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VIN History USA

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VIN History USA Reports & Reviews (149)

- Palm Springs, CA, USA
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Okay so I was looking for a free or cheap Vin lookup website and stumbled upon this one it said specifically that the product I was receiving was a vehicle report for the low price of $1. Now due to the fact that I have been looking around I knew that seemed a bit fishy but I decided you know what I'm going to screenshot this before I click enter just in case this company is fraudulent. Well what do you know as soon as I clicked inter I get a notification from PayPal saying that I just paid 18.95 to this vinhistoryusa.com. I immediately click on their chat button and told him what the heck it said this was going to be a dollar and I was just charged 1895 they say they're going to refund me however it will take 3 to 5 business days to me that is absolutely insane especially due to our economy as it is right now I mean this was a very clear and blatant attempt to steal money from me and from anybody else who falls for this trap. now I know how this thing goes sometimes it'll say like oh pay a dollar now for a trial and at the end be charged 1895 a month for a subscription however that is not what this was it clearly stated this was $1 for the report never even spoke of a subscription plan so I am putting this out there number one because I better get my money back sooner than later and it better not take 5 days because I need it right now but also because this company should be shut down these people should be arrested they are stealing from people and I just got done reading one of those other two complaints about this company and saw that they wrote back saying that oh shows that you're signing up for a subscription but I'm here to tell you and I'm here to show you with my screenshot that no it doesn't say anything about subscription! I'm also going to send a screenshot of the conversation I had with the chat agent which by the way I'm stunned I was even able to speak with somebody especially cuz it's in the middle of the night but I digress this is absolutely outrageous and they need to be stopped and find I really needed that money right now I was doing a VIN check because I'm going to sell my car because I have no freaking money so for them to just steal it's absurd and wrong please shut them down!

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Check you bank/credit card statements if you've ever used this company. I had the same issue as everyone else in this complaint. They say $1 and then charge your $18 and tell you you have a monthly subscription. Two months later I was charged $1 by Shayla Vin Service - Tempe AZ when I have not used or ever asked for their services after my run in with them in June. That was illegal use of my card so now I'm going to have to get a new one so I don't go through this again.

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A total scam! I checked my card after reading these complaints and they did charge me $18.95 the same day and time they took out $1.00. I called and Jasmine, very rude and very hard to understand talked over me THE WHOLE TIME and tried to be aggressive until I mentioned contacting my Attorney General, the Better Business Bureau, the FTC along with my Senator's. All of a sudden the tone changed and Jasmine stated my refund of $18.95 would be credited to my card and the monthly $18.95 membership would be cancelled. A TOTAL SCAM!

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THIS IS A SCAM. it is a phishing site and they do not return funds per the phony refund policy. just file a claim of fraud with your bank and the ATTORNEY GENERAL AND FTC.

ALSO THE CRAZY UNPROFESSIONAL RUDE CHAT AS YOU WILL SEE IN THE SCREENSHOT LOG TELL YOU ALL YOU NEED TO KNOW ABOUT THIS FAKE SCAMMER SITE. THEY ACTUALLY TRIED TO TELL ME I WAS CHARGED $1 WHEN I WAS LOOKING AT MY BANK SHOWING THE LIE AND 2 CHARGES OR $18.95 AND $1 WHICH THEY WILL TRY TO CONTINUE CHARGING YOU.

THE COMBATIVE RUDE REP LITERALLY SAID " THE FACT THAT YOU ARE SO BROKE THAT YOU'RE IRATE OVER A DOLLAR THAT HAS BEEN STATED WILL BE REFUNDED TO YOU IS HONESTLY RIDICULOUS...THE GOVERNMENT IOS GIVING OUT MONEY FOR PEOPLE LIKE YOU, DO YOURSELF A FAVOR AND APPLY, CLEARLY YOU NEED IT.

NO MORE NEED TO BE SAID. MAKE THE EASY CLEAR JUDGEMENT AFTER THAT STATEMENT! VINHISTORYUSA.COM IS A FAKE FRAUD PHISHING SITE. BEWARE!

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Here is the BBB link to VinHistoryUSD
https://www.bbb.org/us/ny/new-york/profile/auto-services/vinhistoryusa-0121-8713...⇄

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I got scammed, and feel awful. I got a text message saying that they will refund me in 24-72 hrs, ha! good luck with that. I called my CC company and got a new card re issued. My CC company said that I had to wait 15 days before I can file a dispute. I have marked my calendar exactly to the hour I made that bad purchase .

