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AliExpress.com

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AliExpress.com Reports & Reviews (33)

- Thompson, UT, USA • Jan 30, 2025
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AliExpress uses the Bait and Switch scam. Example I ordered a generator and received a small bolt. This happened 36+ products I purchased.

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• Jan 28, 2025
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Ordered a cell phone, much cheaper than the original, all the specs were very high in the proposed ad. I did receive the cellphone however, all of the specs were faked and was a completely fake phone. Some customized software onto it. Because of it also being much older software outdated, nothing could be updated as it was not of brand name phone with newer updates. Therefore rendering the device useless and very insecure and very open top many possible future attacks. Possibly even hacked firmware directly linking the cell phone once it's targeting all users info/data back to the devices "Builder/maker" .. I will specify it came from China, and with known vulnerabilities and laws and agreements. These should be terminated off our systems.

Please take this message, with SERIOUS NOTE !!!

Ban/Block and take off aliexpress websystems and apps off Canadian/American systems !!

These are literally 90% Scams.. it's where all scammers from other actually Vendors such as Amazon, Temu, etc bigger name companies who actually take pride in response of getting rid of Scammers so that way this doesn't happen. Many people have probably been out now MILLIONS TO POSSIBLE BILLIONS OF DOLLARS OF Canadians AND AMERICANS MONEY INTO INTERNATIONAL HANDS.. THIS IS HIGHLY ILLEGAL, As we do not and will not condone will illegal trade/scam trades/ also this is a Major tax Fraud scheme that they are getting away with and Nothing is being done about it, so we have to pay extensive amounts of money either to yous at ScamPulse.com for a lawyer to get our money back, which would be a waste because it'd cost more in legal fees than the probable outcome of the initial purchase. AliExpress does not actually step in at all and just waits for responses back from the Seller/Vendor in which 99.999999% you won't get what you're looking for back .. your refund .. so therefore everything leads to an empty battle of nothing and waste of time and an extreme amount of money. Even if you do get a response back from them it cost more in delivery fees and everything else than it does again the initial item purchased. Therefore leading to a 100% loss in our pockets and yet again 100% into the scammers pockets and Nothing being done .. but we can go after game companies over petty misinterpreted marketing's ..

COME ON AND HELP US .. !!!!

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- Snellville, GA, USA • Jan 13, 2025
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I would like to report this company as a scam Their delivery people do not deliver all of the items that's listed for the shipment. They will mark them as delivered although they are not. I believe I have physically seen a delivery guy decide Not deliver a package and decide to keep it instead.

Aliexpress sponsers a lot of scam artist in China. I do not recommend any company use these people. When there is a issue to tell you to reach out tot the seller, who's said reach out to shippers, who say talk to the seller. It is a endless loop of lies!!!!!!

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- Flower Mound, TX, USA • Jan 08, 2025
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1. Ordered item with expected delivery of 1 week later. The provided "tracking number" was not valid (returned no results from carrier website)

2. Item not received on expected delivery date. Reached out to seller.

3. Seller provided NEW tracking number for USPS, claiming that delivery happened 2 days after order was placed.

4. I contacted the USPS to ask whether the tracking number provided was indeed addressed to me. The USPS informed me that the tracking number provided was intended for a different address.

5. I tried filing a chargeback with both PayPal and my bank (Chase), providing the information about the fraudulent charge, but they both denied the chargeback because "a tracking number existed", regardless of the fact that it was intended for someone else.

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- Conyers, GA, USA • Jan 07, 2025
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I had made a Google search for a watch and this company came up. I ordered the watch for Christmas and as of this present day 12/28/24 I have never received the item even though my credit card was charged. When I contacted the customer service I received a resolution of NO REFUND message. Nothing else was offered to compensate me even though I reported that I never received my ordered item.

** I don't want this to happen to anyone else...

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- Urbana, OH, USA • Jan 06, 2025
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After ordering the product the site demand an additional $500 for delivery after they said they delivered it. They claim they delivered the product but I've never received it the tracking shows it was delivered at the warehouse in California.

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- Montgomery, NY, USA • Jan 06, 2025
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They advertised items like sets of tools, storage sheds, toolboxes, etc that cost hundreds of dollars for 60 to 90 percent discounts. I paid for a toolbox, a shed, and power tools at their discounted prices. What I received were small bolts and they claimed they had been delivered. They asked me to follow up with the shipper. The shipper said they did deliver but they cannot provide proof. I emailed Aliexpress about this and they told me my dispute was void since I went past the time frame.

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- Travelers Rest, SC, USA • Jan 05, 2025
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Promise one thing and send another

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- Hudson, NY, USA • Jan 02, 2025
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Placed an order on 12/13/24 for a twin size corner bedframe with Led lights. The estimated delivery date was for 12/22/24. On 12/17/24, i received an email indicating one of two parcels has shipped and was delivered to Georgia and SOMEONE had signed for it. I reached out to AliEpress via chat, not resolution. On 12/22/24, i received another email indicating that the second package was delivered and attached a photo of the said delivery. The photo didnt match the items I ordered. The photo wasn't taken on my property either. Its been 3 days since a dispute was filed and the issuse isnt resolved

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- Clarksville, TN, USA • Dec 30, 2024
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i bought a room divider...they sent me a fedex tracking number that was fake...it went to unknown address...the shipment facts said it weighed .5 lbs when it weighs 60 lbs...i contacted them immediately and they said they had no way to contact the seller wanted me to wait until they could investigate...i called by bank and reversed the charges...bad people...stay away!!!

