUY FROM THESE [censored]ING SCAM ARTISTS!

+3

No shipping information or delivery information on order that was placed and paid for in the Amount of $59.99 since May 20,2020..I placed it on the date above.Order no 14370 A Country Style Five Drawer Dresser and the color is Brown. Would like to know what's going on..Email they sent stating order was processed.

+1

I have ordered a Country Style Five Drawer Dresser , Order number 14370., Color is Brown.On May 20,2020 I have not received any shippment or delivery information..The Price which was paid for on my debit card was $59.99 No response or anything.. Please check and see what is going on with my order.
Phyllis Wright

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