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I was suppose to be charged 1$ for a service and I was charged 18$, the service was not rendered either. The website is a scam. They promise to refund by the end of business same day but I have got the refund after 6 working days. Get this people arrested and take the site down.

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Total scam, pls get this site down. I read 1$ for a report on vinhistoryusa.com unfortunately I was charged 1$ and extra 18$ on my debit card. Please get this site down and arrest people behind it. Still waiting for refund since a week abs I was promised I will be refunded by the end of business sane day. The site is a SCAM

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Same as the above: paid $1 and then $18,95. Now, a month later they charged another $18,95. Called bank. They are stopping payment. Contacted AZ Attorney General's Office
After the first occurrence. They wrote back 5-21 , saing the would contact Shaylas Vin Service aka VinserviceUSA.com. today is 6-13, and I have not heard back.

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Was told it would only cost a dollar $1, so I figured why not give it a shot before paying the $40 for the Carfax report. Not only was the car history report completely useless, but they charged me $18.95 in addition to the $1. Absolutely no where in the check out process did it mention anything about an additional $18.95 charge. Very obviously a scam that tries to skim off people that don't check their credit card/bank statements. This site needs to be removed from Google and all other search engines.

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I gave them a shot, as most said they charge you $1 that they are upfront about, and then charge you for their monthly plan of $18.95 without it being as plain as the $1. On top of that the reports are horrible. I was only curious about 2 vehicles I own, 92 and 90 Broncos, and discovered on the second lookup for the 90 that the bottom section shows the exact same as the 92. The issue with that is that when I looked up on NICB.org, I discovered the 90 has a salvage record, but no mention of it on vinhistoryusa.com's report.

I also returned to the report page through my history, and the bottom shows the exact same information as both reports (or rather lack of information) with the basic info that any VIN decoder would give you blanked out.

So essentially you are dealing with "purchasing" a free VIN decoder under the guise of a VIN history report.

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How do the reports look? Would you mind sharing one?

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Since I just noticed someone is asking several users how they came across the website, I came across it searching through Google for VIN history sites and had put in the VIN for a few sites, and this one simply stated the $1 for the report while the others were pricier (but most likely actually worth it) and I was just doing something to satisfy my curiousity.

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I read the agreement and was only suppose to be charged 1 dollar. I went to check my acct, well they stole an additional 18.95. They asked me for my full name, email and last 6 of my credit that was used on file and they would refund me. I proceeded to let them know that no where does it say I’ll be in a subscription and charged an additional 18.95. All of a sudden whoever was typing became very rude to me. Texting with attitude and just by the words you can tell it was cocky. Whomever then tried making me feel like I’m dumb and that I should learn to read. Never in my life have I ever been treated in such a manner from a CSR. Please shut this site down and get them off google bc they are scammers!

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How did you find the website? Did someone give you a link to it?

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100% Bait and Switch scam. [censored] of the Earth.

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I’m looking to buy a new car. I just went online to find a website to run the report by the vin number. I’ve heard good things about “Car fax” but they’re expensive if you’re looking for a one time scan, so the next choice “google” recommended was the infamous “Vin History USA. Com. I checked out the site and it says run a history report for 1.00, per report! Sounds good to me. Right off I’m looking for the PayPal option, don’t offer it. I was suspicious at that point but it had the “Secure Site” symbol and the lock on the address bar, so I put all my info in. I hit continue and the page freezes, goes blank, and pops back to the original page where you out your info again. I backed out and started a “live chat” Which was an unbelievably annoying robot (of course) I try to call the customer service number on the top & bottom of the site and it’s yet again, an auto recoding! I searched their site and google for a email, nothing. I go back to the site and try live chat again, where it seemed to be a real person but gave ignorant answers, I told him I was calling my bank and reporting this, which I did. While I was on hold waiting for the fraud department for my card I signed into my online banking to see if they took the 1.00 out, of course they did and they also charged me AGAIN for 18.95.
In the end, the bank canceled my card, rejected the payment, refunded my money (because I caught it minutes after they charged it, it was still pending) and they opened a fraudulent claim! I’m normally really good about reading reviews and stuff before making any online purchase on sites I’m not familiar with, but this one had nothing. It was hard to even find this page to report it and let other know, DON’T BE LIKE ME, DON’T USE THIS SITE!
Below are pictures of withdrawal and the company!
It’s definitely a scam!

