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Tech Guru Reports & Reviews (3)

- Honolulu, HI, USA

Noticed same phone number on caller ID listed as Honoluu, Hawaii 1-808-845-6123 with no tel message. As a habit of mine, I do not resend to calls if there is no message. Calls always before 12 pm. On Thursday 4/27/17 @ 3:32 my home phone rang And I answered and person addressed me by name, I confirmed and he introduced himself as Mike who was here to assist me to avoid my PC from malicious viruses/malware downloads and willing to delete these errors. He asked me if I was near my PC/ yes., Said to press cTRL & Windows button +R. I pretended that that I could hardly hear him being hearing impaired and hung up. I then checked out The meaning of CTRL+W+R meant on the internet then awaited for same to call. Sure enough, Mike called again and I noticed on my telephone that :"Honolulu number" and asked Mike for details like where was he calling from (San Jose) What was the Co name (Tech-Guru) and again played the same game that I m hearing impaired and couldn't understand etc and hung up. Noticed his trying to contact me today three more times by seeing that same Honolulu Tel number. I feel that this is scam in manner I was approached and appeared like I was speaking to some one from the East with accent which sounded more like from India....

- Salt Lake City, UT, USA

Received a phone call on my home number from a male person claiming to be with Tech Guru and asserting that I had malware on my computer. He had a strong Indian accent. I have several computers e.g. a Windows desktop and an iMac, and my son also has a computer running Windows. The "tech" could not tell me anything about which computer he thought had a malware issue. When I pressed him he told me to type in a long series of letters and numbers, which I wrote down but did not put in the computer. It was clearly some kind of hexadecimal sequence. The sequence comprised 32 hexadecimal digits with 4 dashes. As nothing was sent to me I have no image to share.

Trying to get are amazon fire stick to work typed in help and customer service number and this number shows up they had my girlfriend type in a website and a few other things then took remote control of her computer, then told her she had a very very bad viruses, tried to charge her to fix it, she asked them to log out of her computer and they hung up

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