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(800) 851-0673

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(800) 851-0673 Reports & Reviews (69)

- Houston, TX, USA • Jan 15, 2024

postal mail from zip 92799 Vehicle Service Division with no company name claiming Final Notice to renew my factory warranty on a 2024 Ford I purchased a month ago. Obviously this is a scam because this is a brand new vehicle so I called just to see what information they would provide me. They only said they are a third party reseller for Ford and an estimate of what the warranty would cost to renew. After I started asking more questions we got "disconnected".

- San Antonio, TX, USA • Jan 11, 2024

Letter sent about vehicles factory warranty expired, contact Richard Thomas at 800-851-0673 with VIN and current mileage and to call within 5 days. No PII in letter.

- San Antonio, TX, USA • Jan 08, 2024

It doesn’t have a mailing address to return and doesn’t have a company name just the title “Program Coordinator.” It claimed my factory warranty id about to expire.

- Mount Juliet, TN, USA • Jan 03, 2024

Offered to cover any damage to vehicle which will be covered in full in a booklet sent to owner after insurance/car warranty is activated. Says all Honda dealerships will accept the warranty with a $100 deductible from the vehicle owner. Stated payments would be over 24 months and the warranty would last 5 years

- Cedar Park, TX, USA • Dec 29, 2023

Sent a "final notice" about my potentially expired or expiring factory warranty (for my new 2024 model year vehicle when the calendar year is still 2023) and used scare tactics that their "records indicate that you have not contacted us regarding the vehicle service contract on your vehicle" and that I "will be at risk of being financially liable for any and all repairs."

They provide no indication of where their company (listed only as Vehicle Services Division) is located and only list a name, title, and phone number: Richard Thomas Program Coordinator, 1-800-851-0673.

- Asheboro, NC, USA • Dec 23, 2023

I received a letter in the mail from "Vehicle Services Division" marked "Private and Confidential" and "Final Notice" from "Richard Thomas, Program Coordinator" claiming that my "factory warranty has expired or may be about to expire" and instructing me to call a 1-800 number by 01/02/2024 to activate my "Vehicle Service Contract" lest I find myself "financially liable for any and all repairs." Sounds serious! But, obviously just a scam because no real business is listed and I've never done business of this sort with anyone.

What's concerning is that whoever sent this has my name, (NEW) address, and (NEW (used)) vehicle year, make, and model. Where did they get all that??

The letter looks all the more realistic on account of a barcode in the upper left, customer ID in the upper right, and individual letter number in the lower right. Sadly, many people may fall for this one.

- Houston, TX, USA • Dec 22, 2023

Since they sold it and I’m the new title holder, they’re offering me the extended warranty for 5 years, with a $157/mo payment for 2 years with only a $100 deductible for any issues with the engine or transmission, a/c, heating, seals, electrical, basically fixing the whole car for $100 at any Nissan dealership in the country. But this is where it got fuzzy cuz they said it’s transferable to any new vehicle I get within those 5 years.

- Maryville, TN, USA • Nov 28, 2023

MAILED A FLYER AND STATED WARRANTY WAS NOT ACTIVATED.

- Driftwood, TX, USA • Nov 10, 2023

Phishing letter, designed to look like Toyota company. “Factory Warranty and Service Contract” about to expire.

- Houston, TX, USA • Nov 09, 2023

Received a letter about a car we recently purchased asking us to call the number with the VIN and current mileage before a certain date (about a week out.) It stated this was the final notice.

It states. "You are receiving this notice because your factory warranty has expired or may be about to expire. By neglecting to activate your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still may have time left to activate coverage on your vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements. this may be our only attempt to contact you about activating your Vehicle Service Contract. we reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure eligibility. Sincerely, Richard Thomas, Program Coordinator (800) 851-0673"

+2
- Richmond, VA, USA • Nov 07, 2023

Picture of letter

- Geneva, IL, USA • Nov 06, 2023

The letter said I owned a Chevy spark which I don’t own and have never owned, I didn’t call or anything just went right to google

- Maryville, TN, USA • Nov 06, 2023

Sent a letter trying to sell a scam extended warranty on a brand new car

+1
- Houston, TX, USA • Oct 26, 2023

They said I have to pay for breakdown warranty and force me to buy it immediately because my car’s brand usually have damge on engine and something like that

+2
- Gallatin, TN, USA • Oct 24, 2023

Mail sent requesting a call to 800-851-0673 with my VIN and current mileage. It states my factory vehicle warranty is about to expire or has expired. Contact name given is Richard Thomas.

+1
- Knoxville, TN, USA • Oct 06, 2023

I received a piece of mail claiming to be from the "Vehicle Services Division" and labeled "Final Notice" about my warranty expiring, it claims to be from the "Program Coordinator" named "Richard Thomas". It asks me to call them with my VIN and mileage before a certain date otherwise I'd be liable for any repairs etc... Their number is 1-800-851-0673, and for Spanish speakers they ask to call 1-800-813-6261.

+1
- Stafford, VA, USA • Oct 04, 2023

Didn't bother to call this obvious scammer. PII was obtained from Toyota Corp. They share PII with third-parties for "advertising" and "other" purposes. All this the result of my wife's purchase of a Toyota SUV a few months back. You have to go to the Toyota website and opt-out of having them distribute your PII to just about anyone. There was no hint of Opt-Out when we closed on the car. Nothing. Congress has to do something about this, but I know they won't. There's just too much big money at play. The EU has the right idea. Opt-out is the default.

This is what Toyota has to say on their webpage: "While Toyota does not sell your personal information for monetary consideration, providing or otherwise making your personal information available to third parties for advertising or other purposes may be considered a sale or sharing under state privacy laws for which Toyota provides opt out rights."

- Round Rock, TX, USA • Oct 01, 2023

Received a final notice paper for a extended factory warranty

- Austin, TX, USA • Sep 14, 2023

I received a letter in the mail marked "Final Notice" and labeled "RE: 2023 Chevrolet." The letter requests that I call the number listed with the VIN and current mileage before 9/21/2023 because my factory warranty has expired or is about to expire. The letter included a customer ID number and is signed by "Richard Thomas, Program Coordinator." Operating hours listed are Monday - Friday 7am-8pm CST and Saturday 10am-4pm CST. This is the only letter of this kind I have received and I did not call the number.

+5
• Sep 29, 2023

Today I received mail same with you.

- Canyon Lake, TX, USA • Sep 11, 2023

My daughter received a threatening letter from Richard Thomas "Program Coordinator" that she needed to call with her VIN and current mileage before 9/5/2023.

+4
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