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Caller said they were with amazon and calling because of a charge for 900+ dollars on my account and that the only way to fix it was to have remote access to my computer or my phone. I googled how to call amazon directly and called ************** and the scam started again wanting me to go and purchase a amazon card for 100 dollars to prove my location . So i then got on amazons customer service web sight and started a chat and ask them to call me and they assured me there was no charges on my account.

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- Pemberville, OH, USA
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The scam was a phone call from "Amazon" claiming my account had fraudulent charges. The initial call was a automated call from "Molly" claiming there was a $729 charge on my account made in Dayton, Ohio. You are asked to press 1 to get to an operator. When I got to the operator, several of them were able to initially confirm my identity and address, though it was broken up and missing some important information. Upon further probing, they asked me to be polite and to be quiet (um, what?!). I knew going it, it was a scam. I pretended to be concerned and continued on the call with them. They indicated it would need to be escalated to their fraud team (which is who I thought I was already talking to). From there I was hung up on. Following that call, I called Amazon myself and confirmed my account HAD NOT been hacked, charged, or any pending charges. They also confirmed Amazon will NEVER call or email you outside of a claim that was initiated by a customer (or a confirmation of orders). I also updated my Amazon password and log-in information just to be safe. The scammer called again and I spoke to "Alex Martin" who sold me the same story, but now the amount had went from $729 up to $1200 in a matter of 10 minutes. I told Mr. Martin that I had spoken to Amazon and there were no charges and I had contacted the authorities. I told him I knew it was a scam and it needed to stop. He asked me if I would "count him out" of the scam if I talked with the police. I had one final call that I entertained- they were able to assure me they would help me "fix" my issue. Adam (who was unsure of his name initially) was who I talked with this time, was certain he could assist me. When I expressed concern, he let me know I shouldn't worry...he would be able to help me. I continued to press that I was uncomfortable and had actually called Amazon to confirm my account was safe. He indicated that he was from the security department and who I talked with was customer care, and it was all completely safe. He pressed on that he would help my by just logging into my phone or computer to screen share with me to solve the problem. When I finally came clean to him that I would not be screen sharing as I knew it was a scam, he hung up on me. I am worried people will ultimately give out their log-in information and actually get scammed. Overall they have called us at least 20 times in the last 24 hours.

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- Amarillo, TX, USA
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I receive a call from an female imposing to be from Amazon fraud department, I knew it was a scam because the more questions I ask the madder she got and just hung up on.

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They called and stated they were Amazon and a charge had been charged to my credit card for $200 for AI phone I then hung up. I recall back the number off of a separate phone and told them in desperation that I had received a call and they stated that I had been charged an iPhone after checking with all of my family to see if they had use my credit card and they had not. My daughter then called from her phone who never received a call and stated the same thing that she had received a call and she was worried and they again stated that she had a $200 charge that they had called her on for and I found that she had ordered she then called them out and stated this is a scam and may told her thank you for being so smart and hung up on her. I also know that this has happened to one other person around our area and she didn't know any better and ended up with for I phones charge to her credit card account and her bank Card number stolen.

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- Columbus, OH, USA
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I filed a police report concerning a phishing email from Amazon saying I had a package delivered. I clicked on the email from my Apple phone. It said a computer had been delivered on November 18th. I thought an individual had taken out an Amazon credit card in my name, but the credit reporting agency said they didn't see it.

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- Detroit, MI, USA
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I received 2 robo-calls from someone claiming to work at Amazon. They said that charges (a specific amount) had been made on my account and to press '1' if I had not made a purchase for that amount. I did not press '1', but hung up and checked my account myself and saw no such charges.

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- Jacksonville, FL, USA
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Scammer called saying, there is an authorized purchase of $700.00 in your account, please press 1 if you didn't make such purchase...

When you press 1, a person with foreign accent says: "Thank you for calling Amazon Credit, how can I help you?" To my respond: "You called me!" and then he gives you a different amount like $800.00. When I tell them that I have not been called by AMAZON they hang off!!! This is about the 5th or 6th call in the last week, and I know it's sacm.

