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Tech Support Scam

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Tech Support Scam Reports & Reviews (100)

- Buford, GA, USA • Mar 25, 2024
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Calling saying they work with CorpIT to fix tech and charge our company

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- Cincinnati, OH, USA • Mar 21, 2024
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I was on internet and my computer said I had a virus and pc going crazy making loud noise saying don't turn off. I'm sure if the people called but they

claimed to provide a technical support for a fee of $598 last October 2023. Now six months later they call saying if I don't contact them they are going to automatically renew my service for $9000. I call them and say I want to cancel but the catch is I need to pay $1600 in order to cancel services. They guy says not a cancel fee but for services I used the last six months. Then pressuring me to hurry and write a check and mail as soon as possible. He threatens to charge me $9000 if I don't hurry and mail the check. Then says their going to call me and make sure I answer the phone. Sounds like I'm a hostage.

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- Harrisburg, PA, USA • Mar 11, 2024
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pop up

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- Atlanta, GA, USA • Mar 09, 2024
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The scammer service offered was to help fix connection of an HP printer to the internet. They said they had to access control over my computer to fix it. Only way to do it so I stupidly complied! They were foreign and difficult to understand. They ran a lot of things and showed me what was wrong and said how they could fix it and gave options-the least expensive was $100. When I said I wasn’t ready to do that, he git very ugly and said I really didn’t want help and why would I refuse. I said it was my choice and I wasn’t ready to do that right now. He said I would have to pay someone else a lot more and kept asking why wouldn’t I do it. I hung up and I think he did something to my computer as I can’t connect to the internet now. I didn’t realize this was the same support site I had previously tried that literally cussed at me if I didn’t understand something he asked. They represent a false claim as HP support. Thank you.

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- Philadelphia, PA, USA • Mar 09, 2024
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I was attempting to call a Philadelphia utility company to confirm the amount of the prior month’s bill. I dialed one of the digits incorrectly and somehow ended up talking to someone trying to sell a Life Alert type product. The first thing they said to me was “can you hear me?” I said “yes,” and they kept talking about the product, even though I said, multiple times, “I’m sorry, I’m not interested. I think I dialed the wrong number.” I eventually hung up. It made me think it could have been a pre-recorded message since the woman was not responding to me at all and just continued to talk. I tried to call the number back today and it was invalid. I’m worried they recorded my “yes” response when I called.

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- Herndon, VA, USA • Mar 05, 2024
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Computer starting screaming at us and Microsoft tech support number came up. My husband called it and was on the phone for 2 hours, and then he went to a CVS and "bought" bitcoin (which I wouldn't have let him do, but I wasn't home. When I got home, he told me what happened and I panicked. Canceled the debit card, changed passwords and reported fraud to the bank.

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- Memphis, TN, USA • Feb 29, 2024
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I thought I contacted Xfinity/Cable Company to speak with someone about my bill being too high and to see if there was a plan for seniors on fixed income. A foreign woman with broken English began talking. I couldn't understand her, so I asked to speak with someone who spoke English. I was transferred to Mr. Lucas Oliver who said he could help to reduce my cable bill. He said he could get my bill down to $45 per month. I said that it was still too high. He said that if a better plan became available, he would call me. My Xfinity bill was $134.58. Mr. Oliver said in order to get on the $45 plan I had to pay the past due balance. But he would use promo code messiahwebsoultion for an instant $20 credit. So, all I would have to pay is $114.58. I paid the amount. Mr. Oliver said that if I had any questions or problems, he could be reached at 845-520 4404. He said that was his direct line. The next month when I received my Xfinity bill it was not $45 but $66.47. I called Mr. Oliver's direct line, and it was a recording for a rebate voucher. That is when I knew I had been scammed. Mr. Oliver is with an internet web design company called Messiah Web Solutions and PRETENDED to be Xfinity. I then contacted the real Xfinity Customer Service Dept and my credit card company and informed them of the fraud.

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- Goodview, VA, USA • Feb 15, 2024
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Went to the web site of Brother Printer and requested information about how to get a printer back on line. The chat person said he would transfer me to a technician. The tech gave a spiel about how they could fix the printer and get it back on line, He said he would fix the computer glitches that were causing the printer not to work, A numerous so called attempts he said he could fix it for a sum of money, That is when we realized it was a scam. He got much information since I allowed him to access the computer .

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- Chantilly, VA, USA • Feb 13, 2024
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Got an e-mail claiming that they are about to auto-renew MacAfee virus support, which was provided with a purchased computer and now requires renewal to continue. I don't recall purchasing anything that might be relevant to their service. They said I am set up to auto-renew. They couldn't tell me when or where the computer was purchased. The e-mail was not from a corporate domain. When I called their number, they couldn't provide me any information. I said it sounded like scam and they hung up.

