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Spectrum Imposter

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Spectrum Imposter Reports & Reviews (47)

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I was sitting as my mother got a call from this number and they said she could save $40 a month if she signed up and gave $199 now. I took the phone from my mother and I asked the caller what this was all about and they said all customers of Spectrum are getting this call. I told them now, we weren't going to pay this and they said the cable would be disconnected

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Entered by bbb rep mc

I received a call from a person claiming to be Spectrum and she gave her name as Jessica Brown and gave me her number at 805-334-3242 ext 129 but the call came in as 440-346-6047. I was offered a discount along with 2 months free and she advised I just needed to make a payment with a check or money order for $240. I advised her I would not be sending a check or money order. A few days later they called back and wanted to know if I mailed a check or money order yet and I said no, I wasn't going to be sending anything.

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- Belfast, ME, USA
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I received a call to upgrade my Spectrum cable box. She, Julia James, ph#747-877-3901, asked me to turn off my tv and leave the cable box on to reprogram it. Since I was an excellent customer she was going to lower my bill by $30 a month for two years. The fee for the upgrade was $299.72 which was to be paid by check within two days sent to Spectrum, PO Box 14473, Albuquerque, NM, 87191. The money would be made up to me by not billing me for April, May and June. I called customer service at Spectrum and obviously they said it sounded like a scam. So, I have contacted you with all the info I have so hopefully you can shut them down. Thanks

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- Appleton, WI, USA
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Received email indicating account needs to be updated, asking for credit card info

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- Rome, NY, USA
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On Dec., 30th at 3:43 pm, a man called my cell phone. He was speaking broken English. He was talking away but I really couldn't understand him. I said, "I can't understand you." He said, "Am I ok now?" I said, "ok" He replied "ok?" and then he proceeded to hang up. I called the number back 2 times following the call and both times my phone said my number was rejected. I got a weird feeling about it. I hope I just didn't say ok to some scam.

I wanted to document what happened in case someone tries to now do something with my "ok" I know better than to answer unrecognized numbers, but my daughter was at JFK in New York and I thought it could be her.

Thank you for your time.

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Had someone from a number showing it was coming from Charlotte, NC call me this morning at 9:30 am on 2/17/18. Asked me if I had Spectrum Service. After I said yes, they disconnected from me. I called the number back and it was disconnected.

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- Thomasville, NC, USA
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it was one of those "Say Yes" scams where they record your voice for fraud. They said Hello, and i said "yes" as soon as i did they hung up. I had just answered the phone from taking a nap. when i called back it keeps dropping the call. after looking up information on it i found out it was a scam to get people just to say "Yes", so they can use your recorded voice for fraudulent purposes. They tell people usually they are from Spectrum Business. I was dumb enough to answer. DO NOT ANSWER. I have no clue what will happen to me now.

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