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Same thing was written for 1 dollar and additionally 18 dollars and again chat representative asked for credit card last four numbers..
Damn it really scam. Google should kick out from search engine this damn trash vinhistoryusa.com!

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How did you find th website?

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So my run-in with this company happened about 45 minutes ago. I was told that I would be only charged a dollar to see a report that I never got to see for one and two then I was charged an extra 18.95 on top of it. When I was speaking with the customer representative in the live chat it went from very kind to very rude all of a sudden and then my computer shut off all of a sudden like it had a virus. I then immediately contacted my bank to find out that there was no way for me to cancel it until it went through all the way and then to dispute it. Attached is going to be the conversation that was held between me and two different representatives that supposedly worked for this company. When you try to call their customer service line it won't let you go any farther without re entering your card number to them. If this is not a scam I don't know what is. Please someone shut them down before someone actually gets screwed over more so than I did. Conversation started on : Saturday, April 11, 2020, at 15:52 (GMT+0)

[15:52] Customer Support: Welcome to vinhistoryusa.com!
If you need help, then simply reply to this message! We are online and ready to help. ;)
[16:02] V1586620355854657: why wont your sitte let me purchase the 1 report it keeps taking me back to the continue page i better not be being charged for clicking continue more than once
[16:02] Alejandro: It Appears you're unsatisfied with your order. Please provide the first and last name on the order and I will issue you a FULL refund immediatly. The system will automatically detect your order and process this refund request. No further action from you will be required. If youd like a receipt by email, please provide your email address below, and expect a receipt by end of business day.
[16:02] Michelle O has joined the conversation
[16:02] V1586620355854657: thank you
[16:03] V1586620355854657: christina hoefler
[16:03] Michelle O: If you purchased the $1 report you should only be charged $1.
[16:03] V1586620355854657: ok but it still never let me see the report
[16:04] V1586620355854657: kept taking me back to the complete your 1 order below after hitting continue
[16:05] V1586620355854657: and i double checked the info to mae sure no mistake was made
[16:08] V1586620355854657: and my bank account says 19 was taken out?
[16:09] Michelle O: Sorry about the inconvenience and mistaken charge. We will void that transaction and issue you a full refund right away
[16:10] V1586620355854657: please cant really spare any in these times hence why i used your site is there a phone number i can call to speak with someone and verify
[16:11] Michelle O: There is no need to call to verify with anyone, we will issue your refund by end of business day
[16:12] V1586620355854657: you have no boss or corp number to reach you at? I find that unlikely
[16:13] V1586620355854657: i just like to keep a record of my transactions and speaking with someone puts my mind at ease
[16:14] V1586620355854657: im already in with the insurance comp due to them trying to tell me i have a sal title which i dont thats why i was using your site to verify which i never even got to see
[16:15] V1586620355854657: not meaning to be rude sorry if it come a crossed that way just extremely stressed
[16:15] Michelle O: I didn’t say that I said there is no need to call when I just stated multiple times that we will issue you a refund
As you can see towards the end of the chat it got very rude. I have yet to turn on my computer to find out if I have a virus and if I do they will definitely be hearing more from me please someone shut down this site thank you a concerned customer.

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This just happened to me a minute ago, the page would go blank, freeze, then go back to the original page. I was charged the $1.00 then a separate charge immediately after for $18.95. The “live chat” I had was clearly a robot. I’m on the phone with my bank now! I was suspicious too, I should’ve listen to my gut! If a good, honest site doesn’t offer PayPal, it’s suspicious ?

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The website says $1 for a vin look up. Once you agree to the terms and services my card was charged $150, I received a pdf to download that would not work (pdf failed) and in the terms of service (in small print way down) it says you agree to 29.99 a year rather (for a total of 150.00)

There is no phone # or address of the company, they only offer an email address (to no avail, they never responded back to me)

I contacted my credit card company to challenge the charge. At the VERY least, the website is misleading, but in the end, whether 1$ or 150$ I never received the VIN information.

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Phone:
+1 (415) 980-7296 0 0
+1 (202) 751-4073 0 0
+1 (347) 344-6123 0 0
+1 (803) 415-3095 0 0
+1 (855) 267-7309 0 0
+1 (251) 290-1885 0 0
+1 (317) 652-4127 0 0
+1 (877) 563-8414 0 0
+1 (978) 705-0853 0 0

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