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- Gunnison, CO, USA • Feb 09, 2024
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Scammer claimed to be from a business that needed immediate access to our pos to fix "something". Wouldnt provide business name or info on their end. Requested remote access to our computers. Scammer hung up on me when i asked questions. I called number back and there is a message service saying they recently tried to contact us about a problem with our business, again not providing details on who they are. I requested to be connected to an agent amd they hung up on me because they knew i was on to them.

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- Mc Lean, VA, USA • Feb 08, 2024
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When I opened Expedia (which had been standing open on my computer) a pop up appeared with a QR code to sign up for the mobile app. the page that appeared on my phone asked for my cc information but said I would not be charged for the free membership. in small print just before the big "Continue" button was a box checked that said I as signing up for a Music Bundle service trial period for $1 and would be charged monthly after that if I didn't cancel within the trial period. I didn't notice this until after I clicked continue and nothing happened. I re-read the QR code and when the same form appeared I noticed that below the CONTINUE button, there was another paragraph that said I would be charged $49.95 per month for the Music Bundle Service.

I checked my cc right away and there was a pending charge of $1 to BAZONEFR.COM. I did not receive a confirmation email with instructions of canceling. AUGH! I was scammed!!! I closed Expedia and reopened it and the invitation did not pop up again. My CC company can't block the charge because I technically authorized it. Supposedly, I can call the BAZONEFR.COM helpline from 9am-9pm. Let's see.

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- Charlotte, NC, USA • Jan 31, 2024
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Scammer said he do service for spectrum on billing. He says his name is Zack Brown with phone number 315- 907-1890 with company name Telco Discount Co. Have my card information.

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- Chalfont, PA, USA • Jan 31, 2024
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On 01/17/24/ my wife's phone kept reporting that there was a problem with her Microsoft email account. Since we are both elderly and not very tech savvy, we contacted who we thought was Microsoft Tech Support. However, it turned out that it to be someone from WEBMICRO LLC. The person we spoke with said our firewall had been hacked and showed us a supposed list of numbers he said were the IP addresses that did it. Then he loaded software into my wife's PC to repair the firewall and connected us to another technician who said he was from Quickhelp24-7 to fix the email account. The Quickhelp24-7 technician told us that he fixed our email problem, and we would have to purchase a 2-year Help contract if we wanted to keep the fixes he put in. And all the time he never asked us if we wanted him to fix it or how much it would cost he just did it and then told us we had to buy a 2-year contract for $529.00.

Then he turned on my wife's PC camera and took my picture without asking for permission. He said it was insurance in case we didn't immediately pay the $529.00 with a credit or debit card. Well, we said we weren't giving him those numbers. Then he said we could send him a personal check immediately to this address: WEBMICRO LLC, PO BOX 734205, ATLANTA, GA 31139. He also said if I failed to send the check right **** he would remove the software the WEBMICRO LLC tech installed (SONICWARE 3600) and the software he installed (Quickhelp24-7).

When I took the check to the US Post Office in ********, PA to send it Priority OverNite, as he directed, the Postmaster told me there was no such PO Box number and that it was a known SCAM. He said it was a scam to get me to send another check to cover the first check that got lost.

With that in mind, I immediately had the software previously installed, the Sonicware 3600 and the Quickhelp24-7 software, removed from the PC, on 01/18/24.

The veery next day, we started receiving phone calls from the BILLING TEAM asking if I had sent the check? They also said they had discovered another problem that should be fixed right **** and that it would probably be an additional cost. But, when I said NO and told them I knew it was all a scam they warned me they would take out all the fixes they had installed if I failed to pay. Which I haven't done!

I also tried to cancel my supposed contract, real or fictitious, by sending an email, as directed by Webmicro's guidelines, to [email protected] but received a "unable to deliver message" report with a reason of "Relay access denied". The contact phone number also did not work!

I would have lost $529.00 initially and probably more later if the Postmaster hadn't warned me that it was a scam. I think everyone reading this needs to be careful about clicking on web pages appearing to be Microsoft Support because scammers get into your PC just moments after answering their phone.

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- Lexington, NC, USA • Jan 20, 2024
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The person said he needed to access my Facebook page because he could secure it from being hacked. I was not comfortable wit this but allowed him to put the AnyDeskTop Remote on it. He can look at personal information after I read about the app. He even said I could call the Better Business Bureau if I had a question. The number I called is not the same as others I have seen. Then I read about someone else who had contacted Facebook with the same thing. I believe it is a scam and I want any possible information off my phone. Thank you.

