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Spectrum Impostor

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Spectrum Impostor Reports & Reviews (52)

- Columbus, OH, USA • Oct 07, 2024
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Pre recorded from spectrum. Said id lose my 40% discount if i didnt cb that day. Called back , foreign guy , i hung up.

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- Louisville, KY, USA • Oct 03, 2024
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Caller identified as Spectrum customer service, offering a discount for service since my discount was ending. $29.99 per month for 3 years. The first 10 months was to paid upfront, with $29.99 per month afterwards. This offer was connected with a partner, Target, and a target gift card was bought for $300 to pay the 10 months. (Yes I'm dumb but I can't believe how dumb I am). Apparently the card was suppose to be 2 cards, not 1 like I had gotten so YES I fell again and bought another $300. After they found a problem with those cards, I finally woke up. So I'm out $600. These callers use (319)257-0249 and (855)511-0435 as their phone numbers and answer "Spectrum Billing Dept".

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- Schaumburg, IL, USA • Sep 25, 2024
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Received the exact same call, I did not pick up — but automated message left in voicemail said that 40% discount is stopping today unless I call back immediately on the caller ID. Created a sense of urgency.

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- New York, NY, USA • Sep 25, 2024
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They called and left an automated voicemail:

“Dear customer this voicemail is to inform you that spectrum is removing the 40 % discount from your monthly bill as of today to reactivate this offer immediately please call the number shown on your caller ID thank you…”

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- Wesley Chapel, FL, USA • Sep 19, 2024
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Received a call at 8:45 p.m. on 08.22.2024 from an individual claiming that I needed to set up my Spectrum Xumo box. I did not answer the phone but was suspicious due to the fact that the Xumo box in question is in non-working order, in a storage bin and not plugged in. This had been reported to Spectrum previously. I contacted Spectrum directly using the telephone number from my billing statement. They have no record of contacting me and verified that the telephone number that called me was not associated with Spectrum.

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- Northfield, OH, USA • Aug 20, 2024
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I received a voice mail on August 19, stating I will be losing my 40% discount and said to contact them, which I did. The gentleman put me on hold 7-8 minutes and then stated my bill would be $75.00 a month if I paid $950 up front and for one year I would not have to pay a bill. I told him I didn't have $950 to give and he said my service would be cut off.

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• Aug 16, 2024
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At first when calling back 706-400-4142 and answered by Spectrum Insurance. Then transfered to "Martin" with I slight middle Eastern accent who repeated back my name and address but couldn't connect my phone number. After a rather long hold, I realised it was a scam and hung up. Several immediate call backs from 866-705-6003 from "Martin" trying to comfirm my internet provider and some of the packages I currently have. I immediately hung up and blocked both numbers...

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- Rockwell, NC, USA • Jul 16, 2024
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The scammer ID as Spectrum employee and was offering a Seniors discount on Spectrum Cable and internet services for Elderly. He gave a name and ID number to me .he ask for my SS number and i refused to give him that so he said he could use my DL number to ID me for the transaction. I gave him the DL before i relized i was being scammed. He got my date of birth and DL number.

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- Claremont, NC, USA • Jul 11, 2024
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Dear Customer this voicemail is to inform you that spectrum is removing the 40% discount offer on your monthly bill to reactivate this offer right now. Please call back on the number you see on your called ID thank you.

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- York, SC, USA • Jul 08, 2024
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Pretended to be with Spectrum internet but wanted to be paid CVS OR TARGET GIFT CARD. THEY ALREADY HAVE MY HUSBAND CAPITAL ONE CREDIT CARD INFORMATION and was able to tell me the credit card that my husband had used to pay our last month Spectrum payment with.

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• Jun 25, 2024
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Today I received a all from a "PAUL" claiming to be from Spectrum, and wanting me to give them my credit card number and Spectrum Account Number as well as other personal information claiming to give me a 35% discount for two years and a rebate of $100.00. I knew immediately that this was a fraud as we don't have Spectrum where I live, but he claimed he had my account pulled up. I got a phone number from him of (716)795-7402 which he answered when I called back to verify my suspicions. I contacted Spectrum and made them aware of the call. I, of course, gave him limited information, all false, and he swallowed it hook, line, and sinker! My attitude is when I discover that a caller is a scam artist I keep them on the phone as long as I can, maybe prevent someone else from getting taken, then I drop the bomb telling them I know they are scammers and then a few choice expletive's, some colorful metaphors, and hang up! Man do they ever get angry which is what I wanted in the first place so that maybe on his next attempt to scam someone, he'll start off angry and screw up his pitch! Works for me...

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- Bryson City, NC, USA • Jun 25, 2024
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Email received that said there was a special promotion with Target and Spectrum and that if I paid $360 in Target gift cards my spectrum bill was covered for one year. They then called me stating the same thing. I said, I’m not doing this it sounds like a scam. At that point the man said, to cancel you have to pay us $180. Again, no. At that point he said, we have your credit card number and we are just going to charge it. I never gave them any credit card info or any of my spectrum info. Sure enough, $180 charge appears on my spectrum account. I filed a credit card dispute and got my money back but I want to know how they got my card info, why spectrum processed this charge (spoke with them for over an hour and all they kept saying is, it was an over the phone payment). Feels like there’s an account breach with Spectrum but they deny it-especially since it is an account at a beach property and they called me on my ** home phone.

