SE Motors Group Reports & Reviews (126)
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We spent some time researching what SUV we wanted to get. Once we narrowed it down to 2 brands (BMW & Acura), we reached out to Daniel at SE Motors Group. She helped us every step of the way. She answered all of our questions and went over the deal sheets carefully. It's obvious that she is knowledgeable! Unlike the sales people at car dealerships, Daniel is not pushy, very patient, most of all, honest.
When we finally decided on what car to buy, we filled out the credit application online. And in a matter of 2 days, our 2019 Acura RDX was delivered to our door by Chris. 2 days! It was so easy. It's important to note that Chris didn't just deliver the car; he also took the time to show us how the car works.
If you want a hassle-free experience and impeccable service, look no further. SE Motors Group will help you find the exact car you want at the best price. You won't be disappointed!
I purchased a 2016 Honda Civic with just over 40K mikes. When I went to pick up my vehicle Melanie was my "sales person". She was so friendly and helpful! The vehicle was in better condition than the pictures. There were actually a few more imperfections on the exterior than what was listed when I purchased but prior to my arrival Melanie had already taken pictures and documented the defects prior to my arrival and informed me that within 24-48 hours someone will be in touch with getting them repaired. Literally the next day I had been contacted. I have 30 days to find a local body shop to provide a written estimate to SE Motors to have the repairs done. This was such a pleasant experience I highly recommend it. SE Motors Group customer service is great as well. The car was supposed to be available for pick up on a Friday and due to the logistics with the transport it wasn't available until the following Wednesday. They offered me the ability to select another vehicle if this posed an inconvenience but I decided to wait. Even with all the extra defects I have until Tuesday (7days from picking it up) to decide if I want another vehicle! Thank you Melanie for being professional and courteous.
This was such a great experience!
YOU’VE BEEN WARNED
This place is not your average used car joint. It's Classy, No-pressure, and I wish more car lots would be on board with this group. You don't get a guy coming up with a bunch of teeth more then an alligator at feeding time.
Upon walking in (yes all cars are indoor so rain sleet or shine you can shop) you get a friendly hello, a list of inventory with all the prices and logistics of each car.
Don't even try to Deal, you don't have to everything is priced fair all cars are looked over. I purchased 2 cars from here in the past and have always been pleased with them.
The owner is awesome, staff is memorable and the list is pretty high end
Jaguar (low inventory but still nice selection) BMW, Mercedes, Land Rover, Audi, you get my drift. They have a few other models from trade-ins
Please no Pompous DB's, they do not offer [censored]-kissing service or Lattes
Scammer's website semotorsgroup.com
Scammer's address 5501 Alliance Gateway Fwy, Fort Worth, TX 76177
Scammer's email [email protected]
Country United States
Type of a scam Other
Initial means of contact In person
They provide free Carfax and Autocheck on any Car, Suv, or Truck they sell, via their website at semotorsgroup.com (be sure to check the average miles per year).
It may take getting use to, but sales people don't hound you to buy a car. You approach them when you're ready. Be sure to ask for their spec and price sheet. I met a few out of town buyers in the car lot, who are repeat customers and are also addicted to their website. lol. Note hours are 9am - 5pm M-F and they're closed on weekends.
A friend just purchased a used convertible here yesterday at a great price point and the team was exactly as I had described them, no pressure tactics and professional. Everyone there is very subdued (no hyper sales people-lol).
Document transactions were quick and easy.
The Honda Ridgeline I purchased was in excellent condition.
I would use SE Motors again for a future purchase.
The car showed up and it was better than i expected. Figured there was stuff not showing in the pics. It was great. It was detailed inside and out. The outside was dirty from the 1000 mile trip but i expected that to be the case. Makes it hard to inspect on arrival though. Cleaned it off and it looked great. Took it to my mechanic the next morning to get it check out. All good. It's a keeper.
Got sick of dealing with local dealers and chasing cars that have BS descriptions just to drive across town to find out the color description is not even right. Very Happy with my SE Motors experience. Will use again.
The delivery driver was great, I met him less than a half a mile down the road in an open parking lot, as the large truck is a bit much to try and maneuver on side streets. When I got there, he was already taking my car off the truck.
Note: Car was is in perfect shape. It came with one key, mats in the trunk, the owners manual in the glove box. All in all, I am shocked with the experience as purchasing a car online is very new to me. I am pleased with the process and my car. Stay patient, optimistic, and don’t be afraid to call SE Motors with your questions or concerns. I think they are truly working on strengthening their bond with buyers. Give em a shot, and good luck!
Customer service was outstanding. Each step along the way SE Motors representatives were courteous, communicated clearly and honest. I was apprehensive about purchasing a vehicle without being able to touch, test drive and kick the tires. With the vehicle now in my possession, it is exactly as advertised, best SUV ever!
Quality car at a great price, and having it delivered to your door is so very awesome. Takes the pain and hassle out of car buying. No endless hours spent at a dealership haggling on price, test driving, financing, etc. So easy!
I love my new car and more important I love the process and care they gave me in getting my new car... can’t say it enough, thanks SE Motors group team!
Took the truck to the mechanic for a inspection and they said it was one of the cleanest used vehicles they'd seen and couldn't find a single thing wrong with it. Not one. And I paid them extra to be more thorough than usual.
SE Motors even extended the return window for me when I called them on Friday (Day 5) and told them I thought there might be an issue and that I couldn't get the vehicle in to the mechanic until Monday. They said it wasn't a problem as long as I communicated and let them know right away the issue and what I wanted to do. Turned out there wasn't a problem at all, just normal operation for the engine but I wasn't used to a diesel engine and didn't know to expect what was going on. I emailed them and told them all was well.
All in all I couldn't be happier with the experience.I would definitely buy from them again, and in fact we are looking for a newer vehicle for my wife and if we find the right one on SE Motors I wouldn't hesitate to buy from them.