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Amazon Reports & Reviews (921)

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I am probably not the only person contacted in the last two days but there is a phone scam taking place with Amazon. I received a phone call yesterday from 848-212-8840 CF MALCHIKZER and today from 323-567-5200 CARETEX. Basically the scam runs this way—recorded message stating that Amazon had charged my account $779.00. If you did not make this purchase press 1. Caught unaware and panicky I pressed 1 and was transferred to a person – supposedly an account rep. He had my name and phone number already. Wanted to know what I wanted, naively I told him that I was transferred to his number automatically.(bells should have gone off but didn't) He wanted to know what the problem was and of course I told him a charge that I didn’t make was going to go thru and charge my bank account. He said he needed additional info… did I use Amazon from my laptop or phone. Brain still in panic mode …laptop. Okay we will need to get more info about your computer… and he would then help me to cancel the order and prevent from happening again. But before he could issue me a refund of the $779 he would need my banking info…then my brain cleared and I stopped him in mid-sentence asking how he could refund $779 when my bank account never had $779 in it to begin with and I only shop on line with a gift card that I purchase for the exact amount of my order. He hung up. I called the number and it was not in service. I then blocked the number. This morning I got another call from CARETEX with the same recorded message.

Please let your people know about the scam. Holiday shopping time is beginning in earnest and many people might answer the phone in the midst of doing something else and not recognize it for what it was as I almost fell for it. If your payment method is not sufficient Amazon sends an email asking for a new method. I know this because I forgot to turn on my credit card once and my payment was declined for the purchase. Calmer I remembered this and he hung up. I guess they will constantly change their phone numbers but I will keep blocking their calls ??

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I received an e-mail, supposedly from Amazon, stating that I had placed an order. The order number is #105-35282564-27047238. The e-mail stated that the order had shipped to a person in California. The order total is $404.00. I never placed this order. I did call the 1 888 number supplied. The person I talked to starting asking me questions, including was I currently on my computer. As soon as he said that, I became suspicious and terminated the phone call. I got on the Amazon site and checked "open orders" and there were none. This comment applies to the section below about who was scammed. As far as I know, I did not lose any money, and when I hung up I had not been asked for information.

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- Brookpark, OH, USA
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I answered a call from phone number 983-005-8246. I wonder if it is a scam. Said it was Amazon. My credit card had been charged $799. If I wanted it delivered to hang up. If I did not order this press one. I did that. Nobody came on the line for their customer service. I attempted to call the number back. The call cannot be completed as dialed. I did report this to my bank. Ordinarily I do not answer calls.

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- Birmingham, AL, USA
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They called pretending to be amazon and saying I owe $465.00 for some security bs. So hung up and called amaon myself and found out it was not true.

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Automated message claiming to be from Amazon. Said there had been unusual activity on my account and that charges had already been made on my account and to push a keypad number to speak to someone about it. I just ended the call.

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A message was on my phone from a caller with the phone #176-025-8401 saying to call 855-328-2411 that I owed $7.00 postage for something ordered. When I called the # he said it was a postage due for an Amazon order for the amount of $987.00. I told him that I was a Prime customer, and that is when he told me that my account was hacked. I was scared that he was a scam also so he gave me the EIN # to look up from Seattle WA to type in #911646860. When I did that, it did show that it was from Amazon. So I felt that someone has hacked my account. So he had me do some steps to get to the security server and that gave me the #'s 275 709 293 that brought me to a screen that would let them checked my account. That is when I got on my cell phone and called Cody's computer service that I have that checks my computer for scams at all times and that's when I was told that it was a scam, that Amazon would not ever call a customer. I got back on the phone and informed him that I thought it was a scam and he said that be aware that I would have the $987.00 on my Amazon bill.

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- Lima, OH, USA
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On 10/26/2020 at approximately 2:30pm I attempted to log in to my Amazon account. The log in page did not appear suspicious in any way. I entered my email address as I normally do and when I attempted to enter my password I received a message that my Amazon account had been blocked due to a suspicious purchase on my account. The message provided me with the following number to call to have my Amazon account unblocked, (833)528-0900. I called the number and a man with a heavy foreign accent told me that at 2:00am on Monday evening someone attempted to purchase an iPhoneX on my account. He directed me to hold down two keys on my computer, the control key and the letter "r" key. I did this and then he directed me to enter a string of letters. After entering a few letters I became suspicious and hung up on him. My grown kids advised me to turn off my computer and change my Amazon email address and password. They said that this scammer was trying to get me to allow remote access to my computer. Afterward, I discovered that the number I called was not associated with Amazon customer service in any way. I was fortunate not to lose any money or allow remote access to my computer, however, I was frighteningly close to falling for this scam. Please be careful.

