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(800) 851-0673

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(800) 851-0673 Reports & Reviews (71)

- Bloomington, IN, USA
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We keep receiving these letters stating our vehicle warranty is about to expire

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- Livingston, TX, USA
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Letter with NO company name, return address or any other identifying information.

Letter listed as “Final Notice” and claims my vehicle warranty contract is expiring and I may suffer financial liability if I do not act.

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- Herndon, VA, USA
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Mailed me a letter with my car type and address telling me I was going to lose out on my cars warranty and soliciting a phone call

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- Franklin, TN, USA
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It was a letter received indicating that I had not contacted them regarding the vehicle service contract on my vehicle (which by the way is a company lease). I was receiving the notice because my factory warranty has expired or may be about to expire and to contact them within 5 days to ensure eligibility. As I WORK for the auto manufacturing company I know this is a scam as all necessary paperwork and qualifications have been met and this is NOT branded in any way.

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- Austin, TX, USA
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Letter signed from “Richard Thomas”. Fake company to require a call to extend factory warranty before it expires

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- Fort Worth, TX, USA
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Reached out by mailing asking us to call bc the service contract was about to expire or had expired on a vehicle we purchased 3 weeks ago. No company name, address or email just a name Richard Thomas Program coordinator 800-851-0673

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- Clarksville, TN, USA
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I received a letter in the mail from Richard Thomas, program coordinator, stating to call 800-851-0673 with my car vin number and current mileage before 4/24/2023. The letter was regarding my vehicles factory warranty and that it is expired or may be expired. No address, company name, or return address was listed on the letter.

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- Rosharon, TX, USA
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I received a non-descriptive letter in the mail from a person who identified himself as Richard Thomas, Program Coordinator at Vehicle Services Division Private & Confidential. The scammer stated my vehicle warranty was expired or about to expire, and that I needed to contact them at (800) 851-0673 regarding my service contract. It also asked me to provide my VIN number and current mileage before 03/17/2023. The letter did not provide a business name, address, or email, and the envelope did not have a return address. Although this was my first notice, it was marked Final Notice. The notice included a customer ID number for me. The business operating hours were listed as Monday - Friday, 7:00 am-8:pm CST, and Saturday 10:00am - 4:00pm.

When I called the number to ask about the company, the person I spoke to was very rude and threatened to cancel my extended warranty for 100,000 miles. He also mentioned that their company is Phoenix Insurance since it was not specified in the letter. I hung up on him. I appreciate the person who posted this scam previously.

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- Littleton, CO, USA
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Vehicle warranty scam - letter through presorted standard post from Richard Thomas, Program Coordinator to call within 48 hours of receiving the piece of mail to send my VIN and current milage on my new car, saying the factory warranty may be about to expire if I don't. See below for full text, and attached image.

Please call 1-800-851-0673 with VIN and current milage before [date two days after i got the letter]. Our records indicate that you have not contacted us regarding the vehicle service contract on your vehicle. You are receiving this notice because your factory warranty has expired or may be about to expire. By neglecting to activate your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still may have time left to activate coverage on your vehicle before it's too late. final acceptance is subject to your ability to meet eligibility requirements. This may be our only attempt to contact you about activating your vehicle service contract. We reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure eligibility.

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- Killeen, TX, USA
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Individuals attempted to gather information for a warranty that was already in place. Upon request they provided me information about $150 down for the first 2 months 29 monthly payments of $121.69 and I was going to cover a 5-year warranty of coverage. I said that the deductible is going to be $100. Attempts to gather credit card information no other pertinent information was closed at the time of the call. Only information that was listed was address and first and last name. Disconnected the call once suspicions were arising.

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