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Shop.com Reports & Reviews (3)

- Rowland Heights, CA, USA • Jan 09, 2026
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I placed an order with Nestplay through Shop.com. I communicated with the company via email multiple times, during which they assured me that my order would be delivered by Christmas. They provided tracking information and confirmed that the order was on the way; however, the item was never delivered.

The company later offered me a refund, which I accepted, but I never received the refund. After that, they stopped responding to my emails altogether. To date, I have neither received the item nor the refund.

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I ordered a hair styler from wavychic on December 1st, and I haven't received any confirmation that it has been sent since then. I contacted the site and this email address, but they don't give any explanation, they just send the same old email. They don't help. I asked them to refund my money, but there's no reaction. They advertised the products a lot on Tiktok, I wrote a comment there through influencers, and I was scammed, the package didn't arrive, and my comment was deleted almost everywhere. It's very suspicious. They also promised in an email that they would check where the package was, but they haven't responded since.
Photo 1 proof in review #17791279 about Shop.com
Photo 2 proof in review #17791279 about Shop.com
Photo 3 proof in review #17791279 about Shop.com
Photo 4 proof in review #17791279 about Shop.com
Photo 5 proof in review #17791279 about Shop.com
Photo 6 proof in review #17791279 about Shop.com
Photo 7 proof in review #17791279 about Shop.com
Photo 8 proof in review #17791279 about Shop.com

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- Los Angeles, CA, USA
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Ordered a product which was defective just getting the runaround back-and-forth of how to return it which does not work

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