They have also local numbers from the 904 area code, and I know them they are really SCAM calls because amazon has a different number!

Thanks.

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Answered a call saying I had a $457.00 purchase on my Amazon account from a location in China. A man with a heavy, middle eastern accent asked if I was traveling there or if I had given my information out. I have not. Then he insisted I go to my Play Store and download Quick Support to protect my account. I told him my phone was dying. He tried to talk over me, repeating the app to download. I hung up. Then I called Amazon and informed them what was going on. I tried to call 800-760-5833 back but the line said was unable to reach from my location.

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- West Fargo, ND, USA
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I received a phone call and when I answered it was an automated recording stating that there was fraudulent activity on my Amazon account and someone had tried to purchase an iPhone in the amount of $700. They recording provided 1-866-989-0062 as a call back number. I did not and will not return the phone call.

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Caller ID said Sara Baker and telephone number was a local number identification as is with most scam numbers. 256-737-7221.

The message was that a Amazon account has been compromised.

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- Columbia, MO, USA
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I was given an order number and told I purchased $400 worth of product on Amazon. I knew this was untrue so I did not answer the phone.

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I got an email from "amazon" saying that the laptops that I ordered were supposed to be delivered today. I didn't order laptops. They asked for my banking information. They said the laptops were paid in full.

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- Pensacola, FL, USA
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Robo call about an iPhone 10 purchase on Amazon. Press 1 to confirm. Did not press anything. Hung up. This is a real person's actual phone number according to online. They may be trying to scam or their phone number was spoofed to scam.

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- Hartsville, SC, USA
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I got a call saying there was a suspicious charge on my amazon card for an IPHONE @ 14 hundred dollars. They wanted to help me cancel the card. Having been warned about these type scams, I asked which card # and then hung up after seeing no charges on my online account. They seemed legit so I'm sure many other elders may fall for this scam. BE CAREFUL

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- Meridianville, AL, USA
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This individual called via an automated service and stated my amazon account was used to purchase an iphone 11. It said if I did not make this purchace, to select 1. This was very similar to when my bank has detcted fraudlent charges on my account. I was then transfered to a man who spoke broken english and kept saying "they" had hacked into my personal information and I needed to provide it to him so he could connect to my server and determine how much data was taken. He was rather hostile when I aksed questions.

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Kinder ,

We would like to inform that Your order has been dispatched. If you did not place this order please call us on ************** to report this to our fraud protection team.

Arriving:

Saturday, Nov 28

age Your package was sent to:

******* ****** *** ******** *** *********** ** *****.

Your package is being shipped by ATS and the tracking number is **************. Please note that a signature may be required for the delivery of the package.

Shipment Details

Lg TV NVIDIA SHIELD TV Gaming Edition | 4K HDR Streaming Media Player.

Sold by John Densmore $306.80

Item Subtotal: $306.80

Shipping & Handling: $90.00

Shipment Total: $396.80

Credit Apply: -$250.00

Payment Pending: $146.80

If you need further assistance with your order, please call us on **************.

We hope to see you again soon!

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- Forest, LA, USA
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Received an email stating that he was the CEO of Amazon & that he believed in giving while living & should use your wealth to help people. He said he had decided to give $1.500,000.00 to 29 US scam victims & I should count myself lucky. & wanted me to contact him at my earliest convenience so he would know that my number is still mine.

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I got an email saying that I had an Amazon order for a Samsung TV. They said it was shipped to the wrong address. I called the number on the email and they wanted me to go to Albertsons and call them when I get to the parking lot.

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- Wilmington, NC, USA
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Automated call saying a charge was placed on my Amazon account. Then prompted me to press “1” to speak with someone about the charge

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- Saint Louis, MO, USA
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I got a message that I purchased a PS 4 which was being was being delivered in Texas. I don't have any family or friends there, and I don't have an amazon account. This is the second time I've had this happen. The first time they charged me $40.62; the second time $100.00. They are charging the account that I get my child support on through the state. I have notified the state. They asked for my birthdate and the first time they asked for my social. They also asked for my phone number and the last four number of the card that was used. It caused an overdraft on the account.

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