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- West Palm Beach, FL, USA • Dec 30, 2024
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On December 13, 2024 I ordered a RedmiNote 13 pro plus cell phone for the amount of $185.86 on Aliexpress.com paid for using PayPal. On December 19th, a tiny flat envelope was delivered with a small rubber wallet that cost about $2. I made a complaint with PayPal and they contacted Aliexpress who wants me to mail the item back at my expense internationally to Hamburg Germany before they offer a refund. I told PayPal who has not been very helpful that they should have Aliexpress send me a prepaid shipping label and I will be happy to mail the $2 wallet back for my refund but I refuse to spend another penny on international postage on this scam. PayPal has picture evidence of what was delivered, the tiny envelope with the tracking number on the label and they can clearly see that a phone charger couldn't even fit in the tiny envelope let alone a 6.67 inch phone and charger. I WAS SCAMMED AND PAYPAL HAS NOT ADVOCATED ON MY BEHALF. I even have a screenshot of my interaction with Aliexpress customer service stating that the warehouse made a mistake and sent the phone to a different address.

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- Streamwood, IL, USA • Dec 23, 2024
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Hello - I purchased a power generator from AliExpress on 8/13/24 using my PayPal account. By October, it had not come yet. contacted AliExpress via chat at that time and they told me they did not have a shipping status yet but to try back in 30 days. I waited until December and still nothing showed up. Contacted PayPal on it but they said I had to take it up with the seller. There was fake information finally posted on my PayPal transaction about it being "shipped by DGM" - so I called DGM up and they said it was fake information, and that they were receiving a lot of similar calls about an AliExpress order that had not been received. So beware - they are scammers. I'm out the money, it would seem.

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- Tujunga, CA, USA • Dec 17, 2024
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Scammer send completely unrelated item, a sticky keyboard cover instead of a Tablet, Aliexpress refused to refund, Paypal is their accomplice and refused to refund. Do not buy anything from Aliexpress, they are harboring scammers and protect them together with Paypal who is also complicit.

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- Hastings, IA, USA • Dec 14, 2024
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It’s the same scam it’s becoming a problem with site.they r posting ads for items that they don’t have and can get

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- Leavenworth, WA, USA • Dec 13, 2024
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Online store AliExpress.com I purchased a microwave online and they debited my account 69.84 they sent an email confirming purchase but with no order number or tracking number. Purchase was made on 12/4 /2024

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- Plymouth, NH, USA • Dec 02, 2024
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I purchased a product via Aliexpress website. The website insisted on using PayPal ONLY. The amount in question is $214.45USD.

My complaint is with PayPal for knowingly facilitating Fraudulent acts on the US consumer.

What happened: Aliexpress (or the Chinese company using Aliexpress) purposely entered an invalid address: "119, Plymouth, NH 03264" They shipped something via USPS and claim that it was delivered. They gave me a USPS tracking number (420032649212490362719109451577) which showed that the USPS determined the package was sent to a non-existent address and that it was returned to sender.

I filed a report with PayPal twice and was rejected both times, with PayPal stating that the item was "delivered" and, by way of proof, provided this same USPS tracking number, which shows that the item was delivered to the original sender.

I don't know what the Chinese company sent, for all I know it could have been an empty box, since it was returned to them by USPS and never delivered to me. By accepting an order and then pretending to deliver, they are committing fraud. By failing to rectify the situation and to continue to support Aliexpress despite having clear evidence to the contrary, PayPal is facilitating such fraud. The fraud would not be possible without PayPal's facilitation, hence the seller's insistence on using PayPal as the ONLY form of payment.

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- Hopkinsville, KY, USA • Nov 21, 2024
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I ordered merchandise. It was never sent, didn't arrive and they say it was delivered (not) It was put on a credit card and all they do is pass me around to talk to someone else. It's a complete SCAM.

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- Milton, FL, USA • Oct 31, 2024
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I ordered a laptop notebook and paid for it using my Mastercard. When the item was delivered it was a piece of plastic cover. I would like a refund. When I reported it to the company (Ali Express) by robot chat, I was told I ordered a wrong item.

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- Albuquerque, NM, USA • Oct 29, 2024
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I brought a watch from ali express com. They got my payments, I never received any information from them for tracking numbers or email for delivery dates at all. I contacted them about my order, but told me that wasn't any invoice on my order all. That was a big red flag for me right there. I contacted the Ali express customer service email, they told go to there help customer department websites. The funny part about it that websites is shut down for the last two weeks. So can't get in touch with them at all 10-16-24 until now. How can u let that business operate in society and especially in USA so disappointed in free capitalism system.

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- Calumet City, IL, USA • Sep 30, 2024
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I ordered an item that I paid $469.63 for. I checked to see the status and it was indicated it was a problem, so a request for a refund was issued. I received word on 922 that the refund was being processed. When I encountered the issue with delivery I ordered another item in place of the item that had a issue. $785.35 I received a small box with a toy in it and not the product that I ordered.

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