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- Fort Walton Beach, FL, USA
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3 packages arrived at my home from amazon that I did not purchase 1st contained toothpaste, 2nd contained a beaded bracelet , 3rd contained l'oreal hydro-fresh toner. The first 2 were delivered to my neighbor but had my name on it. the 3rd was delivered directly to me with my name on it. I have an amazon account but did not order the products.

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- Clarksville, TN, USA
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The person with an Indian accent called my landline number to tell me someone in Ohio purchases a $120 gift card using my Amazon account information. They also advised they were calling on behalf of the Amazon security department. They asked that I use my mobile device to access the Apple App Store so that they may secure my IP address to put measures in place to secure my Amazon account was safe. I quickly accessed my bank account and told the man I did not see a pending purchase from Amazon although I did make a purchase 2 days prior to this call today. I hung up at this point.

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I got a call from Alan who sounded like he was from Africa. He said he worked for Amazon. He said I had a Prime account, and my account would be charged $399.99 for Amazon Prime Account. Then he asked if I had a computer. I asked for the name on the account. He said he would give it to me if I would go to my computer. I agreed, he said the name on the account was mine. Then he said go to your computer, and cancel it. I said I don't have a computer. Then he accused me of lying.

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Got a call from this number saying that I was the "Amazon Prime week Winner" and that I had won a brand new macbook pro, they were just wanting me to call in and give them my information so they could invade my privacy.

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Received call stating someone had accessed my Amazon account and had ordered an iPhone 10 and they were putting the order on hold to inquire whether I had ordered it. Then proceeded to ask for credit card information at which time I ended the call.

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- Morgantown, IN, USA
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Informed me my account may have been hacked. Wanted me to log in from another computer while on phone. Knew my first name. Kept asking me to hold for security Dept. I Called Amazon customer service. Was confirmed scammer.

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- Sterling Heights, MI, USA
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Received an automated call from the number listed above claiming that an apple ipone had been purchased for ~$1000 and addressed to Dayton, OH. Was rerouted to a foreign person on the other line stating he was from amazon and he verified my name. I told him my account had be closed for 3 weeks now and he immediately hung up. I called the number back that was on ID and a lady answered and said it was probably a robot call.

I was also contacted by someone else earlier in the day trying to scam me and say they were from social security.. I reported those calls to the OIG. Sounded like the same person who called.. same indian accents (not being racist, just stating facts).

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- Delaware, OH, USA
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I've been getting calls from "Amazon" for a couple of months. They say that my Amazon account has been suspended. I am supposed to press 1 for more info. I don't have an Amazon account.

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- Stevens Point, WI, USA
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Someone called and told me someone had made a purchase of a $120 amazon gift card on my account, then they said someone created an account using my information. I immediately sat down at my computer, checked my amazon account and credit card accounts, which had no activity on them. I then told the person on the other end of the phone that everything he said sounded like a scam. They then disconnected. I think Amazon should know someone is pretending to be their well known company.

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I received a text message saying that my Amazon order has been shipped & to click on the provided link for canceling or for order status. I knew I hadn’t placed a recent order but to make sure my information wasn’t compromised, I avoided the text message & went online & simply logged into Amazon to confirm. I saw no recent orders so I knew that this was a scam. I do not store any credit or debit card numbers for any online ordering, I always use PayPal & I have alerts for all of my cards & PayPal as well so b/c I hadn’t received any payment alerts from those companies either, I also knew this text was a scam in that way as well. Be diligent & don’t fall for these scams!

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- Middleburg, FL, USA
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Amazon recorded message saying. That a fraudulent charge has happened

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- Modesto, CA, USA
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Call stated that my Amazon account had been compromised for a l -phone for 500.00 dollars press one for more information

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I received a call from 7609521842 and someone claiming to be with Amazon saying that they're going to charge me $1096 to my account but I don't have an Amazon account. They said to call them back at 8889750911 so I can verify my information but no one ever answers that phone.

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