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Travel Services Reports & Reviews (56)

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I called what I thought was the Scandinavian Airlines help number after doing a Google search on my phone. The person who answered had an Indian accent and claimed to help me rebook my ticket. He sent me the email attached to confirm (identifying info redacted). I cancelled my card after I realized that it was a scam.

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I have had the sad experience with these people. New names are Joshua Tobia, Tanner Ellis 561 375 3423 Andrew Anderson +1 561 375 . 3411. They have changed phone numbers and they go to only these numbers.

I have engaged a lawyer and also contacted state authorities as well as federal authorities to investigate them to shut them down and prosecute them for fraud.

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- Tempe, AZ, USA
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Used web to search for JetBlue customer service (this was my first time flying that airline). I wanted to register a carry on pet. The charged me $500 and then when I got to the airport there was no record.

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An add popped up on my Instagram on Black Friday (Nov. 25th.) Morning, under 'hyattvacayclub', for $199 per family for 3-day/2-night, Lake Tahoe. So I paid for it, and there's a page told me it'll be Northstar Tahoe, and I needed to call 866 974 0975 to confirm my date of arrival. I tried to call it but couldn't go through. On Saturday afternoon, they called me up to help me reserve the date. And then they began to ask me for information not that relevant to hotel reservation, and eventually I found out they wanted me to take a 'two-hour' real estate purchase tour of Northstar, and wanted to make sure I was able to make financial decisions. When I asked them about the hotel reservation, I was told the $199 I had paid was for a Best Western approx. 6 miles away from Northstar Tahoe. Then I realised it was a typical scam. I told him I wasn't interested and would like to cancel it, now that no reservation had been made yet, and was told that I couldn't even cancel it. So it lures people with 'hyatt' and 'Northstar', but rather it aims to put people into Best Western and sell people real estate. If this type of scam are not suspended, 'clever business model' like this may spread.

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Phone number was listed to contact southwest reservations agent. When I called to confirm my flight I was told my reservation wasn’t confirmed because the price had increased and I would have to pay the difference.

Upon questioning why I wasn’t informed he apologized but kept insisting the difference had to be paid; when I kept protesting, he hung up.

I then called back and a different agent confirmed that everything was fine; there had been no change

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I thought they were a legit site but they ended up being fake. paid 150 USD and shared my personal information and now they have everything!

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They won't book your stay and just take your money! DO NOT BOOK WITH THIS SITE! IT IS FRAUD!

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I saw I had a miss call from the number I shared. I called it back. The person automatically said my name and said that I had paid for a timeshare, which I never did, and something about they can send me anywhere but Russia. So I am still trying to figure out what the heck is going on when they forward me to someone else. So I am told that I paid for a vacation package and blah blah blah. I said I have never done that I don't have dementia and am in sound mind, and this has to be identity theft, the man said no it can't be and started telling I am wrong. So I start telling him no it is and I am pursuing legal action, he got irate with me. I told him if he can't give me information so I can look into making sure I was not a victim of identity theft or fraud to send me to his manager and he said no he can't do that. He would only provide me the company name and said he had already told me 5 times. He also said it was protected under consumer protection on how I supposedly paid for such a thing. Ugh, if I am the person who paid for it, why can't you provide me with information on how I supposedly paid for it. Dummy. So ya, definitely a scam situation. Don't trust them. Oh, and they had American from the south accents.

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Toby calls and refused to actually cut to the chase and tell me what the call is truly about. Mentions my name and address and refers to 2017 without specifics. I did not have this number in 2017 so it can’t be what he is currently referring to.

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i was having some vacation sold by them getting the money by the end of month.

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A caller calling from travel services named Jennifer, she said she worked for diamond resorts. Offered me travel packages credits however I would have to pay right then over the phone by credit card or debit card.

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- Erie, CO, USA
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I have received repeated phone calls from this company indicating that they are calling about the "vacation package I purchased" ... some say it was $1000, $2000, and $5000 or more. They "claim" that we purchased a vacation but never booked it. Of course, they offer to help you out for the low price and pitch you a vacation package which includes a timeshare presentation. Packages I've been quoted range anywhere from $99 - $499 and up. They offer to send you to all sorts of places including - Miami FL, Hilton Head SC, the Carribean, etc. and of course you "get" to preview their property (that's sales speak for we're going to force you to see a timeshare presentation). Despite asking to be put on their do not call list multiple times, this company continues to call me almost daily. In addition, I did purchase a "package" from them last year and paid the $399 (stupid me) right before the COVID pandemic hit. Now they refuse to refund my money and only want to provide me with more vacations as a consolation prize. BTW - who books a vacation (even for $1000) and "forgets" about it? Seriously!

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- Saint Charles, MO, USA
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Travel Services rep Scott ******** called from a Private Caller ID and attempted to collect funds for a travel package purchased over 2 years ago. I don't recall such a purchase and my wife has been handicapped since 2017. Claimed that a purchase of $398.00 was made on March 15, 2019 and another $300.00 payment was made, but didn't identify the date. Now says we owe another $698.00. I refused to authorize the amount. I do not recall ever receiving a vacation package from this company, nor do I recall any payments to them. In review of my banking statements for 3/15/2019 time period, I observe no such payments to this or any other similar company for this amount or near this amount. I suspect this to be a scam taking advantage of older adults.

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- Van Nuys, CA, USA
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This company called me saying I had already paid for a vacation, and by not taking the vacation I owed $2,000 because I did not attend the time share meeting and they had a voice recording of me agreeing to the terms, and that I was contractually obligated to pay or else it would go onto my credit report. I got off the phone called my credit card and it turned out I had been refunded for the trip that I had bought through Allen Marketing Group two years earlier. So she was completely lying to get me to give her my credit card number. I called back, and the woman just kept hanging up on me once I told her what I knew. I called back again and got a voicemail box with the name of a guy called David Spoon.

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Got a phone call from a live person stating that a vacation purchased in the past is up for final review.

Was offered more travel options as an extension for extra money and no expiry date.

When I asked for a refund of anything that was paid, they refused stating that I agreed to terms of use that state no refund.

I asked for a copy of those terms, the answer was that the sign up was with an affiliate, when I asked for the affiliate, they said they don't know.

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- Saint Peter, MN, USA
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Kept calling over and over from local #, name cut out a bit then asked if I could hear them.

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