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- Laurinburg, NC, USA • Jun 25, 2024
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They said they were working Target to partner with Spectrum for discounts.

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• Mar 11, 2024
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Person calls from NY state phone number, leaves a message to call a toll free number to get 50% off Spectrum bill. Call the #, sounds legit and the hold message claims they partner with Target. They cut your bill 50%, no new contract, no new equipment. The catch--you have to prepay 8 months of internet with Spectrum to get the deal. They confirm an email and send instructions to buy Target gift cards OR a Target credit card to pay Spectrum, but they cannot transfer you to the billing dept to take your payment. To get you to buy gift cards, they claim you can pay with either a Target black credit card or gift cards. Even if you have a Target card, they call it a "Redcard" because that's their trademark. I can find no black Target credit card, and that's how they hook you. If you don't have that card, then you have to go online to buy a couple Target gift cards and then call a different toll free number who will "accept" the gift cards as payment for Spectrum. Target gift cards can only be redeemed at Target, not to pay an outside bill, so don't fall for it.

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- Kingston, NY, USA • Mar 11, 2024
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I contacted Spectrum for my father, Thomas Sottile on 03/06/24. The representative I spoke with who said his name was Jason said my father had an old account and that he would be able to save him money by upgrading his account. My father had to provide his SSN and bank debit card in the process to get the order to go through. My father was later contacted by the Spectrum fraud department alerting him that he had been scammed. He has received a new debt card from his bank. Please let me know if you need any additional information.

Thank You,

Suzanne Sottile

8453992795

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- Hamburg, NY, USA • Mar 06, 2024
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The scam was to pay my Spectrum internet and phone at a discount through Target gift cards.

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- Bay City, MI, USA • Mar 04, 2024
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I was left a voice-mail stating I could save money on my internet. The only reason i was involved was my phone number is tied to the account and so is my bank account because I pay the bill. The bill is in my sons name. All calls were mimiced like the internet provider when called. I didnt provide not one piece of information, they had it all. Mine and my sons. They told me if i paid $420 up front i would get a discounted rate for the next two years but first 15 months would be taken out of what i put in. I said " this sounds too good to be true. They all spoke good English. He told me to have my son go into the spectrum app, he would then take off the upcoming bill, which he knew exactly how much it was. . Which he did. He then said go get 2 Target gift cards cause they are the ones sponsoring this funding. Once you do call back the billing number i gave you and then proceed to put the cards on your account. I bought them and did as asked. I asked if i could make sure the first one post before I give the second one. He said sure. He loaded the 1st card to my sons account and then sent him a spectrum email stating it was in the account. $210 was credited, so i did the second one. Same thing, so i eventually hung up. About 3 hours later i get a voice-mail stating i have a crital card problem. I call the number, same spectrum intro. Now i get a guy on the phone that is clearly a foreigner. He told me that the cards were red flaged and that i would have to buy 2 more and thay he would reinburse me for the other ones. I told him i didnt have the money. I thought it was a scam. He said" scam you mentioned the word scam, you shouldn't have done that. " he then said now im cutting off your cable and taking out $1,000 from your bank account. I told him i didn't have that much and pleaded for him not to do it. He said" im old, poor and that you deserved this laughed methodically at me and hung up. My son then called the cable company and told them they had a breach, they told us they didnt and there was no way they could take money out of my account with just the last 4 of my checking account. We asked for a supervisor many times, and got nowhere. I then called my bank told of incident, they shut down my account. I then called bank next day to tell them they did take money out $500. Now that transaction is in dispute. Since then ive called and got a case open with my credit card comp. that i bought the cards with. The store i bought the cards from through scam div., then called the gift card comp. They already used gift cards but company is trying to investigate that. They suggested to contact local police which i filled a police report. I also did one with the federal trade commission, and now the BBB, i hope this doesn't happen to anyone else. Recap.. They had everything about us. And tapped into everything. We didn't give them any information they had it all.

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- Anaheim, CA, USA • Feb 29, 2024
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Representitive of Spectrum at a food for less offered me internet for 30 a month. When the bill came he signed me up for a 60 dollar plan. I called Spectrum customer service and they denied having that plan. When i threatened to cancel plan they magically pulled a 30 dollar plan out of their [censored]. They are all in on the scam.

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- Midland, MI, USA • Feb 28, 2024
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Just a voicemail I received from the number. The caller ID showed Los Angeles which could be false. I called actual Spectrum and they said that number is not associated with them.

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- Akron, OH, USA • Feb 22, 2024
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The gentleman named Alex said he was calling from Spectrum. He said he could lower my bill to $9.12 He said he needed my mothers ssn so the bill would be paid. I contacted Spectrum and they stated it was a scam. He wanted me to pay the bill by credit card.

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