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- Pottstown, PA, USA • Jan 16, 2024
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I was having a problem with one of my apps so i reached out by phone i got off the internet associating with the app. I then called they asked me to download this anydesk app . So i did. As they claimed they were helping with my problem they went into my cash app and stole my money from that card. Proceeding to then get into my wells fargo account i recieved an alert from bank. I then realized i got a notify for my cash app. When i questioned them the call was disconnected. I called 3 other times asking for a manager to be told hold on and then disconnected. I have reached out a 4th time for a man to tell me its fune he will recover my money to then try to take more. Shut them down

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- Folcroft, PA, USA • Jan 11, 2024
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Received an alert my computer was infected with a virus, did a scan and was told I need to update my protection. The link sends me to a separate software TotalAV while this alert continued to populate. I contact this TotalAV they tell me it's another software and that's not their issue. I am receiving alerts my comp is being hacked.

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- Lorton, VA, USA • Dec 29, 2023
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Received a call from the number identified as 605-549-2034, with a location of South Dakota. Person attempted to get me to conduct a Multifactor Authentication by using my phone number. They sent me a request for a validation code, but I declined and said I would do it myself through the website directly. They promptly suggested I should call the 800 support number should I need any additional help. I did provide my full name initially but after suspecting it was a scam, I refused any other information.

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- Bethlehem, PA, USA
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Received an email in my inbox saying:

We apologize for the inconvenience, but we are here to inform you that you have been charged $ 292.40 for your GS-Tech 24 subscription, which is scheduled to be automatically renewed today.

Order overview:

A/C Type: Personal PC

Item Name : GS-Tech 24

User : O2-PC

period : 24 months

Product key : GS24yrRegMUT4

Grand Total : $ 292.40

Mode of payment: Online

Did not order this. Checked ScamPulse.com and saw phone number listed in email was a scam.

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- Fort Collins, CO, USA
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The scammer initially sent an email on September 29 that said my norton subscription was about to renew for over $400. They mentioned an exact amount, but I don't have that email anymore. After I forwarded it to info@ wynco.bbb.org, I can no longer find it in my email.

I was so angry at the amount, I clicked on the link to a phone number to cancel my subscription. The guy that answered was from Hong Kong, but I didn't realize that at first. I told him I was fed up with all the popups from Norton and had someone from Hello tech cancel it and remove it from my computer, but he wasn't successful and Norton was still popping up. Hello tech did download and install a new security program.

The scammer told me he had access to my bank account because I was paying for Norton that way. I think he had my checking account number, but I may have been tricked into giving that to him also.

He said I would have to give him access to the computer to remove all of the Norton.

At some point, I believe he asked me to type in $100. ( I don't remember why) When I tried to type in the amount, he said to not use decimal points. Then he took over my computer and changed the amount to 100,000 that was being sent to me.

He said I made the mistake, and if I didn't return the extra, they would issue a warrant for my arrest.

He sent a message that said it was a non- active warrant and it would be active if they didn't correct the error.

Then he told me I needed to wire the money to BBB/hc (for Hong Kong)

He later said I only needed to wire 80000 and they would get the other 20000 later.

When he told me I needed to lie to my bank and tell them I knew this person in Hong Kong, I finally realized it was a scam. I hung up on him and called my bank. The scammer tried to call me several more times and left a voicemail. I still have the phone records.

When I talked to my bank, they said the scammer was able to transfer my 80000 from savings to checking, but no money left my bank. The bank rep transferred the money back, and gave me new checking and savings accounts. I also changed my passwords.

I had best buy remove the scammer from my computer.

The next day, (Sept 30) I got a legitimate email from Norton that said my renewal would be about $150.

I'm sorry it took so long to report this on your scam website, but this mess put me way behind schedule and I was already too busy. But I did contact you and had been corresponding with "Wynco" beginning Sept 29, forwarded the initial email to her and the Non-active Warrant letter.

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- Mount Arlington, NJ, USA
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I called this (844)-457-1420 number I found on LINKEDIN after being hacked on Facebook and Instagram on Sunday. 11/5/2023.

A man with a heavy accent answered like he was at home. I told him my problem. He was coughing and had trouble communicating amidst his heavy accents. He asked me to download an app to my laptop. I asked why. He said he must see what the problem is. I said how do I know you're not a hacker too? He started coughing and I hung up. The site he asked I download is https://www.ultraviewer.net/en/ so he can remotely SCAM ME....he didn't identify his name or if he was working at FACEBOOK!

DO NOT BOTHER. THIS IS ANOTHER SCAM!!!

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Tech Support Scam Contacts

Phone:
+1 (412) 376-7533 0 0
+1 (703) 480-7885 0 0
+1 (877) 297-2205 0 0
+1 (855) 991-3099 0 0
+1 (866) 216-1072 0 0
+1 (888) 406-9087 0 0
+1 (856) 492-1494 0 0
+1 (855) 803-8392 0 0
+1 (855) 222-2316 0 0

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