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Product Not As Advertised/No Refund

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Product Not As Advertised/No Refund Reports & Reviews (26)

- Loveland, CO, USA
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My wife Sandy purchased a dress winter coat for me for Christmas in a 3XL. It was two sizes too small when that is the size I wear. They did not have a larger size & would not refund our money. Total Scam Company!

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- Rochester, NY, USA
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Product was purchased and immediately broke. Emailed their service team who has been replying but indicating that they will follow-up in 2 business days. This has been on-going for 2 weeks now. Reviews online indicate this company sends default toys and although their website shares a Refund Policy up to 60 days, they do not honor it.

I initially filed a report through ScamPulse.com for a refund but they indicated this companies address is outside of their region and/or an incorrect domain.

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- Brooklyn, NY, USA
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Received an email showing garments styled or designed based on current runway fashion. The garment I purchased and received was NOT the same style/design or the same quality.

I later posted a review which was never publicly posted. When I reached out to inquire why my review was never posted, I was offered a future discount. When I asked for a refund, and provided pictures of the garment no information was given for a return.

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Purchased a wearable dog drying towel on sale from this company. Website had thousands of 5star reviews verified by Shop. Company location says Wyoming. Product info on website indicates the fit and fabric of the coat to be cotton terry (by photo) and I ordered one size up on the size chart for extra coverage. Item received from China is made of a different fabric (thin microfleece) and would barely fit a Jack Russel Terrier (I ordered a size XL for my 50lb dog).

When I asked for a return they asked for a photo of the fit problem, which I forwarded. They then said I could not return because the photo demonstrated the product was “worn” by my dog. Upon further digging, reviews on Trust Pilot indicates multiple 1 star reviews with the same issue. Item poor quality, not the fabric indicated on website, and far too small for most dogs. It appears the other products on their site (more expensive than what I ordered) are also poor quality and do not work.

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- Palos Heights, IL, USA
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Website selling subpar/defective product. When contacted about a return/refund, ghosted…no customer service at all. Scam company.

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- Fort Collins, CO, USA
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I bought two denim jackets. They are like cheap dress shirts. They arrived with an extreme toxic smell too. The website says you can return items. They want me to pay $50 dollars shipping and then get only 20% back from the original price paid. They falsely advertised refunds,

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