Unauthorized Charge from Online Vendor Reports & Reviews

Unauthorized Charge from Online Vendor Reports & Reviews (7)

- Onsted, MI, USA

Reported details

Phone: (206) 338-4325
Website: cerebrumiq.com
Address: 30 N. Gould St. Ste R, Sheridan, WY 82801, USA
Email: [email protected]
Country: United States
Total money lost: $20
Type of a scam: Online Purchase

Advertise Free IQ test on internet.

Apply card number stated will not be used unless subscription is initiated

Following test, results are not posted.

Contact is posted as a chat line which is impossible to navigate an explanaton.

Next a charge for subscription appears on your card without your consent or approval.

Again, impossible to cancel.

Intermitent charges will continue unless you change card numbers or close the account.

Phone comntact number never answers,

This is an outright Scam operation on the internet.

Useful

Reported details

Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: [email protected]
Total money lost: $143
Type of a scam: Online Purchase

Paid $1.39 for a test result. They then subscribed me without my concent.

Useful

Reported details

Website: CerebrumIQ.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: [email protected]
Total money lost: $65
Type of a scam: Online Purchase

I signed up for a 7 day trial for the cost of $1.35, which I was charged for on my credit card. I promptly cancelled my subscription (same day). I was later billed $65.51 by the same company for an upgraded subscription which I did not request. I contacted the company and was told that they have a zero refund policy.

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- Decatur, GA, USA

Reported details

Website: cerebrumiq.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Country: United States
Total money lost: $48
Type of a scam: Online Purchase

I used the website to take an IQ test, and agreed to pay $.99 for a one-week subscription to see the results. They also charged me immediately for $48.01 that I did not order or agree to. They were willing to cancel the subscription, but stated they do not issue refunds. I am disputing this with PayPal, but wanted to report this company for scamming people in this way.

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- Oyster Bay, NY, USA

Reported details

Website: cerebrumiq.com
Address: 30 N Gould Street Unit R, Sheridan, WY 82801, USA
Email: [email protected]
Country: United States
Total money lost: $48
Type of a scam: Online Purchase

the opportunity to take an iq test for .99 popped up on my phone and it seemed like a low investment to try a fun game/test. Results were promised for .99. However, there was no way to obtain results; the screen froze and the two choices on the screen were to sign up for a weekly subscription (cancelable) or a yearly (cancelable). I figured I would click it and then when given the option to pay, I would decline. However, my card was charged immediately upon hitting the button. From what I have read, consumers have had to cancel their credit cards because this company will charge weekly, monthly, whatever they can once you sign up for their .99 free trial scam. I was immediately charged 48.00 plus the .99 and the company told me there was no getting out of this, this was their "agreement". I have filed with the FTC and will also follow up with a small claims on principle. This is a SCAM company. Stay away

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- Denver, CO, USA

Reported details

Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Country: United States
Total money lost: $32
Type of a scam: Online Purchase

I signed up for a $0.99 trial, and Cerebrum charged me for a $32 "add on" subscription that I neither wanted nor signed up for voluntarily. When asked about it, Cerebrum refused to refund the charge.

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- Springfield, KY, USA

Reported details

Phone: (307) 706-2217
Website: nellup.us
Address: 1309 Coffeen Avenue Ste 1200, Sheridan, WY 82801, USA
Email: nellup.us/[email protected]
Country: United States
Total money lost: $979
Type of a scam: Identity Theft

I've never heard of these scammers until noticed a charge on my card which is unequivocally unauthorized.

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I've been scammed by this company for 2 months now. I cancelled my card last month and they took $9.97 again from my new card. I've never heard of this company prior to this. My bank gave me the number to woman named Denise in Texas. She claims they stole her trademark for a shoe shine business because her last name is Pullen, which is nellup spelled backwards. I'm not sure about her story, so beware.

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